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How to Use ConceptDraw Sales Dashboard Solution

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How to Use ConceptDraw Sales Dashboard Solution

The interactive visual dashboard is a valuable tool for any sales team. Sales dashboard allows you to view and monitor sales indicators that are important for manager and sales staff . It helps to use the timely and reliable information to improve the quality of sales performance and increase sales revenues. ConceptDraw Sales Dashboard solution is a tool for both: sales manager and sales team. It provides the visualization of key performance indicators that are critical to the entire sales organization. The custom sales dashboard displays the real-time information on sales performance KPIs with the help of intuitive and easy-to-understand diagrams and charts. Sales Dashboard helps the entire team see where they are, and what needs to be done. With ConceptDraw PRO you can easily create a visual Sales Dashboard using Live Objects Technology. Read more

BPMN standard, Business Process Diagram, BPMN, Business Process Business Process Diagrams

Business Process Diagrams solution extends the ConceptDraw PRO BPM software with RapidDraw interface, templates, samples and numerous libraries based on the BPMN 1.2 and BPMN 2.0 standards, which give you the possibility to visualize equally easy simple and complex processes, to design business models, to quickly develop and document in details any business processes on the stages of project’s planning and implementation. Read more
BPMN standard, Business Process Diagram, BPMN, Business Process
This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park. Read more
IVR diagram
IVR diagram, web help, task list, shopping bag, phone message, opened letter, money, message, menu block, buttons, menu block, button, menu block, main menu block, end call, calendar, button, access denied,

Design Element: IVR for Network Diagrams

ConceptDraw PRO is perfect for software designers and software developers who need to draw IVR Network Diagrams. Read more

event-driven process chain diagram, EPC diagram, process chain flowchart Event-driven Process Chain Diagrams

Event-driven Process Chain (EPC) Diagram is a type of flowchart widely used for modeling in business engineering and reengineering, business process improvement, and analysis. EPC method was developed within the Architecture of Integrated Information Systems (ARIS) framework. Read more
event-driven process chain diagram, EPC diagram, process chain flowchart

Interactive Voice Response Network Diagram

ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams. Use ConceptDraw PRO diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems. Read more