Business Processes area

With Business Processes solutions, we support business process management projects with visualization tools for to assist in developing, improving and optimizing business workflows and methods.

The solutions from Business Processes area extend ConceptDraw PRO's capabilities with a variety of icons, samples and templates relating to process diagrams, cross-functional flowcharts, and workflow diagrams.

10
solutions
4 new
Business Process Model and Notation new-label

Business Process Model and Notation Solution offers templates, samples, and numerous libraries of predesigned notation symbols based on the BPMN 2.0 standard that is simple and understandable for all business users and technical specialists. This solution helps you easy model the business processes of any degree of complexity, document them and display using the diagrams.

Process Flowcharts

The Process Flowcharts solution helps you to visualize and communicate the operations of a business process flow step-by-step, with responsible people or departments for each operation.

Basic EPC Diagrams
The Event-driven Chain Diagrams solution assists in the planning of resources and improves business processes using EPC (Event-driven Process Chain) flowcharts.
Workflow Diagrams

Use this solution to create a diagram that shows a work process in it's entirety — each step of a task, the people responsible for it, and the resources involved, shown in a step-by-step visual manner.

Business Process Diagrams

This solution allows you to create business workflow diagrams using standard BPMN 2.0 notation, understood by all business stakeholders.

Business Process Mapping new-label

A versatile collection of libraries and templates, that allow you to create business process and SIPOC diagrams, using the Six Sigma methodology.

Business Process Workflow Diagrams new-label

Achieve a success in business analysis, documenting complex business processes and process flows, business process optimization and drawing Business Process Workflow Diagram, Business Process Flow Diagram, schematics, flowcharts, and infographics with Business Process Workflow Diagrams solution for ConceptDraw PRO software.

Cross-Functional Flowcharts

Using this type of flowchart allows you to map a workflow across different divisions, tying together different functions of a business into an overall plan.

Event-driven Process Chain Diagrams

A simple but effective diagram, EPC's show a process as a series of events or questions, ideal for depicting logical software processes like logging on or ordering a product.

IDEF Business Process Diagrams new-label

The IDEF Business Process Diagrams solution is suitable for any user who needs to capture and record business processes and system architecture.

Business process modeling with Business Process Model and Notation (BPMN) v2.0 diagrams


The key to an effective and smoothly run business is the efficiency and cohesive integration of its business processes. A business process describes the steps taken to complete any objective, task or service within a business. Processes can be divided into three distinct categories:

  • Management processes - processes that describe business strategy and organizational structure.
  • Operational processes - interaction between business and customer, core business activity.
  • Supporting processes - e.g. health and safety, accounting, recruitment.

Business processes are born from business process management (BPM) strategy, which is the overall strategy for all company operations. BPM is responsible for a business process from its design, through to modeling, to execution. It also covers optimization or re-engineering of current processes.

The most effective method of creating or analyzing a business process is to visually interpret the steps using a business process diagram, flowchart or workflow. This is known as business process modeling, and will be performed within a company by a team who have detailed knowledge of company process, and analysts with expertise in the modeling discipline. The objective is often to increase production or lower costs - by modeling the process initially using a flowchart, inefficiencies and problems can be spotted before committing to a decision or strategy.

Business Process Diagram - BPMN 2.0

Example 1. BPMN 2.0 - Booking

Given the fluid, global nature of business at present, it is perhaps a necessity to have a standardized notation system with which to describe the steps that make up different business processes. Business Process Model and Notation (BPMN) v2.0 is a method for visualizing information in a way that's intuitive for business analysts, and also allows existing processes within a business to be compared and integrated effectively.

The aim of BPMN is assist in creating a diagram that is immediately understandable to all business stakeholders, with graphic elements that can be adapted to represent any form of function, decision, work or data flow. The symbols and structure it uses to do this can be divided into a number of categories:

  • Flow objects - includes Events, which are parts of a process that happen automatically, denoted by a circle; Activities show work that needs to be done, shown as a round-cornered rectangle; Gateways show a splitting or merging of paths, using a diamond shape.
  • Connecting objects - used to connect flow objects, either as Sequence Flow, which indicated the order of activities; Message Flow, a dashed line that shows interaction between organizational boundaries, shown on diagrams as 'Pools'; Association is a dotted line used to connect an 'Artifact' or text to an activity.
  • Swim lanes - the widest possible overview of a process involving different organizations is known as a Pool. Different organizations each have their own Lane within the Pool, and are connected using Message Flow connecting objects.
  • Artifacts - Artifacts are pieces of information added to certain Activity flow objects to giver better understanding to those viewing the process diagram. They can be data required or produces, extra activities, or simply explanatory text.
  • Choreographies - These symbols allow the opportunity to show an activity or step that describes the behavior between business participants.
  • Expanded objects - these symbols can be used to expand one area of a process, and see an activity or function at a higher level of detail.

ConceptDraw have designed a solution that combines BPMN v2.0 methodology and graphical notification into one powerful package. The Business Process Diagrams solution from ConceptDraw Solution Park provides a comprehensive collection of vector stencil libraries that contain pre-designed, standardized BPMN v2.0 symbols, as well as a number of templates that help you map out business processes and strategy in a variety of styles.

ConceptDraw PRO is the ideal software solution when working with process diagrams or flowcharts. Thanks to the intuitive and powerful RapidDraw interface, activity and workflow shapes and symbols can be generated on the page with a single click of a button, allowing you to map your process as quick as it comes to mind. If you get stuck at any stage, help is at hand from our tutorial videos, that can be found in our help section.

To create professional looking, informative workflow diagrams, and obtain a full library of BPMN v2.0 graphics, download and use the Business Process Diagrams solution from ConceptDraw.