Cross-Functional Flowcharts

Cross-functional flowcharts are powerful and useful tool for visualizing and analyzing complex business processes which requires involvement of multiple people, teams or even departments. These charts visibly represent a sequence of the process steps, the order of operations, relationships between processes, and the responsible functional units (such as departments or positions).

Swimlanes provide an additional dimension for cross-functional flowcharts by assigning each process step to an assigned category. Swimlanes can be used to represent functional units and can be located horizontally or vertically depending on the type of process and one’s personal preferences. The process steps are depicted by blocks of different shapes (circles, ovals, rectangles, rounded rectangles, diamonds, etc.) located in the rows/columns of the functional units and connected with directional lines.

The Cross-Functional Flowcharts solution extends ConceptDraw PRO software with cross-functional flowchart examples, samples, templates, and library of vector shapes for easy drawing of professional-looking and illustrative cross-functional diagrams for further analyzing, optimizing and improvement process.


There is 1 stencil library containing 45 objects in the Cross-Functional Flowcharts solution.

Design elements — Cross-Functional Flowcharts

Design elements — Cross-Functional Flowcharts

Examples

The samples you see on this page were created in ConceptDraw PRO using the "Cross-Functional Flowcharts" solution, and demonstrate some of the solution's capabilities with professional results you can achieve.

All source documents are vector graphic documents. They are available for reviewing, modifying, or converting to a variety of formats (PDF file, MS PowerPoint, MS Visio XML, and many other graphic formats) from the ConceptDraw Solution Park. The Cross-Functional Flowcharts Solution is available for all ConceptDraw PRO users.

Example 1: Cross-Functional Flowchart — Providing Telecom Services

This diagram was created in ConceptDraw PRO using the Cross-Functional Flowchart library from the Cross-Functional Flowcharts Solution. An experienced user spent 15 minutes creating this sample.

Using ConceptDraw PRO connectors to create a cross-functional flowchart diagram is an intuitive and time-saving solution. This example shows a business process diagram that can be then analyzed for ways to improve the process effectiveness and diagnose quality issues that require resolution.

Cross-Functional Flowchart — Providing Telecom Services

Example 2: Cross-Functional Flowchart — Credit Approval Process

This diagram was created in ConceptDraw PRO using the "Cross-Functional Flowchart" library from the Cross-Functional Flowcharts solution. An experienced user spent 3 minutes creating this sample.

Using ConceptDraw PRO connectors to create a cross-functional flowchart diagram is an intuitive and time-saving solution. This example shows a business process diagram that can be then used for process explanation, analysis, presentation, or documentation needs.

Cross-Functional Flowchart — Credit Approval Process

Example 3: Deployment Flowchart — Trading Process Diagram

This diagram was created in ConceptDraw PRO using the "Cross-Functional Flowchart" library from the Cross-Functional Flowcharts solution. An experienced user spent 20 minutes creating this sample.

Using ConceptDraw PRO connectors to create a cross-functional flowchart diagram is an intuitive and time-saving solution. This example shows a process diagram that can be then used for process analysis and re-engineering; or any presentation or documentation needs.

Deployment Flowchart — Trading Process Diagram

Example 4: Opportunity Flowchart — Replacing Engine Oil

This diagram was created in ConceptDraw PRO using the "Cross-Functional Flowchart" library from the Cross-Functional Flowcharts solution. An experienced user spent 5 minutes creating this sample.

This example shows a workflow for replacing engine oil. It explains all steps in a clear visual manner and can be used for educational needs or for instruction.

Opportunity Flowchart — Replacing Engine Oil

Example 5: Opportunity flowchart — Order Processing

This diagram was created in ConceptDraw PRO using the "Cross-Functional Flowchart" library from the Cross-Functional Flowcharts solution. An experienced user spent 15 minutes creating this sample.

Using ConceptDraw PRO connectors to create a cross-functional flowchart diagram is an intuitive and time-saving solution. This example shows a workflow diagram describes an order processing process. It can be used for documenting and analysis for future automation of the process or any process-building actions inside of the company.

Opportunity flowchart — Order Processing

Example 6: Swimlane Process Mapping Diagram — Payroll Process

This diagram was created in ConceptDraw PRO using the Cross-Functional Flowchart library from the Cross-Functional Flowcharts Solution. An experienced user spent 25 minutes creating this sample.

