Everything in one place.
Answers to get you started.
Find help with ConceptDraw STORE, from exploring solutions to managing updates and your account.
Getting started
What does STORE do?
Discover, install, and update ConceptDraw applications and solutions in one place. Browse libraries, templates, and samples for your next document.
Where can I download STORE?
Visit ConceptDraw Downloads. STORE is included with ConceptDraw OFFICE.
Will it run on my computer?
Check the system requirements for supported macOS and Windows versions.
Did STORE replace Solution Browser?
Yes. STORE is its successor, with improved search and access to products and solutions.
Using solutions
Are all solutions free?
STORE offers both free and premium solutions. Premium collections provide specialized libraries, templates, and samples; check the listed price before purchasing.
How do I open solution content?
Select an installed solution, then click a library, template, or sample. Uninstalled solutions offer previews.
How do I remove a solution?
Select the installed solution in STORE and click Uninstall.
Updates
Where can I see what’s new?
Visit the current release overview. STORE also notifies you about new releases and available updates.
How do I update a product or solution?
Open Updates, select the item, and click Update. Wait for the completion notification.
Account & purchases
How do I connect my account?
Choose Connect to Account in STORE and sign in with your ConceptDraw email and password.
How do I buy a product or solution?
Click Buy to purchase online. STORE syncs your license over the internet, enabling download and installation.
Where can I view my licenses?
Visit My Activated Licenses tab on My ConceptDraw to view license information.
How do I change my account details?
Visit your Profile on My ConceptDraw to update your profile information or password.