Total Quality Management
QualityIn Solutions from Quality Management Area we support quality and manufacturing managers with visualization tools for production quality control and improvement. The solutions from Quality Management Area extend ConceptDraw DIAGRAM software with Quality Diagrams. Quality mind mapsThis solution extends ConceptDraw MINDMAP software with Quality Management Mind Maps (Presentations, Meeting Agendas, Problem to be solved). |
This mind map demonstrates how the well-known Total Quality Management (TQM) methodology can be presented in a mind map. Using mind mapping for quality management is a creative approach that allows one to structure all key quality points on the one page.

Example 1. Total Quality Management
Export to Outline
TQM
-
Customer orientation
- external customers
- internal customers
- supplier management
-
Leadership
- senior management commitment
- facilitating managerial role
- recognition of success
-
Empowerment
- involvement in quality improvement
- quality on the line
- process ownership
-
Continuous improvement
- problem solving approach
- training and education
- process management
-
Elimination of waste
- error visibility
- error prevention & TPM
- zero defections
-
Quality measurement
- cost of quality
- SPC
- benchmarking
- measurement of customer satisfaction
The Benefits for ConceptDraw MINDMAP Brainstorming Software
- ConceptDraw MINDMAP is effective for brainstorming, designing mind maps, idea generating, creative and lateral thinking, creativity and problem solving.
- ConceptDraw MINDMAP is ideal for team and personal work in Business, Marketing and Project Management.
- The libraries with large quantity of vector objects help to illustrate your mind maps and to make them bright, visual and comprehensible.
- Use of View Navigator tool lets create presentations from a mind map: you can simply select the map parts you want to present, sequence your slides, and preview the presentation.
- ConceptDraw MINDMAP provides wide capabilities of importing and exporting in various formats: Microsoft PowerPoint, Microsoft Word, MS Excel, Mindjet MindManager, image, HTML, PDF file.
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