Using ConceptDraw PRO connectors to create cross-functional flowchart diagram is an intuitive and time-saving solution. This example shows a payroll process in clear visual manner so that anyone who is involved in the process can quickly see what the proper steps to follow are.

Swim Lane Process Mapping Diagram — Payroll Process

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How to draw a Cross-Functional Flowchart

Inside

Cross-Functional Flowcharts Solution for Apple OS X

Cross-Functional Flowcharts Solution for Microsoft Windows

What I Need to Get Started

Install ConceptDraw PRO , then go to Business Processes area of ConceptDraw Solution Park and purchase the “Cross-Functional Flowcharts” solution from our online store. You may use “Cross-Functional Flowcharts” solution now.

Cross-Functional Flowcharts Solution - Buy

How to install

Download and install ConceptDraw STORE and ConceptDraw PRO Next, install the “Cross-Functional Flowcharts” solution using ConceptDraw STORE.

Cross-Functional Flowcharts Solution - Install

Start using

Cross-Functional Flowcharts Solution - Start using

Cross-Functional Flowcharts

The humble flowchart is one of the more ubiquitous diagrams used when constructing or analyzing business processes. Their simple nature makes them an ideal candidate for use as a solution model to a given problem; possible subject matter is practically limitless, and they can be utilized and understood by all levels of employee throughout a company.

The basic building blocks of a flowchart are always the same — the starting and (sometimes multiple) ending points of the process flow are called 'terminals', and are shown as circles, ovals, stadiums or rounded rectangles. Decisions are described within diamond shapes, and all are connected with arrowed lines that represent the flow of control throughout the process.

Cross-Functional Flowchart

Design elements from ConceptDraw PRO 's Cross-Functional Flowcharts solution, showcasing some of the specialized icons available, and describing their usage

It is possible to add extra layers of complexity, by utilizing specialist shapes for certain tasks, or go even further by adding what's known as 'swimlanes' — turning a flowchart into a cross-functional flowchart (also known as a swimlane diagram or deployment flowchart). A normal flowchart is a basic view of the steps in a process — by adding swimlanes, that process can then be segregated depending on which of an organization's departments is responsible for certain steps.

For instance, a credit approval process can be divided into steps taken by a customer, then the sales team, actions issued by management, and finally any steps taken by the credit department.

Cross-Functional Flowchart

A credit approval system designed using ConceptDraw PRO , with swimlanes arranged vertically

Swimlanes can be arranged horizontally or vertically — the choice is generally just an aesthetic one, although horizontal lanes are typically more useful when viewing through a computer monitor.

Essentially a cross-functional diagram allows you to take a look at processes with a wider scope than otherwise possible, and with more precision. Business process mapping using this technique enables knowledge workers to depict a company in its entirety, including all departments and even external influences such as customers or resources. This can be useful for stakeholders and upper management to have an at-a-glance perspective of their business, that clearly defines roles and responsibilities. Deployment diagrams can also be a collaborative tool, allowing stakeholders to plan resource allocation, and re-assign it if necessary.

From a quality management perspective, because each department of an organization can be included in a diagram, it makes it easier to spot areas where efficiency or productivity is lacking, and figure out the root cause — perhaps some problem with materials in manufacturing, or a case of employees within a certain sector not performing adequately. The process itself can be studied as a whole, and unnecessary steps filtered out.

Rack Diagram

ConceptDraw PRO was used to create this diagram of a trading process, with the swimlanes arranges horizontally

ConceptDraw PRO is an example of the sort of diagramming software that offers a comprehensive selection of tools and solutions to make designing your own cross-functional flowchart a quick and simple task. With add-on solutions such as Flowcharts, Business Process Mapping, and Cross-Functional Flowcharts, ConceptDraw users are provided with a whole host of icon libraries, samples and templates that do the all groundwork necessary to assist in creating professional diagrams that are beneficial to the workforce.

The RapidDraw functionality inherent in ConceptDraw PRO makes the task even easier — flowchart steps can be created with a single click, automatically triggering the next step in a process, using a logical algorithm to align themselves on the page in the most effective manner. For an extra resource, the ConceptDraw website also provides an invaluable selection of tutorial videos and FAQs that assist with any technical questions.

ConceptDraw PRO , with its cross-functional flowchart based solutions, is an all-in-one resource for displaying and analyzing business processes, quality controls, and departmental responsibilities.