Products Solutions Samples Buy
✕
This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.
The vector stencils library "IVR phones" contains 24 interactive voice response (IVR) telephone icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR phones" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Desktop phone
Desktop phone, desktop phone,
Dictaphone
Dictaphone, dictaphone, voicemail,
End call
End call, end call,
Fax
Fax, fax,
Incoming call
Incoming call, incoming call,
IP phone
IP phone, IP phone,
Message
Message, message,
Microphone
Microphone, microphone,
Outgoing call
Outgoing call, outgoing call,
Phone
Phone, phone,
Phone bug
Phone bug, phone bug,
Phone call
Phone call, phone call,
Phone help
Phone help, phone help,
Phone keypad
Phone keypad, phone keypad,
Phone message
Phone message, phone message,
Phone ringing
Phone ringing, phone ringing,
Reject call
Reject call, reject call,
Rotary dial phone
Rotary dial phone, rotary dial phone,
Telephone
Telephone, telephone,
Telephone ringing
Telephone ringing, telephone ringing,
Turn off microphone
Turn off microphone, turn off microphone,
Turn off phone
Turn off phone, turn off phone,
Volume control
Volume control, volume control,
24/7
24/7, 24/7,
Used Solutions
This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/ wiki/ File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, phone, performance monitoring, note, microphone, megaphone, headphones, ethernet port, drawing shapes, desktop phone, computer file, cloud network, LAN servers, 4 rackmount servers,
Used Solutions

Flow chart Example. Warehouse Flowchart

Warehouse Flowchart
Warehouse Flowcharts are different diagrams describing wharehousing and inventory menagement processes. Typical purposes of warehouse flowcharts are evaluating warehouse performance and organizational performance, measuring efficiency of customer service. This type of workflow diagrams can be used for identifying any disconnection between business activities and business objectives.
Standard warehousing process flow diagram and standard workflow diagram used for process identification for further evaluating effectiveness and profitability of overall business process. Use the ConceptDraw PRO diagramming and vector drawing software extended with the Flowcharts solution from the Diagrams area of ConceptDraw Solution Park to design your own workflow diagrams, process flow diagram and flow charts. Need to use Process Flow Diagram for designing Warehouse packages flow.
ConceptDraw Arrows10 Technology
ConceptDraw Arrows10 Technology
The vector stencils library "IVR phones" contains 24 interactive voice response (IVR) telephone icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR phones" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Desktop phone
Desktop phone, desktop phone,
Dictaphone
Dictaphone, dictaphone, voicemail,
End call
End call, end call,
Fax
Fax, fax,
Incoming call
Incoming call, incoming call,
IP phone
IP phone, IP phone,
Message
Message, message,
Microphone
Microphone, microphone,
Outgoing call
Outgoing call, outgoing call,
Phone
Phone, phone,
Phone bug
Phone bug, phone bug,
Phone call
Phone call, phone call,
Phone help
Phone help, phone help,
Phone keypad
Phone keypad, phone keypad,
Phone message
Phone message, phone message,
Phone ringing
Phone ringing, phone ringing,
Reject call
Reject call, reject call,
Rotary dial phone
Rotary dial phone, rotary dial phone,
Telephone
Telephone, telephone,
Telephone ringing
Telephone ringing, telephone ringing,
Turn off microphone
Turn off microphone, turn off microphone,
Turn off phone
Turn off phone, turn off phone,
Volume control
Volume control, volume control,
24/7
24/7, 24/7,
Used Solutions

How to do presentation of Mind Maps via Skype conference call?

conceptdraw input output capabilities presentations files mindjet skype powerpoint ms-word ms-project
Tools to do presentation of mindmaps via Skype.

Basic Flowchart Symbols and Meaning

Flowchart Symbols and Meaning, workflow diagram symbols, process flow diagram symbols
Flowchart Symbols and Meaning - Provides a visual representation of basic flowchart symbols and their proposed use in professional workflow diagram, standard process flow diagram and communicating the structure of a well-developed web site, as well as their correlation in developing on-line instructional projects. See flowchart's symbols by specifics of process flow diagram symbols and workflow diagram symbols.
How to Build a Flowchart
How to Build a Flowchart

Types of Flowcharts

Types of Flowcharts
A Flowchart is a graphically representation of the process, algorithm or the step-by-step solution of the problem. There are ten types of Flowcharts. Using the Flowcharts solution from the Diagrams area of ConceptDraw Solution Park you can easy and quickly design the Flowchart of any of these types.
How to Simplify Flow Charting
How to Simplify Flow Charting

SWOT Analysis Tool for Small Business

TOWS analysis instructional diagram sample
SWOT analysis is a method of the making plan to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project. It involves specifying the objective of the project and identifying the internal and external causes for the accomplishing project goals.

Work Order Process Flowchart. Business Process Mapping Examples

Order Process Flowchart
Create your own cross-functional flow charts of order processing steps using variety of vector objects from the libraries of Business Process Mapping Solution for ConceptDraw PRO Business Mapping Software and also collection of Business Process Maps, Flowcharts, Swim Lanes Diagrams and SIPOC Diagrams, and template from ConceptDraw STORE to create your own professional looking diagrams
The cross-functional flow chart example shows business process mapping of the real property work order.

How to show a mind map presentation via Skype

Remote Presentation for Skype - E-business Strategy
Video tutorials on ConceptDraw products. Try it today!

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications Telecommunication Network Diagrams

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications
Telecommunication Network Diagrams solution extends ConceptDraw PRO software with samples, templates, and great collection of vector stencils to help the specialists in a field of networks and telecommunications, as well as other users to create Computer systems networking and Telecommunication network diagrams for various fields, to organize the work of call centers, to design the GPRS networks and GPS navigational systems, mobile, satellite and hybrid communication networks, to construct the mobile TV networks and wireless broadband networks.

Control and Information Architecture Diagrams (CIAD) with ConceptDraw PRO

Flowchart example
One of the three main constituents of any enterprise is the Control and Information Architecture. The rest two are Production facilities and People and Organization.

Vehicular Network

Vehicular
ConceptDraw PRO diagramming and vector drawing software offers the Vehicular Networking Solution from the Computer and Networks Area of ConceptDraw Solution Park which makes it the best for designing professional looking vehicular network diagrams.

How To Use Enterprise Collaboration Software

Mind map example - TOWS analysis social media marketing - for ConceptDraw solution Remote Presentation for Skype
Enterprise collaboration software helps to facilitate action-oriented teams working together over geographic distances by providing tools that aids on communication, collaboration process and problem solving.