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Interactive Voice Response Network Diagram

Interactive Voice Response Network Diagram

ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams. Use ConceptDraw PRO diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems. Read more

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications Telecommunication Network Diagrams

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications
Telecommunication Network Diagrams solution extends ConceptDraw PRO software with samples, templates, and great collection of vector stencils to help the specialists in a field of networks and telecommunications, as well as other users to create Computer systems networking and Telecommunication network diagrams for various fields, to organize the work of call centers, to design the GPRS networks and GPS navigational systems, mobile, satellite and hybrid communication networks, to construct the mobile TV networks and wireless broadband networks. Read more

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs. Read more

meter dashboard, quantitative indicators Meter Dashboard

meter dashboard, quantitative indicators
Meter dashboard solution extends ConceptDraw PRO software with templates, samples and vector stencils library with meter indicators for drawing visual dashboards showing quantitative data. Read more

bi dashboard, business intelligence solutions, dynamic chart, bi chart Business Intelligence Dashboard

bi dashboard, business intelligence solutions, dynamic chart, bi chart
Business Intelligence Dashboard solution extends the ConceptDraw PRO v11 functionality with exclusive tools, numerous ready-to-use vector objects, samples and quick-start templates for creation professional Business Intelligence Dashboards, Business Intelligence Graphics, Business Intelligence Charts and Maps of different kinds. Design easy the BI dashboard, BI model or Dynamic chart in ConceptDraw PRO to monitor the company's work, to track the indicators corresponding your company's data, to display and analyze key performance indicators, to evaluate the trends and regularities of the processes occurring at the company. Read more

computer networks Computer and Networks Area

computer networks
The solutions from Computer and Networks Area of ConceptDraw Solution Park collect samples, templates and vector stencils libraries for drawing computer and network diagrams, schemes and technical drawings. Read more

network topology diagram software, network icons, network diagram template, networking icons available, how to draw a network diagram Computer Network Diagrams

network topology diagram software, network icons, network diagram template, networking icons available, how to draw a network diagram
Computer Network Diagrams solution extends ConceptDraw PRO software with samples, templates and libraries of vector stencils for drawing the computer network topology diagrams. Read more
This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park. Read more
IVR diagram
IVR diagram, web help, task list, shopping bag, phone message, opened letter, money, message, menu block, buttons, menu block, button, menu block, main menu block, end call, calendar, button, access denied,