Organizational Structure Total Quality Management
A core definition of total quality management (TQM) describes a management approach to long–term success through customer satisfaction. In a TQM effort, every member of staff must be committed to maintaining high standards of work in every aspect of a company's operations.
The key concepts in the TQM include:
- Quality is defined by customers' requirements
- Top management has direct responsibility for quality improvement
- Increased quality comes from systematic analysis and improvement of work processes
- Quality improvement is a continuous effort and conducted throughout the organizational structure
The Total Quality Management Diagrams solution in ConceptDraw Solution Park with samples, templates, and a comprehensive library of vector shapes for drawing Total Quality Management Diagrams and TQM Flowcharts.


Pic.1 Total quality management (TQM) solution.
The Total Quality Management Diagram solution helps you and your organization visualize business and industrial processes. TQM Diagrams demonstrate clearly a process step-by-step in a visual manner. TQM Diagrams allow one to compare visually the ideal and real stages of a process. TQM Diagrams are widely used in Quality Management projects.
Pic.2 Total quality management (TQM) diagram.
This example shows a business process diagram that can be then analyzed for ways to improve the process effectiveness and diagnose quality issues that require resolution.
Implementation of TQM business philosophy into enterprise includes developing anorganisational structure and business processes providing involvement of all employees into continuous quality improvement of the products and services.
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A visual representation of the configuration system, as well as the internal interfaces among such drawing’s CIs, may be always done with the help of the professional tool, such as the ConceptDraw DIAGRAM diagramming software. The structure diagram may be used for identifying the CIs as well as their associated artifacts. Doing it with the aid of ConceptDraw DIAGRAM as well as its extension (the Jackson Structured Programming (JSP) Diagrams solution) may simplify anyone’s work of making such diagrams.
Picture: Program Structure Diagram
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A functional organizational structure is a structure that consists of activities such as coordination, supervision and task allocation. You want to draw a functional organizational structure and look for the helpful software for this? Pay attention for the ConceptDraw DIAGRAM software! Extended with Organizational Charts Solution from the Management Area, it is ideal for functional organizational structure development.
Picture: Functional Organizational Structure
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Software-Defined Networking (SDN) is a new powerful concept for decision these problems. SDN proposes to disaggregate the traditional networking stacks that are vertically integrated to customize the network operations for specialized environments and improve network service velocity.
On this example you can see the Software-Defined Networking (SDN) diagram that was created in ConceptDraw DIAGRAM using the Computer and Networks Area of ConceptDraw Solution Park.
Picture: Software Defined Networking System Overview
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ConceptDraw DIAGRAM offers a wide choice of powerful and easy-to-use tools for quickly creating all kinds of charts and diagrams. Even if you've never used a drawing tool before, it's very easy to create high-quality professional graphic documents with ConceptDraw DIAGRAM.
Picture: Product Overview
This sample was created in ConceptDraw DIAGRAM diagramming and vector drawing software using the Business Process Diagram Solution from the Business Processes area of ConceptDraw Solution Park. The Business Process Solution is based on the standard BPMN 2.0 and includes the set of libraries of ready-to-use objects.
Picture: BPR Diagram. Business Process Reengineering Example
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Constant improvement of key performance indicators that are related to quality is a step in the right direction for a company interested in market growth.
Picture: Quality Improvement
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Job duties in small companies are usually spread randomly among workers, causing lots of problems and misunderstanding. One of the ways to restore order in business processing is to create a cross-functional flowchart with swim lanes that would represent every step in production system. Another advantage of using swim lanes flowchart is that it represents not only processes, but people responsible for them.
Swim lane diagram is a kind of a process flow diagram. Its special feature is that it joins the features of process flow diagrams with organizational charts. Thus, a swim lane diagram display a participant of the business process in a conjunction with general flow of the business system. A swim lane diagram is looks similar to a swimming pool's lanes. Lanes can be horizontal and vertical. The lanes are pointed out relatively to resource name, which is assigned on implementation of the given part of the business process. ConceptDraw Business Process Mapping solution delivers the ability to design develop swim lanes flowcharts using the vector graphic objects of Swim Lanes library.
Picture: Swim Lane Diagrams
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Total Quality Management (TQM) system is the management method where the confidence in quality of all organization processes is placed foremost. The given method is widely used in production, in educational system, in government organizations and so on.
Picture: Total Quality Management with ConceptDraw
ConceptDraw DIAGRAM is a powerful tool that helps you create a Cross Functional Flow Chart quickly and easily. Fine-tuning the objects in ConceptDraw DIAGRAM allows you to create a really professional finished article. ConceptDraw Arrows10 Technology gives drawing connectors a smart behavior that provides quick and precise placement, allows for easy changes and automatic rearrangement.
Picture: Double-headed Cross Functional Flowchart
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Total quality management is the one known to be consisting of some organization-wide efforts put in order to install and to make some climate in which this organization can continuously improve its ability to deliver the high-quality products and services to its customers permanently.
Picture: Total Quality Management Definition
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