"Business process improvement (BPI) is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results. ...
An organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company. Rummler and Brache suggested a model for running a Process Improvement and Management project (PI&M), containing the following steps:
1. Identify the process to be improved (based on a critical business issue): The identification of key processes can be a formal or informal exercise. The management team might select processes by applying a set of criteria derived from strategic and tactical priorities, or process selection is based on obvious performance gaps. It is important is to select the process(es) which have the greatest impact on a competitive advantage or customer requirement.
2. Develop the objective(s) for the project based on the requirements of the process: The focus might be on quality improvement, productivity, cost, customer service or cycle time. The goal is however always the same; to get the key process under control.
3. Select the members of the cross-functional team: A horizontal (cross-functional) analysis is carried out by a team composed of representatives of all functions involved in the process. While a consultant or in-house staff person can do the job, the quality of the analysis and the commitment to change is far greater with a cross-functional team.
4. Document the current process by creating a flowchart or "organization map": Describe the process regarding the Organizational level, the Process level and the Job/ Performer level according to Rummler. Develop a cross-functional process map for the process.
5. Identify "disconnects" in the process: “Disconnections” are everything that inhibit the efficiency and effectiveness of the process. The identification should be categorized into the three levels: The Organizational level, the Process level and the Job/ Performer level.
6. Recommend changes (organizational, in the process or in its execution): Categorize and prioritize the main problems and possibilities, evaluate alternative solutions. Develop a cross-functional process map for the recommended process.
7. Establish process and sub-process measures: The process measures should reflect the objectives of the project.
8. Implement the improvements." [Business process improvement. Wikipedia]
The swim lane diagram example "Opportunity flowchart - Replacing engine oil" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.
How to Create a Social Media DFD Flowchart
Interactive tool helps you create a social media DFD flowchart to find the appropriate response to social media mentions quickly.It allows companies to be more effective in timely messaging thanks to the ability for rapid response to a customer′s post in social media. This saves budget for companies who use social media for promoting and as a lead generation tool.
Business Infographics Area
How to Connect Social Media DFD Flowchart with Action Maps
The Social Media Response solution creates interactive social media flow charts and action mind maps. The solution includes a video tutorial and a number of samples helping social media teams refine and organize their response process.Management Consultant
A management consultant is an important person for the company, he helps in the questions of improving business performance and increasing profits, he consults for the questions of business strategy, management and financial controls, resources, and also suggests recommendations for changing the structure of the company if needed.
So, every day management consultant conduct the complex work and often use the helpful management infographics for explain his thoughts and arguments to the company direction. Thanks to the development of computer technologies, drawing of management infographics is so easy today. ConceptDraw DIAGRAM diagramming and vector drawing software offers you the Management Infographics Solution from the Business Infographics Area.
Activity Network (PERT) Chart
Activity Network and Project Evaluation and Review Technique, or PERT, charts are a way of documenting and analyzing the tasks in a project.This diagram is constructed as part of the process in creating a schedule of corrective actions. The Activity Network Chart (PERT) shows the logical connections and consequence of tasks to be performed. It displays the time period for problem solving and the implementation of all activities through the critical path.
Social Media Flowchart Symbols
Social media is a popular view of mass communication which allows people, companies and organizations create, share, discover, modify, access, comment, discuss and exchange information through the Internet. Social Media Response solution for ConceptDraw DIAGRAM provides collection of 10 libraries with diversity of predesigned vector social media flowchart symbols for fast and easy creating interactive Social Media Flowcharts, Response Charts and Action Mind Maps.How to Present a Social Media Response Plan DFD to Your Team
Interactive tool helps you find the appropriate response to social media mentions quickly. There are materials to help trainers and consultants develop a social media strategy and provide training for social media groups on how to effectively accomplish their daily work.Example of DFD for Online Store (Data Flow Diagram)
Data flow diagrams (DFDs) reveal relationships among and between the various components in a program or system. DFDs are an important technique for modeling a system’s high-level detail by showing how input data is transformed to output results through a sequence of functional transformations.Example of DFD for Online Store shows the Data Flow Diagram for online store and interactions between the Visitors, Customers and Sellers, as well as Website Information and User databases.
What Is an Action Mind Map
Interactive tool helps you find the appropriate response to social media mentions quickly.Structured Systems Analysis and Design Method (SSADM) with ConceptDraw DIAGRAM
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