Best Value — Total Quality Management
For Chin et al. 2001, TQM is an inclusive approach whose aim is to pursue customer satisfaction. This purpose has generated a growing interest in various sectors of economy such as manufacturing, services, Government and education in different countries around the world. [Total quality management. Wikipedia]
Pic.1 TQM diagram: Business process.
This diagram was created in ConceptDraw DIAGRAM using the TQM library from the Total Quality Management (TQM) Diagrams solution. An experienced user spent 5 minutes creating this sample.
Using ConceptDraw DIAGRAM connectors to create TQM diagram is an intuitive and time-saving solution. This example shows a business process diagram that can be then analyzed for ways to improve the process effectiveness and diagnose quality issues that require resolution.
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