Decision Making

Decision Making - ConceptDraw Office suite provides visual tools that are given support on the stage of the decision making.
The Seven Management and Planning Tools is a set for such diagrams: Affinity Diagram, Relations Diagram, Prioritization Matrix, Root Cause Tree Diagram, Involvement Matrix, PERT Chart, Risk Diagram (PDPC).

Cause and Effect Analysis

Cause and Effect Analysis - The Seven Management and Planning Tools is a tool for Cause and Effect Analysis that allows users to analyze the root causes for factors that influenced the problem. This diagram is constructed separately for each highly prioritized factor. The Diagram is then used for further formulation of potential actions.

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PROBLEM ANALYSIS. Prioritization Matrix

Prioritization matrix - Sales affecting factors

ConceptDraw Office suite is a software for Prioritization Matrix diagram making. This diagram ranks the drivers’ factors to determine priority. It identifies the factors of the first priority for analysis of possible corrective actions. It assesses the weight of each factor for each criterion and specifies it in the Prioritization Matrix. The total sum of weights for a factor’s criteria indicates its priority.

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The Action Plan

Action Plan. Involvement matrix - Distribution of responsibility

Action Plan - For the action planning define people and groups involvement in corrective actions by roles, identify logical sequences of scheduled actions and critical path of problem solving, identify possible risks of action plan and propose preventive actions.
ConceptDraw Office suite is a software for decision making and action plan.

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Preventive Action

Preventive Action - ConceptDraw Office suite is a software for the Preventive Action making. The Seven Management and Planning Tools solution is a set of such tools for problems preventive actions via investigating of the core problem.
Skilled use of these diagrams makes collaborative teamwork both more engaging and more effective.

Using Fishbone Diagrams for Problem Solving

Problems are obstacles and challenges that one should overcome to reach the goal. They are an inseparable part of any business, and the success of an enterprise often depends on ability to solve all problems effectively. The process of problem solving often uses rational approach, helping to find a suitable solution.
Using Fishbone Diagrams for Problem Solving is a productive and illustrative tool to identify the most important factors causing the trouble. ConceptDraw PRO extended with Fishbone Diagrams solution from the Management area of ConceptDraw Solution Park is a powerful tool for problem solving with Fishbone Ishikawa diagram graphic method.

Fishbone Diagram Problem Solving

The Ishikawa diagram, Cause and Effect diagram, Fishbone diagram — all they are the names of one and the same visual method for working with causal connections. Originally invented by Kaoru Ishikawa to control the process quality, the Ishikawa diagram is well proven in other fields of management and personal scheduling, events planning, time management. It is a chart in the form of a fish, whose head is a problem, the fins are variants for its causes.
To design easily the Fishbone diagram, you can use a special ConceptDraw PRO vector graphic and diagramming software which contains the powerful tools for Fishbone diagram problem solving offered by Fishbone Diagrams solution for the Management area of ConceptDraw Solution Park.

CORRECTIVE ACTIONS PLANNING. Risk Diagram (PDPC)

Risk diagram (process decision program chart, PDPC) - Health care

Risk Diagram (PDPC) - ConceptDraw Office suite is a software for Risks Diagram making. This diagram identifies possible risks in accomplishing corrective actions. With the Risks Diagram, one analyzes each action separately in a tree of all actions and develops a preventive action in response of each potential obstacles or circumstances which may be a risk.

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Corrective Action Planning

One of the stages of the problem's solving process scenario is Corrective Action Planning.
Corrective action planning define people and groups involvement in corrective actions by roles, identify logical sequences of scheduled actions and critical path of problem solving, identify possible risks of action plan and propose preventive actions.

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How to Manage Problem Solving Using Seven Management and Planning Tools

Stage by stage gouide on using visual tools to move toward solving the problem.

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Decision Making

"A root cause is an initiating cause of a causal chain which leads to an outcome or effect of interest. Commonly, root cause is used to describe the depth in the causal chain where an intervention could reasonably be implemented to change performance and prevent an undesirable outcome." [Root cause. Wikipedia]
"Problem-solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems. Some of the problem-solving techniques developed and used in artificial intelligence, computer science, engineering, mathematics, medicine, etc. are related to mental problem-solving techniques studied in psychology." [Problem solving. Wikipedia]
This root cause analysis (RCA) tree diagram example "Personal problem solution" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Seven Management and Planning Tools solution from the Management area of ConceptDraw Solution Park.

Tree diagram

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Seven Management and Planning Tools

Seven Management and Planning Tools solution extends ConceptDraw PRO and ConceptDraw MINDMAP with features, templates, samples and libraries of vector stencils for drawing management mind maps and diagrams.

CORRECTIVE ACTIONS PLANNING. PERT Chart

The PERT Chart is constructed as part of the process in creating a schedule of corrective actions. The PERT Chart shows the logical connections and consequence of tasks to be performed. It displays the time period for problem solving and the implementation of all activities through the critical path.
ConceptDraw Office suite is a software for corrective actions planning.

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Process Flowchart

ConceptDraw is Professional business process mapping software for making process flow diagram, workflow diagram, general flowcharts and technical illustrations for business documents. It is includes rich examples, templates, process flowchart symbols. ConceptDraw flowchart maker allows you to easier create a process flowchart. Use a variety of drawing tools, smart connectors, flowchart symbols and shape libraries to create flowcharts of complex processes, process flow diagrams, procedures and information exchange.

How To Create a Process Flow Chart (business process modelling techniques)

CORRECTIVE ACTIONS PLANNING. Involvement Matrix

Involvement matrix - Sale problem solution - Business Diagram

The Involvement Matrix can identify the distribution of responsibilities and identify roles in a group or team. Use the Involvement Matrix to specify roles and responsibilities of actions in problem solving.
ConceptDraw Office suite is a software for corrective actions planning.

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