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"A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.
Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management)." [Continual improvement process. Wikipedia]
The affinity diagram example "Implementing continuous process improvement" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the solution "Seven Management and Planning Tools" from the Management area of ConceptDraw Solution Park.
Affinity diagram
Affinity diagram, Affinity diagrams,

PROBLEM ANALYSIS. Identify and Structure Factors

Identify and Structure Factors. Use the Affinity Diagram to collect and structure factors that impact on a problem.
ConceptDraw Office suite is a software for identify and structure factors with affinity diagram. This is a grouping and structuring of factors that impact on a problem.
7MP Tools
7MP Tools

Affinity Diagram

The Affinity Diagram shows the structure of large, complex factors that have an influence on a problem, and then divides them up into a smaller and simpler structure. The Affinity Diagram does not show a causal relationship between the factors. This diagram is designed to prepare the data for further analysis of the cause-effect relationships.

Affinity Diagram

The affinity diagram is a business tool used to organize ideas and data. It is one of the Seven Management and Planning Tools. But how design the Affinity Diagram quick and easy? ConceptDraw PRO diagramming and vector drawing software offers the Seven Management and Planning Tools Solution from the Management Area.

seven management and planning tools Seven Management and Planning Tools

seven management and planning tools
Seven Management and Planning Tools solution extends ConceptDraw PRO and ConceptDraw MINDMAP with features, templates, samples and libraries of vector stencils for drawing management mind maps and diagrams.
"Point of sale (also called POS or checkout) is the place where a retail transaction is completed. It is the point at which a customer makes a payment to the merchant in exchange for goods or services. At the point of sale the retailer would calculate the amount owed by the customer and provide options for the customer to make payment. The merchant will also normally issue a receipt for the transaction. ...
The modern point of sale is often referred to as the point of service because it is not just a point of sale but also a point of return or customer order. Additionally it includes advanced features to cater to different functionality, such as inventory management, CRM, financials, warehousing, etc., all built into the POS software. Prior to the modern POS, all of these functions were done independently and required the manual re-keying of information, which can lead to entry errors." [Point of sale. Wikipedia]
The affinity diagram example "Checkout operators leaving job" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the solution "Seven Management and Planning Tools" from the Management area of ConceptDraw Solution Park.
Affinity diagram
Affinity diagram, Affinity diagrams,
Inefficient checkout process
Inefficient checkout  process, Affinity diagrams,
Not happy in job
Not happy in job, Affinity diagrams,

seven management and planning tools Seven Management and Planning Tools

seven management and planning tools
Seven Management and Planning Tools solution extends ConceptDraw PRO and ConceptDraw MINDMAP with features, templates, samples and libraries of vector stencils for drawing management mind maps and diagrams.
HelpDesk

How To Create an Affinity Diagram Using ConceptDraw Office

Affinity diagram is designed to prepare the data for further analysis of the cause-effect relationships.The Affinity diagram shows the structure of large, complex factors that have an influence on a problem, and then divides them up into a smaller and simpler structure. We recommend using a mind map for Brainstorming and collecting the factors affecting the problem. The ability to create an Affinity diagram from a mind map is supported by the ConceptDraw Seven Management and Planning Tools solution.

The Action Plan

Action Plan - For the action planning define people and groups involvement in corrective actions by roles, identify logical sequences of scheduled actions and critical path of problem solving, identify possible risks of action plan and propose preventive actions.
ConceptDraw Office suite is a software for decision making and action plan.
7MP Tools
7MP Tools

PROBLEM ANALYSIS. Relations Diagram

Use the Relations Diagram to create a relations factors map and to identify which factors are “drivers” and “indicators”. This diagram identifies causal relationships and determine what factors are causes or effects.
ConceptDraw Office suite is a software for relation diagram making.
7MP Tools
7MP Tools

CORRECTIVE ACTIONS PLANNING. PERT Chart

The PERT Chart is constructed as part of the process in creating a schedule of corrective actions. The PERT Chart shows the logical connections and consequence of tasks to be performed. It displays the time period for problem solving and the implementation of all activities through the critical path.
ConceptDraw Office suite is a software for corrective actions planning.
7MP Tools
7MP Tools

PDPC

ConceptDraw PRO extended with Seven Management and Planning Tools Solution from the Management Area of ConceptDraw Solution Park is the best software for drawing all types of diagrams from the Seven Management and Planning Tools: Affinity Diagram, Relations Diagram, Prioritization Matrix, Root Cause Analysis Tree Diagram, Involvement Matrix, PERT Chart, and Risk Diagram (PDPC).

PROBLEM ANALYSIS. Prioritization Matrix

ConceptDraw Office suite is a software for Prioritization Matrix diagram making. This diagram ranks the drivers’ factors to determine priority. It identifies the factors of the first priority for analysis of possible corrective actions. It assesses the weight of each factor for each criterion and specifies it in the Prioritization Matrix. The total sum of weights for a factor’s criteria indicates its priority.
7MP Tools
7MP Tools

CORRECTIVE ACTIONS PLANNING. Risk Diagram (PDPC)

Risk Diagram (PDPC) - ConceptDraw Office suite is a software for Risks Diagram making. This diagram identifies possible risks in accomplishing corrective actions. With the Risks Diagram, one analyzes each action separately in a tree of all actions and develops a preventive action in response of each potential obstacles or circumstances which may be a risk.
7MP Tools
7MP Tools