Computer and Networks Area

The solutions from Computer and Networks Area of ConceptDraw Solution Park collect samples, templates and vector stencils libraries for drawing computer and network diagrams, schemes and technical drawings.

HelpDesk

How to Create an Interactive Voice Response (IVR) Diagram

Interactive Voice Response (IVR) System is a telecommunication technology that enables a computer to automatically process voice and touch phone signals. IVR systems allows users to interact through a computer with various service systems, available by telephone. The objective of IVR system is to reduce customer service costs by delivering self service to customers and guiding them to the information that they look for. Interactive Voice Response (IVR) Diagram is used to create and conduct the Interactive Voice Response systems for call-centers and voice mail services. IVR diagrams intended to visualize the logical and physical structure of Interactive voice response systems. ConceptDraw solution for Interactive Voice Response (IVR) Diagrams allow you create and communicate the Interactive Voice Response diagram of any complexity.

Interactive Voice Response Diagrams

Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

HelpDesk

How to Create an Active Directory Diagram

Active Directory Service represents a distributed database that contains all the domain objects. The Active Directory domain environment is a single point of authentication and authorization of users and applications across the enterprise. The domain of the organization and deployment of Active Directory Service are exactly the cornerstones of the enterprise IT infrastructure.
The logical diagrams of MS Windows Active Directory structure are used to visually support an enterprise IT infrastructure planning and management. ConceptDraw DIAGRAM allows you to make AD Diagrams quickly and easily using the set of special libraries.

Active Directory Diagrams

Active Directory Diagrams solution significantly extends the capabilities of ConceptDraw DIAGRAM software with special Active Directory samples, convenient template and libraries of Active Directory vector stencils, common icons of sites and services, icons of LDPA elements, which were developed to help you in planning and modelling network structures and network topologies, in designing excellently looking Active Directory diagrams, Active Directory Structure diagrams, and Active Directory Services diagram, which are perfect way to visualize detailed structures of Microsoft Windows networks, Active Directory Domain topology, Active Directory Site topology, Organizational Units (OU), and Exchange Server organization.

Applications

ConceptDraw DIAGRAM is a multipurpose software for business and technical drawing, diagramming, visual documentating.
To understand what practical benefits you can reach with ConceptDraw DIAGRAM take a look at this range of articles. They describe the versatile possibilities of ConceptDraw DIAGRAM expedient applications.

HelpDesk

How to Create a Bank ATM Use Case Diagram

UML diagrams are often used in banking management for documenting a banking system. In particular, the interaction of bank customers with an automated teller machine (ATM) can be represented in a Use Case diagram. Before the software code for an ATM, or any other system design, is written, it is necessary to create a visual representation of any object-oriented processes. This is done most effectively by creating a Unified Modeling Language (UML) diagram, using object-oriented modeling. UML works as a general-purpose modeling language for software engineers or system analysts, offering a number of different diagram styles with which to visually depict all aspects of a software system.
ConceptDraw DIAGRAM diagramming software, enhanced and expanded with the ATM UML Diagrams solution, offers the full range of icons, templates and design elements needed to faithfully represent ATM and banking information system architecture using UML standards. The ATM UML Diagrams solution is useful for beginner and advanced users alike. More experienced users will appreciate a full range of vector stencil libraries and ConceptDraw DIAGRAM's powerful software, that allows you to create your ATM UML diagram in a matter of moments.