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This BPMN (Business Process Model and Notation) diagram sample illustrates the issue tracking system workflow.
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The business process modeling diagram example "Trouble ticket system - BPMN 2.0 diagram" was designed using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
Business process modeling
Business process modeling, user, task, service, send, script, none, end, message, exclusive gateway,

Types of Flowcharts

A Flowchart is a graphically representation of the process, algorithm or the step-by-step solution of the problem. There are ten types of Flowcharts. Using the Flowcharts solution from the Diagrams area of ConceptDraw Solution Park you can easy and quickly design the Flowchart of any of these types.
How to Simplify Flow Charting
How to Simplify Flow Charting

Credit Card Order Process Flowchart. Flowchart Examples

This sample was created in ConceptDraw DIAGRAM diagramming and vector drawing software using the Flowcharts solution from the Diagrams area of ConceptDraw Solution Park.
This sample shows the Flowchart of the Credit Card Order Process. On this diagram are used the flowchart symbols that represents the processes and documents. The flowchart symbols are connected with arrows.

Flowchart Examples and Templates

ConceptDraw provides a wide variety of examples such as flowcharts, organizational charts, business charts, and lots more. Please choose any examples you are interested in, alternatively download them for free; you will need to install ConceptDraw to view them. As you will see, ConceptDraw is very powerful, you can use more than 10000 symbols, examples, and many pre-drawn templates, to create your own spectacular flowcharts, business diagrams, and lots more, effortlessly, and in no time at all.

Data Flow Diagram

Data flow diagram (DFD) is the part of the SSADM method (Structured Systems Analysis and Design Methodology), intended for analysis and information systems projection. Data flow diagrams are intended for graphical representation of data flows in the information system and for analysis of data processing during the structural projection. Data flow diagram often used in connection with human process and can be displayed as workflow diagram. The critical Process Flow Diagram is another flowchart technique for designing data flow in connection with organizational processes. The critical Process flow diagram may use different range of symbols than a classic workflow diagram.

Accounting Flowchart Purchasing Receiving Payable and Payment

Accounting flowchart is a pictorial way to represent the flow of data in an organization and the flow of transactions process in a specific area of its accounting or financial department. Accounting Flowcharts solution contains the full set of standardized accounting flowchart symbols which will help you design in minutes various types of Accounting Flowcharts including such popular diagrams which represent the whole accounting process: Purchasing Flowchart, Receiving Flowchart, Voucher Payable Flowchart, Treasurer Flowchart, Payment Flowchart.

Flow chart Example. Warehouse Flowchart

Warehouse Flowcharts are different diagrams describing wharehousing and inventory menagement processes. Typical purposes of warehouse flowcharts are evaluating warehouse performance and organizational performance, measuring efficiency of customer service. This type of workflow diagrams can be used for identifying any disconnection between business activities and business objectives.
Standard warehousing process flow diagram and standard workflow diagram used for process identification for further evaluating effectiveness and profitability of overall business process. Use the ConceptDraw DIAGRAM diagramming and vector drawing software extended with the Flowcharts solution from the Diagrams area of ConceptDraw Solution Park to design your own workflow diagrams, process flow diagram and flow charts. Need to use Process Flow Diagram for designing Warehouse packages flow.
ConceptDraw Arrows10 Technology
ConceptDraw Arrows10 Technology
"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML sequence diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML sequence diagram
UML sequence diagram, lifeline, actor, lifeline, execution occurrence,

Examples of Flowcharts, Org Charts and More

ConceptDraw examples covers a broad spectrum of business graphics categories. We separated all the graphic documents on application areas and had produced multiple solutions for each of them. ConceptDraw provides a wide variety of examples such as flowcharts, organizational charts, business charts, UML diagrams, database and ERD, directional map, network diagrams and lots more. Each solution accommodates 10+ examples that shows specific application cases of a diagram. ConceptDraw STORE is an application for downloading solutions with examples, templates and stencil libraries. Please choose any examples you are interested in, alternatively download them for free; you will need to install ConceptDraw to view them. As you will see, ConceptDraw is very powerful, you can use more than 10000 symbols, examples, and many pre-drawn templates, to create your own spectacular flowcharts, business diagrams, network diagrams and lots more, effortlessly, and in no time at all.
What is ConceptDraw OFFICE
What is ConceptDraw OFFICE

