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Block diagram - Sources of customer satisfaction

"Customer satisfaction is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." ...
It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy." [Customer satisfaction. Wikipedia]
The block diagram example "Sources of customer satisfaction" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park. Read more
Block diagram
Block diagram, block diagram,

marketing diagram, marketing chart Marketing Diagrams

marketing diagram, marketing chart
This solution extends ConceptDraw PRO with samples, templates and library of design elements for drawing the marketing diagrams. Read more

Best Value — Total Quality Management

The Total Quality Management Diagram solution helps your organization visualize business and industrial processes. Create Total Quality Management diagrams for business process with ConceptDraw software. Read more

marketing diagram, marketing mind map Marketing Area

marketing diagram, marketing mind map
The solutions from Marketing area of ConceptDraw Solution Park collect templates, samples and libraries of vector stencils for drawing the marketing diagrams and mind maps. Read more

block diagram, function blocks Block Diagrams

block diagram, function blocks
Block diagrams solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils for drawing the block diagrams. Read more

Organizational Structure Total Quality Management

The Total Quality Management Diagram solution helps you and your organization visualize business and industrial processes. Create Total Quality Management diagrams for business process with ConceptDraw software. Read more

A Study of the Business Value of Total Quality Management

The Total Quality Management Diagram solution helps your organization visualize business and industrial processes. Create Total Quality Management diagrams for business process with ConceptDraw software. Read more

Quality Management System

ConceptDraw PRO diagramming and vector drawing software extended with Total Quality Management (TQM) Diagrams solution from the Quality area of ConceptDraw Solution Park perfectly suits for development and visually representing a Quality Management System. Read more
This ring chart sample was redesigned from the Wikipedia file: Virtuous circle in management.svg.
"An example of the use of a virtuous circle in management."
[en.wikipedia.org/wiki/File:Virtuous_circle_in_management.svg]
"A virtuous circle and a vicious circle (also referred to as virtuous cycle and vicious cycle) are economic terms. They refer to a complex chain of events that reinforces itself through a feedback loop. A virtuous circle has favorable results, while a vicious circle has detrimental results.
Both circles are complexes of events with no tendency towards equilibrium (at least in the short run). Both systems of events have feedback loops in which each iteration of the cycle reinforces the previous one (positive feedback). These cycles will continue in the direction of their momentum until an external factor intervenes and breaks the cycle. The prefix "hyper-" is sometimes used to describe these cycles if they are extreme. The best-known example of a vicious circle is hyperinflation. ...
Example in management.
Virtuous circle.
An employer's investment in his employees’ ability to provide superior service to customers can be seen as a virtuous circle. Effort spent in selecting and training employees and creating a corporate culture in which they are empowered can lead to increased employee satisfaction and employee competence. This can result in superior service delivery and customer satisfaction. This in turn will create customer loyalty, improved sales levels, and higher profit margins. Some of these profits can be reinvested in employee development, thereby initiating another iteration of a virtuous cycle." [en.wikipedia.org/wiki/Virtuous_circle_and_vicious_circle]
The ring chart example "Virtuous circle (management)" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Target and Circular Diagrams solution from the Marketing area of ConceptDraw Solution Park.
www.conceptdraw.com/solution-park/marketing-target-and-circular-diagrams Read more
Ring chart
Ring chart, doughnut chart, pie chart, ring chart, donut chart,

sales dashboard, sales metrics Sales Dashboard

sales dashboard, sales metrics
Sales Dashboard solution extends ConceptDraw PRO software with templates, samples and library of vector stencils for drawing the visual dashboards of sale metrics and key performance indicators (KPI). Read more
HelpDesk

How to Draw a Block Diagram in ConceptDraw PRO

Block diagram is a simple chart that use blocks to show some elements or activities, and connectors that show the relationship between neighboring blocks. They are commonly simple, giving an overview of a process without necessarily going into the specifics of implementation. Block diagrams are commonly used to depict a general description of a system and its activity. A most known sample of a block diagram is a flow chart, used in many types of business as a common method of representing repeated processes. Easy and a simple creation, a number of objects and connectors make the block diagram a many-sided tool for various industries. The ability to make block diagrams is delivered by the ConceptDraw Block Diagrams solution. Read more

Block Diagram Creator

A block diagram is a diagram of a system in which the principal parts or functions are represented by blocks connected by lines that show the relationships of the blocks. ConceptDraw PRO diagramming and vector drawing software extended with Block Diagrams Solution from the "What is a Diagram" Area is a powerful Block Diagram Creator. Read more

Total Quality Management

The desire to encourage the production of competitive goods led to the establishment of new method of continuous quality improvement of all organizational processes, production and service. This method successfully launched in Japan and the USA was named Total Quality Management (TQM). Now, the TQM is a dynamically developed concept, a strategic approach to management that is based on manufacturing goods or services of the best quality among innovative counterparts from the point of view of consumers. The main idea of TQM is that the company should work not only on the product quality, but also on the quality of company's work, including the work of staff. The constant parallel improvement of product quality, quality of organization processes, level of qualification the personnel allow to achieve more rapid and effective business development. Mind Maps are effective in a field of quality management and allow to structure all key quality points on one page. This Mind Map designed in ConceptDraw MINDMAP software illustrates the well-known Total Quality Management (TQM) methodology. Read more

6 sigma

6 Sigma is a popular management concept aimed at improving the quality of work of an organization or individual units and at continuous perfection the processes. The improvement of organization's activities may be executed through the radical changes or in consequence to minor regular improvements. The main purposes of these improvements may be increasing of product safety, improvement quality, decreasing the quantity of defects, shorter the manufacturing cycle, improvement the workplaces, reducing costs, etc. Currently, Six Sigma is applied by organizations of various activity spheres, from the industrial enterprises to the banks. 6 Sigma uses a set of different tools of quality for realizing the improvements and control the processes. Each organization applies its own set of tools, such as Pareto chart, Ishikawa diagram, Tree diagram, etc. Solutions from the Quality area of ConceptDraw Solution Park support quality and manufacturing managers with powerful visualization tools for production quality control and improvement, and supply the ConceptDraw MINDMAP software with Quality Management Mind Maps. This map illustrates how the Six Sigma methodology can be represented as a Mind Map. Read more

Examples of Flowcharts, Org Charts and More

ConceptDraw PRO covers a broad spectrum of business graphics categories and offers at ConceptDraw STORE enormous online collection of pictorial examples and samples for different thematics and application areas. It is a plentiful source of inspiration and wonderful examples of professionally designed diagrams, flowcharts, UML diagrams, organizational charts, databases, ERDs, network diagrams, business charts, different thematic charts, schematics, infographics and plans developed specially for knowledge workers, engineers, managers, businessmen, marketing specialists, analytics, scientists, students, professors, journalists and also for a large number of other people that every day use various diagrams and drawings in their work and life activity. Each of these examples is a real art, all they are well thought-out and designed without efforts with help of powerful tools of ConceptDraw PRO software. ConceptDraw examples display all variety of tasks, possibilities and results that ConceptDraw Product Line lets achieve fast and easy. ConceptDraw is one of the best Visio alternatives for Mac. It open all Visio formats like .vsdx, .vss, .vdx files and allows you to export files to Visio formats. Read more
What is ConceptDraw OFFICE
What is ConceptDraw OFFICE