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This presales process flowchart example depicts the Microsoft Dynamics CRM workflow from lead to opportunity. It was redesigned from the Wikimedia Commons file: Lead to Opportunity sales flow.svg. [commons.wikimedia.org/ wiki/ File:Lead_ to_ Opportunity_ sales_ flow.svg]
"Presales is a process or a set of activities normally carried out before a customer is acquired, though sometimes presales also extends into the period the product or service is delivered to the customer. ...
In a typical sales cycle the stages are:
(1) Contact.
(2) Lead / Suspect.
(3) Prospect / Opportunity.
The task of a presales person starts from the initial contact phase and often ends once the customer is acquired i.e. sale is made." [Presales. Wikipedia]
The process flowchart example "Lead to opportunity sales flow" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Presales process flowchart
Presales process flowchart, u shaped arrow, stop, sales, proforma invoice, opportunities, moving up arrow, leads, lead, fat arrow, contacts, arrow fork, accounting software,

How to Create a Cross Functional Flow Chart

If neither of 45 vector shapes of the Cross-Functional Flowcharts solution don't fit your needs, you will want to learn How to create a unique Cross-Functional flowchart.

ConceptDraw Arrows10 Technology - This is more than enough versatility to draw any type of diagram with any degree of complexity.

Drawing software lets you to make horizontal and vertical, audit, opportunity and many more flowcharts.

Cross Functional Flowchart for Business Process Mapping

Start your business process mapping with conceptDraw PRO and its Arrows10 Technology. Creating a process map, also called a flowchart, is a major component of Six Sigma process management and improvement. Use Cross-Functional Flowchart drawing software for business process mapping (BPM).

Use a variety of drawing tools, smart connectors and shape libraries to create flowcharts of complex processes, procedures and information exchange. Define and document basic work and data flows, financial, production and quality management processes to increase efficiency of you business.
"Business process improvement (BPI) is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results. ...
An organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company. Rummler and Brache suggested a model for running a Process Improvement and Management project (PI&M), containing the following steps:
1. Identify the process to be improved (based on a critical business issue): The identification of key processes can be a formal or informal exercise. The management team might select processes by applying a set of criteria derived from strategic and tactical priorities, or process selection is based on obvious performance gaps. It is important is to select the process(es) which have the greatest impact on a competitive advantage or customer requirement.
2. Develop the objective(s) for the project based on the requirements of the process: The focus might be on quality improvement, productivity, cost, customer service or cycle time. The goal is however always the same; to get the key process under control.
3. Select the members of the cross-functional team: A horizontal (cross-functional) analysis is carried out by a team composed of representatives of all functions involved in the process. While a consultant or in-house staff person can do the job, the quality of the analysis and the commitment to change is far greater with a cross-functional team.
4. Document the current process by creating a flowchart or "organization map": Describe the process regarding the Organizational level, the Process level and the Job/ Performer level according to Rummler. Develop a cross-functional process map for the process.
5. Identify "disconnects" in the process: “Disconnections” are everything that inhibit the efficiency and effectiveness of the process. The identification should be categorized into the three levels: The Organizational level, the Process level and the Job/ Performer level.
6. Recommend changes (organizational, in the process or in its execution): Categorize and prioritize the main problems and possibilities, evaluate alternative solutions. Develop a cross-functional process map for the recommended process.
7. Establish process and sub-process measures: The process measures should reflect the objectives of the project.
8. Implement the improvements." [Business process improvement. Wikipedia]
The opportunity flow chart example "Replacing engine oil" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.
Opportunity flowchart
Opportunity flowchart, yes, vertical swimlanes, terminator, process, no, decision,

What is a Cross Functional Flow Chart?

For those who want to know what is a cross functional flowchart and how to draw it, we preared a special library and professional looking templates.

Take all the advantage of your drawing software to learn and create such a well-designed flowcharts.

Watch the HowTo video to learn more.

Cross-Functional Flowcharts in ConceptDraw

Use ConceptDraw PRO enhanced with solutions from ConceptDraw Solution Park to create diagrams to present and explain structures, process flows, logical relationships and networks.

Cross Functional Flowchart Shapes

When you are drawing a cross-functional flowchart with ConceptDraw Arrows10 Technology - you get it easily and fast.

ConceptDraw Template library has more than enough versatility to draw any type of diagram with any degree of complexity.

You will get a cross-functional flowchart with basic shapes which can be drawn in minutes, as the result.

ConceptDraw Arrows10 Technology

How should diagramming software work? The answer is - Fast and easy. "Tree"- mode drawing works like that. Just select objects in your drawing and press Tree or Chain button to connect all of them just in one click. Your diagram looks professional and it took only a moment to draw.