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UML Activity Diagram

UML Activity Diagram is a type of UML diagrams, which illustrates the business and operational step-by-step workflows of components within a system and shows the overall flow of control. UML Activity Diagram is constructed from a limited number of shapes, connected each other with arrows. The most important shape types are rounded rectangles, diamonds, bars, black circle, encircled black circle. The arrows represent the order in which activities happen and run from the start towards the end. ConceptDraw DIAGRAM software enhanced with Rapid UML solution is ideal for software designers and software developers who need to draw the UML Activity Diagrams and other types of UML diagrams. It is convenient to use the appropriate stencils of UML notation from the UML Activity library included to the Rapid UML solution of ConceptDraw Solution Park and containing a lot of specific vector UML objects. Use them to design your own UML Activity Diagrams, make them colorful and attractive with style tools of ConceptDraw DIAGRAM software.
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The UML activity diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML activity diagram
UML activity diagram, initial, final, decision, merge, action,
Used Solutions

UML Diagrams with ConceptDraw DIAGRAM

Unified Modeling Language (UML) is a single modeling language that is used in software engineering to represent effectively the structure of complex computer systems and software. Such visual models in form of UML diagrams allow simplify the process of software development, let to meet the deadlines, improve the final software products, and also facilitate communication process between the customer, system analysts and programmers. The UML language defines standards for operations, methods of programming languages, and their terminology. The main types of UML diagrams are: Activity diagram, Use Case diagram, Deployment diagram, Statechart diagram, Class diagram, Component diagram, Sequence diagram, Collaboration diagram. ConceptDraw DIAGRAM extended with Rapid UML solution is a professional software that provides perfect possibility of easy designing detailed UML diagrams. It offers large number of task-oriented templates and predesigned vector stencils that correspond to standard UML diagram notation. Use them to instantly design the UML diagrams.

How to Help Customers be More Productive

Presenting you with a drawing program which could really surprise you with their great functionality. Don't know how to start to draw Connector's improvement? Curious how should diagramming software work? Drawing programs involve a lot of things like designs in an illustrative way, creating an cherts, Tools to create high end graphics, create dashboards, using your data and many other technical aspects do it in a much professional and in a quick way.

Diagramming Software for Design UML Activity Diagrams

Activity diagram describes the business and operational step-by-step workflows of components in a system. An activity diagram shows the overall flow of control.

BPR Diagram. Business Process Reengineering Example

This sample was created in ConceptDraw DIAGRAM diagramming and vector drawing software using the Business Process Diagram Solution from the Business Processes area of ConceptDraw Solution Park. The Business Process Solution is based on the standard BPMN 2.0 and includes the set of libraries of ready-to-use objects.

Cross-Functional Flowchart

Use of Cross-Functional Flowchart is a clear way of showing each team member’s responsibilities and how processes get shared or transferred between different responsible people, teams and departments. Use the best flowchart maker ConceptDraw DIAGRAM with a range of standardized cross-functional flowchart symbols to create the Cross-Functional Flowcharts simply and to visualize the relationship between a business process and the functional units responsible for that process. To draw the most quickly Cross-Functional Flowcharts, Cross Functional Process Maps, or Cross Functional Process Flow Diagrams, start with a Cross-functional flowchart samples and templates from ConceptDraw Solution Park. The ConceptDraw Arrows10 and RapidDraw technologies will be also useful for you in drawing. ConceptDraw DIAGRAM supports designing both types - horizontal and vertical Cross-functional flowcharts. A vertical layout makes the accents mainly on the functional units while a horizontal layout - on the process. If you need a Visio alternative in Mac OS X, try ConceptDraw DIAGRAM. Its interface is very intuitive and it’s actually much easier to use than Visio, yet somehow it’s just as powerful if not more so. ConceptDraw DIAGRAM performs professional quality work and seamless Visio interaction.
How to Draw a Cross Functional Flowchart using visio alternative ConceptDraw DIAGRAM as visio for mac
How to Draw a Cross Functional Flowchart using visio alternative ConceptDraw DIAGRAM as visio for mac

UML Diagram

The accepted open standard that is used in software engineering and system design, when modeling object-oriented systems and business processes is known as Unified Modeling Language (UML). UML was created for definition, visualization, design and documentation software systems. It isn't a programming language, but on the base of UML model can be generated code. UML uses generic set of graphic notations for creation an abstract model of the system called UML-model. The UML notation lets visually represent requirements, subsystems, structural and behavioral patterns, logical and physical elements, etc. UML defines 13 types of diagrams: Class (Package), Use Case, Sequence, Object, Collaboration, Component, Timing, Interaction Overview, State Machine, Composite Structure, Activity, and Deployment. All these types of UML Diagrams can be fast and easy created with powerful ConceptDraw DIAGRAM software extended with special Rapid UML solution from Software Development area of ConceptDraw Solution Park.

UML Activity Diagram. Design Elements

UML Activity Diagram illustrate the business and operational step-by-step workflow of components in a system and shows the overall flow of control.

UML Class Diagram Generalization Example UML Diagrams

This sample was created in ConceptDraw DIAGRAM diagramming and vector drawing software using the UML Class Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park. This sample describes the use of the classes, the generalization associations between them, the multiplicity of associations and constraints. Provided UML diagram is one of the examples set that are part of Rapid UML solution.