The Means to Respond to Social Media Mentions

Social media response action mindmap - Bank customer positive feedback

Which trends are on the horizont of social media? What’s we have to prepare for? Look into the future with ConceptDraw products.

Must Have Suggestion

This action mindmap helps respond to feature suggestions made by customers or enhancement requirements related to must-have features. The example contains ready to use response phrases organized into mindmap for quick composing and tweeting/posting of the response messages.

Response to Complaint

This action mindmap helps to respond to customer complaints and quickly composes short or long response messages. The example contains ready to use response phrases organized into a mindmap for quick composing and tweeting/posting of response messages.

Bank Detailed Answers

This action mindmap helps to quick answer customers' frequently asked questions and to provide useful info about bank services.

Positive Customer Feedback

This action mindmap helps to respond to positive customer feedback and agree on interviews. The example contains ready to use response phrases organized into a mindmap for quick composing and tweeting/posting of response messages.

Bank Customer Notifications

This action mindmap helps to close messaging to the community from an unhappy customer, transfer communication to a private channel, and resolve customer issues.

Discover Plans Question

This action mindmap helps respond to questions related to plans discovered from customers asking about future products or services of the company. The example contains ready to use response phrases organized into mindmap for quick composing and tweeting/posting of the response messages.

Misunderstanding Product Purpose

This action mindmap helps respond to critical messages from a customer's misunderstanding of a product or service purpose. The example contains ready to use response phrases organized into mindmap for quick composing and tweeting/posting of the response messages.

Address to User Story Question

This action mindmap helps respond to questions related to a user story from customers looking for advice on product applicability for professional tasks. The example contains ready to use response phrases organized into a mindmap for quick composing and tweeting/posting of the response messages.

Q&A Quality Issues

This action mindmap helps to respond to customer questions related to product or service usage and quality issues, to recommend helpful resources, and to promote support service. The example contains ready to use response phrases organized into a mindmap for quick composing and tweeting/posting of response messages.

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