Interactive Voice Response Network Diagram
Interactive Voice Response Network Diagram
Interactive Voice Response Network Diagrams visualize the logical and physical structure of IVR systems, where computer interact with callers using of voice and dual-tone multi-frequency signaling (DTMF) keypad inputs. They are used to develop, operate and maintain the Interactive Voice Response systems for inbound and outbound call centers and voice mail systems.
ConceptDraw has templates and examples that helps you to start using software for designing your own Interactive Voice Response Network Diagrams. You can use the appropriate stencils from Interactive Voice Response library with 35 objects.
Pic.1. IVR messaging system network diagram.
ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams.
Use ConceptDraw DIAGRAM diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems.
TEN RELATED HOW TO's:
There are many tools to manage a process or to illustrate an algorithm or a workflow. Flowcharting is one of those tools. However, it may be difficult to show complex processes that require multiple attributes or several people in a simple flowchart, so a cross-functional flowchart would be a solution for that situation. To create such flowchart, group processes and steps to labeled rows or columns, and divide those groups with horizontal or vertical parallel lines. It is worth mentioning that there are different types of cross-functional flowcharts, like opportunity or deployment flowchart.
This diagram shows a cross-functional flowchart that was made for a trading process. It contains 14 processes, distributed through 5 lines depicting the participants who interact with the process. Also there are connectors that show the data flow of information between processes. The cross-functional flowchart displays a detailed model of the trading process, as well as all participants in the process and how they interact with each other. The lines in the flowchart indicates the position, department and role of the trading process participants.
Picture: Cross-Functional Flowchart
When talking about engineering, one should define all the terms used, so anybody could understand the topic. Typical network glossary contains definitions of numerous network appliances, types of networks and cable systems. The understanding of basic is crucial for server management, network administration and investigating problems.
The network glossary defines terms related to networking and communications. The most of glossary items has their visual representation in ConceptDraw DIAGRAM libraries of the Computer Network Diagrams solution. This illustration presents a local area network (LAN) diagram. It designed to show the way the interaction of network devices in a local network. The diagram uses a library containing symbols of network equipment, connections and the end-point devices such as network printer, hubs, server, modem and finally computers (PC, mac, laptop). This diagram depicts a physical LAN topology.
Picture: Network Glossary Definition
Interactive Voice Response (IVR) is a system of the prerecorded voice messages that allows a computer to interact with humans. IVR performs the function of the routing calls within a call center, using the information entered by the customer on the phone keypad in the touchtone mode.
This example was created in ConceptDraw DIAGRAM using the Computer and Networks Area of ConceptDraw Solution Park and show the Interactive Voice Response (IVR) network.
Picture: Interactive voice response (IVR) networks. Computer and Network Examples
How to represent the Interactive Voice Response System? The commonly used way is to draw the IVR diagram. You can draw it manually in a graphic editor, but ConceptDraw DIAGRAM diagramming and vector drawing software offers you the more effective way - to use the powerful tools of the Interactive Voice Response Diagrams Solution for ConceptDraw Solution Park.
Picture: Interactive Voice Response System
ConceptDraw DIAGRAM extended with Interactive Voice Response Diagrams Solution from the Computer and Networks Area enables to make quick and effective drawing the IVR diagrams describing the IVR systems of any complexity quick and effective.
Picture: IVR Systems
When describing any computer network, we imagine a set of devices and nodes, arranged in some way. Talking about network structures, we should distinguish physical and logical network topologies, as physical topology is about devices location and logical topology illustrates data flow. In the same time, they do not have to match, and some devices, such as repeaters, may have a physical star layout, but a bus logical topology.
There are two main types of computer network topologies: Physical topology that show the physical organization of a network - equipment and types of connections. Star network topology involves a set of devices that is connected to a single hub (router). Ring network topology means that, devices connected according this topology have two connections, connecting with nearby devices to make a loop. Bus network topology is the topology presented at the current diagram. It is similar to a ring topology. The difference is that data moves up and down a linear connection, copying itself where network equipment works as bus-stations along the way. This network topology can be used for small network, or when adding an extra device into a network.
Picture: Network Topologies