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"Service quality is a comparison of expectations with performance.
A business with high service quality will meet customer needs whilst remaining economically competitive. Improved service quality may increase economic competitiveness.
This aim may be achieved by understanding and improving operational processes; identifying problems quickly and systematically; establishing valid and reliable service performance measures and measuring customer satisfaction and other performance outcomes." [Service quality. Wikipedia]
The block diagram example "Stages of promise issue" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.
Block diagram
Block diagram, block diagram,

block diagram, function blocks Block Diagrams

block diagram, function blocks
Block diagrams solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils for drawing the block diagrams.

Amazon Web Services, AWS, Amazon cloud AWS Architecture Diagrams

Amazon Web Services, AWS, Amazon cloud
The flexible AWS cloud solutions will help you to create reliable applications with a high level of scaling in the AWS cloud, to run your applications and accelerate their work on the level of security. Besides AWS resources are available worldwide and yo

fishbone diagram, Ishikawa diagram, cause and effect analysis Fishbone Diagrams

fishbone diagram, Ishikawa diagram, cause and effect analysis
The Fishbone Diagrams solution extends ConceptDraw PRO v10 software with the ability to easily draw the Fishbone Diagrams (Ishikawa Diagrams) to clearly see the cause and effect analysis and also problem solving. The vector graphic diagrams produced using this solution can be used in whitepapers, presentations, datasheets, posters, and published technical material.

fishbone diagram, Ishikawa diagram, cause and effect analysis Fishbone Diagram

fishbone diagram, Ishikawa diagram, cause and effect analysis
Fishbone Diagrams solution extends ConceptDraw PRO software with templates, samples and library of vector stencils for drawing the Ishikawa diagrams for cause and effect analysis.

fire safety clipart, security clipart Safety and Security

fire safety clipart, security clipart
Safety and security solution extends ConceptDraw PRO software with illustration samples, templates and vector stencils libraries with clip art of fire safety, access and security equipment.

ConceptDraw Solution Park ConceptDraw Solution Park

ConceptDraw Solution Park
ConceptDraw Solution Park collects graphic extensions, examples and learning materials

hierarchy pyramid Pyramid Diagrams

hierarchy pyramid
Pyramid Diagrams solution extends ConceptDraw PRO software with templates, samples and library of vector stencils for drawing the marketing pyramid diagrams.

ghs pictograms, hazardous symbols, pictogram hazard, hazard pictograms, hazard communication pictograms, OSHA HAZCOM Standard GHS Hazard Pictograms

ghs pictograms, hazardous symbols, pictogram hazard, hazard pictograms, hazard communication pictograms, OSHA HAZCOM Standard
GHS Hazard Pictograms solution contains the set of predesigned standard GHS pictograms, Hazardous symbols, and Hazard communication pictograms, approved and agreed by UN in Globally Harmonized System of Classification and Labelling of Chemicals (GHS). They can be used for quick and simple designing accurate and professional-looking infographics, diagrams, warning announcements, signboards, posters, precautionary declarations, regulatory documents, and for representing the main items of OSHA HAZCOM Standard.

food art, food pictures, pictures of food, food court, food images, fruit art, pictures of vegetables Food Court

food art, food pictures, pictures of food, food court, food images, fruit art, pictures of vegetables
Use the Food Court solution to create food art. Pictures of food can be designed using libraries of food images, fruit art and pictures of vegetables.

BPR Diagram. Business Process Reengineering Example

This sample was created in ConceptDraw PRO diagramming and vector drawing software using the Business Process Diagram Solution from the Business Processes area of ConceptDraw Solution Park. The Business Process Solution is based on the standard BPMN 2.0 and includes the set of libraries of ready-to-use objects.

information graphics, infographics tool What are Infographic Area

information graphics, infographics tool
Solutions of the area What is Infographics from ConceptDraw Solution Park collect templates, samples and vector stencils libraries with design elements for the drawing information graphics.

entity-relationship diagram, ER-diagram, database ERD Entity-Relationship Diagram (ERD)

entity-relationship diagram, ER-diagram, database ERD
Entity-Relationship Diagram (ERD) solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils from drawing the ER-diagrams by Chen's and crow’s foot notations.

SWOT analysis, TOWS analysis SWOT and TOWS Matrix Diagrams

SWOT analysis, TOWS analysis
SWOT and TOWS Matrix Diagrams solution extends ConceptDraw PRO and ConceptDraw MINDMAP software with features, templates, samples and libraries of vector stencils for drawing SWOT and TOWS analysis matrices and mind maps.