Organizational Structure Total Quality Management
A core definition of total quality management (TQM) describes a management approach to long–term success through customer satisfaction. In a TQM effort, every member of staff must be committed to maintaining high standards of work in every aspect of a company's operations.
The key concepts in the TQM include:
- Quality is defined by customers' requirements
- Top management has direct responsibility for quality improvement
- Increased quality comes from systematic analysis and improvement of work processes
- Quality improvement is a continuous effort and conducted throughout the organizational structure
The Total Quality Management Diagrams solution in ConceptDraw Solution Park with samples, templates, and a comprehensive library of vector shapes for drawing Total Quality Management Diagrams and TQM Flowcharts.


Pic.1 Total quality management (TQM) solution.
The Total Quality Management Diagram solution helps you and your organization visualize business and industrial processes. TQM Diagrams demonstrate clearly a process step-by-step in a visual manner. TQM Diagrams allow one to compare visually the ideal and real stages of a process. TQM Diagrams are widely used in Quality Management projects.
Pic.2 Total quality management (TQM) diagram.
This example shows a business process diagram that can be then analyzed for ways to improve the process effectiveness and diagnose quality issues that require resolution.
Implementation of TQM business philosophy into enterprise includes developing anorganisational structure and business processes providing involvement of all employees into continuous quality improvement of the products and services.
See also Samples:
TEN RELATED HOW TO's:
Action Plan - For the action planning define people and groups involvement in corrective actions by roles, identify logical sequences of scheduled actions and critical path of problem solving, identify possible risks of action plan and propose preventive actions.
ConceptDraw Office suite is a software for decision making and action plan.
Picture: The Action Plan
Sometimes it's difficult to find a path in work processes or to understand the requirements, especially when you are a newcomer. To get your thoughts straight, create a workflow diagram, and put everything on it. This will not only help you to get into the workflow, but also show it’s weaknesses.
This illustration captures the workflow process of payment an invoice for the electricity consumed by certain enterprise. It was drawn in ConceptDraw DIAGRAM using its solution for Workflow Diagrams. Making a workflow charts means that you need to depict consistently all processes engaged to the workflow process. Then, you should connect them with symbols meaning study and analysis. Next, add symbols of decisions. A work flow diagram made precisely and correctly can help to clarify your work flow to any person.
Picture: Workflow Diagram
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Design efficiently the technical flow charts in ConceptDraw DIAGRAM software for various fields and provide ✔️ clarity, ✔️ accuracy, ✔️ usability, ✔️ simple communication, analysis, and improvement
Picture: Technical Flow Chart Example
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This sample was created in ConceptDraw DIAGRAM diagramming and vector drawing software using the Organizational Charts Solution from the Software Development area of ConceptDraw Solution Park.
This sample shows the organizational chart in the field of Architect Engineering. Create your own orgchart professional drawings using ConceptDraw.
Picture: Business Board Org Chart
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The Time-Money-Quality Triangle illustrates an advertising truism, that you can't have all three.
Picture: Pyramid Diagram
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Successful quality management implemented in a company of any size is a critical component of a company’s organization.
You can use mind maps for a complete quality process analysis, giving more visibility to the focal points that you need to get clear.
Picture: Successful Quality Management
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Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization's operations.
ConceptDraw DIAGRAM diagramming and vector drawing software extended with Audit Flowcharts solution from the Finance and Accounting area perfectly suits for the Internal Audit Process. You can make sure this right now!
Picture: Internal Audit Process
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You dream to draw Flow Chart without efforts? ConceptDraw DIAGRAM diagramming and vector drawing software extended with Flowcharts Solution from the Diagrams Area of ConceptDraw Solution Park will help you!
Picture: Draw Flow Chart
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Collaborative Project Management via Skype is an ideal tool for project teams who need to master a growing project complexity.
Picture: How To Implement Collaborative Project Management
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ConceptDraw Solution Park creates a single information space for messaging to teams. PM Teams provides project participants and organizations with better tools that assist in task understanding, timeframe understanding, and project events in the entire organization. Improved communication fosters positive team spirit throughout.
Picture: Org Chart Diagram
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