"Business process improvement (BPI) is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results. ...
An organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company. Rummler and Brache suggested a model for running a Process Improvement and Management project (PI&M), containing the following steps:
1. Identify the process to be improved (based on a critical business issue): The identification of key processes can be a formal or informal exercise. The management team might select processes by applying a set of criteria derived from strategic and tactical priorities, or process selection is based on obvious performance gaps. It is important is to select the process(es) which have the greatest impact on a competitive advantage or customer requirement.
2. Develop the objective(s) for the project based on the requirements of the process: The focus might be on quality improvement, productivity, cost, customer service or cycle time. The goal is however always the same; to get the key process under control.
3. Select the members of the cross-functional team: A horizontal (cross-functional) analysis is carried out by a team composed of representatives of all functions involved in the process. While a consultant or in-house staff person can do the job, the quality of the analysis and the commitment to change is far greater with a cross-functional team.
4. Document the current process by creating a flowchart or "organization map": Describe the process regarding the Organizational level, the Process level and the Job/ Performer level according to Rummler. Develop a cross-functional process map for the process.
5. Identify "disconnects" in the process: “Disconnections” are everything that inhibit the efficiency and effectiveness of the process. The identification should be categorized into the three levels: The Organizational level, the Process level and the Job/ Performer level.
6. Recommend changes (organizational, in the process or in its execution): Categorize and prioritize the main problems and possibilities, evaluate alternative solutions. Develop a cross-functional process map for the recommended process.
7. Establish process and sub-process measures: The process measures should reflect the objectives of the project.
8. Implement the improvements." [Business process improvement. Wikipedia]
The opportunity flow chart example "Replacing engine oil" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.
An organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company. Rummler and Brache suggested a model for running a Process Improvement and Management project (PI&M), containing the following steps:
1. Identify the process to be improved (based on a critical business issue): The identification of key processes can be a formal or informal exercise. The management team might select processes by applying a set of criteria derived from strategic and tactical priorities, or process selection is based on obvious performance gaps. It is important is to select the process(es) which have the greatest impact on a competitive advantage or customer requirement.
2. Develop the objective(s) for the project based on the requirements of the process: The focus might be on quality improvement, productivity, cost, customer service or cycle time. The goal is however always the same; to get the key process under control.
3. Select the members of the cross-functional team: A horizontal (cross-functional) analysis is carried out by a team composed of representatives of all functions involved in the process. While a consultant or in-house staff person can do the job, the quality of the analysis and the commitment to change is far greater with a cross-functional team.
4. Document the current process by creating a flowchart or "organization map": Describe the process regarding the Organizational level, the Process level and the Job/ Performer level according to Rummler. Develop a cross-functional process map for the process.
5. Identify "disconnects" in the process: “Disconnections” are everything that inhibit the efficiency and effectiveness of the process. The identification should be categorized into the three levels: The Organizational level, the Process level and the Job/ Performer level.
6. Recommend changes (organizational, in the process or in its execution): Categorize and prioritize the main problems and possibilities, evaluate alternative solutions. Develop a cross-functional process map for the recommended process.
7. Establish process and sub-process measures: The process measures should reflect the objectives of the project.
8. Implement the improvements." [Business process improvement. Wikipedia]
The opportunity flow chart example "Replacing engine oil" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.
Cross Functional Flowchart for Business Process Mapping
Start your business process mapping with conceptDraw PRO and its Arrows10 Technology. Creating a process map, also called a flowchart, is a major component of Six Sigma process management and improvement. Use Cross-Functional Flowchart drawing software for business process mapping (BPM).Use a variety of drawing tools, smart connectors and shape libraries to create flowcharts of complex processes, procedures and information exchange. Define and document basic work and data flows, financial, production and quality management processes to increase efficiency of you business.
Basic Flowchart Examples
ConceptDraw PRO is a business flowchart software includes the wide flowchart examples package.Cross-Functional Flowcharts
Cross-functional flowcharts are powerful and useful tool for visualizing and analyzing complex business processes which requires involvement of multiple people, teams or even departments. They let clearly represent a sequence of the process steps, the order of operations, relationships between processes and responsible functional units (such as departments or positions).
Basic Flowchart Symbols and Meaning
Flowchart Symbols and Meaning - Provides a visual representation of basic flowchart symbols and their proposed use in professional workflow diagram, standard process flow diagram and communicating the structure of a well-developed web site, as well as their correlation in developing on-line instructional projects. See flowchart's symbols by specifics of process flow diagram symbols and workflow diagram symbols.Flowchart Programming Project. Flowchart Examples
Create you own flow charts of process-driven software applications using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.The programming project flow chart example shows the logical process of execution.
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ConceptDraw business diagram Software is the most powerful business and relational charting software. Create advanced, completely customizable flow charts, organizational charts, business process diagrams, work flow diagrams, audit diagram, value stream maps, TQM diagrams, ERD diagrams, EPC diagrams, marketing diagrams, cause and effect diagrams, dashboards, infographics and other relational business diagrams from your data.Basic Diagramming
Mathematical Drawing Software - Draw mathematical illustration diagrams easily from examples and templates!Basic Diagramming
This solution extends ConceptDraw PRO software with the specific tools you need to easily draw flowcharts, block diagrams, histograms, pie charts, divided bar diagrams, line graphs, circular arrows diagrams, Venn diagrams, bubble diagrams and concept maps
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Draw Company Structure Diagram - get the detailed information about the company structure and hierarchy - who execute what tasks and who is in charge at this company. This information shows the reasoning and success of business and is indispensable for investors and financial institutions.
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Event-Driven Process Chain Diagrams for improvement throughout an organisation.ConceptDraw PRO - software that reduces the time needed to create a business process model.
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This solution extends ConceptDraw PRO v9.4 with the ability to visualize industrial systems in electronics, electrical, chemical, process, and mechanical engineering.
Cross Functional Diagram
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