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Interactive Voice Response Diagrams

interactive voice response system, IVR Interactive Voice Response Diagrams

Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 with samples, templates and library of ready-to-use vector stencils to help create Interactive Voice Response (IVR) diagrams illustrating a work of interactive voice response system, Voice-over-Internet Protocol (VoIP) diagrams and Action VoIP diagrams with representing voice actors on them. Read more
interactive voice response system, IVR

telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications Telecommunication Network Diagrams

Telecommunication Network Diagrams solution extends ConceptDraw PRO software with samples, templates and libraries of vector stencils for drawing the diagrams of telecommunication networks. Read more
telecommunication networking, networking and telecommunications, telecommunications network, computer systems networking and telecommunications

marketing, process, chart, Marketing Charts, Marketing Diagrams,  solution park Marketing

This solution extends ConceptDraw PRO v9 and ConceptDraw MINDMAP v7 with Marketing Diagrams and Mind Maps (brainstorming, preparing and holding meetings and presentations, sales calls). Read more
marketing, process, chart, Marketing Charts, Marketing Diagrams,  solution park
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The UML activity diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. Read more
UML activity diagram
UML activity diagram, initial, final, decision, merge, action,

comparison chart, indicators Comparison Dashboard

Comparison dashboard solution extends ConceptDraw PRO software with samples, templates and vector stencils library with charts and indicators for drawing the visual dashboard comparing data. Read more
comparison chart, indicators

computer clipart, communication symbols Computers and Communications

Computers and communications solution extends ConceptDraw PRO software with illustration samples, templates and vector stencils libraries with clip art of computers, control devices, communications, technology, Apple machines. Read more
computer clipart, communication symbols

fault tree analysis, fishbone diagram, cause and effect diagrams, fault tree analysis software, fault tree analysis example Fault Tree Analysis Diagrams

This solution extends ConceptDraw PRO v9.5 or later with templates, fault tree analysis example, samples and a library of vector design elements for drawing FTA diagrams (or negative analytical trees), cause and effect diagrams and fault tree diagrams. Read more
fault tree analysis, fishbone diagram, cause and effect diagrams, fault tree analysis software, fault tree analysis example

Bubble diagrams with ConceptDraw PRO

Using ConceptDraw you will be able to create bubble diagrams from the ready ConceptDraw library objects or make your own objects. The created diagram can be saved and edited, objects can be moved and links between them will be automatically repainted after object moving because of using the ConceptDraw connectors. Read more

Databases Access Objects Model with ConceptDraw PRO

ConceptDraw Basic gives the opportunity of interaction with any ODBC-compatible databases. For this the Database Access Objects Model is provided. All calls to the database are made by certain methods of objects of this model. Read more

Process Flowchart

The main reason of using Process Flowchart or PFD is to show relations between major parts of the system. Process Flowcharts are used in process engineering and chemical industry where there is a requirement of depicting relationships between major components only and not include minor parts. Process Flowcharts for single unit or multiple units differ in their structure and implementation. ConceptDraw PRO is Professional business process mapping software for making Process flowcharts, Process flow diagram, Workflow diagram, flowcharts and technical illustrations for business documents and also comprehensive visio for mac application. Easier define and document basic work and data flows, financial, production and quality management processes to increase efficiency of your business with ConcepDraw PRO. Business process mapping software with Flowchart Maker ConceptDraw PRO includes extensive drawing tools, rich examples and templates, process flowchart symbols and shape libraries, smart connectors that allow you create the flowcharts of complex processes, process flow diagrams, procedures and information exchange. Process Flowchart Solution is project management workflow tools which is part ConceptDraw Project marketing project management software. Drawing charts, diagrams, and network layouts has long been the monopoly of Microsoft Visio, making Mac users to struggle when needing such visio alternative like visio for mac, it requires only to view features, make a minor edit to, or print a diagram or chart. Thankfully to MS Visio alternative like ConceptDraw PRO software, this is cross-platform charting and business process management tool, now visio alternative for making sort of visio diagram is not a problem anymore however many people still name it business process visio tools. Read more

Basic Flowchart Symbols and Meaning

Flowcharts are the best for visually representation the business processes and the flow of a custom-order process through various departments within an organization. ConceptDraw PRO diagramming and vector drawing software extended with Flowcharts solution offers the full set of predesigned basic flowchart symbols which are gathered at two libraries: Flowchart and Flowcharts Rapid Draw. Among them are: process, terminator, decision, data, document, display, manual loop, and many other specific symbols. The meaning for each symbol offered by ConceptDraw gives the presentation about their proposed use in professional Flowcharts for business and technical processes, software algorithms, well-developed structures of web sites, Workflow diagrams, Process flow diagram and correlation in developing on-line instructional projects or business process system. Use of ready flow chart symbols in diagrams is incredibly useful - you need simply drag desired from the libraries to your document and arrange them in required order. There are a few serious alternatives to Visio for Mac, one of them is ConceptDraw PRO. It is one of the main contender with the most similar features and capabilities. Read more

mind map, Conference Calls, mindmap, mindmapping, project, skype presentation, skype, remote presentation, international call, team, workgroup, screen sharing, screen share, skype screen sharing, PowerPoint, MS Word, MindJet, education, remote training Remote Presentation for Skype

This solution extends ConceptDraw MINDMAP software with the ability to collaborate via Skype. Read more
mind map, Conference Calls, mindmap, mindmapping, project, skype presentation, skype, remote presentation, international call, team, workgroup, screen sharing, screen share, skype screen sharing, PowerPoint, MS Word, MindJet, education, remote training