Basic Flowchart Symbols and Meaning

Flowchart Symbols and Meaning - Provides a visual representation of basic flowchart symbols and their proposed use in professional workflow diagram, standard process flow diagram and communicating the structure of a well-developed web site, as well as their correlation in developing on-line instructional projects. See flowchart's symbols by specifics of process flow diagram symbols and workflow diagram symbols.
How to Build a Flowchart
How to Build a Flowchart

UML Flowchart Symbols

The UML diagram is a powerful tool which lets visually represent all system's components, the interactions between them and relationships with external user interface.
The Rapid UML solution for ConceptDraw DIAGRAM software offers diversity of UML flowchart symbols for drawing all types of UML diagrams.

Program to Make Flow Chart

Use ConceptDraw DIAGRAM diagramming and business graphics software for drawing your own PM life cycle flow charts.

Scrum process work items and workflow

Teams working with Scrum methodology use the product backlog items (PBIs), bug work item types (WITs), reports and dashboards. SCRUM Workflow solution for ConceptDraw DIAGRAM software offers collection of samples, variety of predesigned objects, clipart and graphic elements, a set of Scrum process work items and workflow which are developed for agile teams working using Scrum.

Processing Flow Chart

Processing Flow Chart is a simplified sketch which is used in chemical and process engineering for illustrating general plant streams, major equipments and key control loops.

ConceptDraw DIAGRAM enhanced with Flowcharts Solution from the "Diagrams" Area of ConceptDraw Solution Park is a powerful Processing Flow Chart software which will help save lots of your time.

Data Flow Diagram Model

The DFD (Yourdon and Coad notation) example "Model of small traditional production enterprise" below was created using the ConceptDraw DIAGRAM diagramming and vector drawing software extended with the Data Flow Diagrams solution from the Software Development area of ConceptDraw Solution Park.

DFD Flowchart Symbols

A Data Flow Diagram (DFD) is a graphical technique which allows effectively model and analyze the information processes and systems. The ability to fast and easy create the DFDs is made possible with Data Flow Diagrams solution from the Software Development area of ConceptDraw Solution Park. For designing the Data Flow Diagrams are used simple DFD flowchart symbols which are connected each other by arrows depicting the data flow from one step to another.

business process flow diagrams, business process diagram example, business process diagram, process diagrams Business Process Diagrams

business process flow diagrams, business process diagram example, business process diagram, process diagrams
Business Process Flow Diagrams solution extends the ConceptDraw DIAGRAM BPM software with RapidDraw interface, templates, business process diagrams examples and numerous libraries based on the BPMN 1.2 and BPMN 2.0 standards, which give you the possibility to visualize equally easy simple and complex processes, to design business models, to quickly develop and document in details any business processes on the stages of project’s planning and implementation.

Data Flow Diagram (DFD)

This example is created using ConceptDraw DIAGRAM enhanced with solution Data Flow Diagrams. This diagram shows one of the business processes to simplify and accelerate understanding, analysis, and representation.

UML Use Case Diagram Example. Registration System

The use case diagram (behavior scenarios, precedents) is the initial conceptual representation of the system during its design and development. This diagram consists of actors, use cases and relationships between them. When constructing a diagram, common notation elements can also be used: notes and extension mechanisms.

This sample was created in ConceptDraw DIAGRAM diagramming and vector drawing software using the UML Use Case Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park.
This sample shows the types of user’s interactions with the system and is used at the registration and working with the database system.

Process Flowchart Symbols

The Process Flowchart or Process Flowchart Diagram (PFD) is a visual representation relations between major parts of the system, the steps in a process, and even connections between various systems. The possibility to easy create professional-looking and attractive Process Flowcharts, Business Process Diagrams and Maps which visualize the steps of complex processes is provided by Business Process Diagram Solution from the Business Processes Area of ConceptDraw Solution Park and 16 libraries with 230 process flowchart symbols from BPMN 1.2 and BPMN 2.0.