This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/ wiki/ File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
The vector stencils library "Education callouts" contains 24 shapes of callouts, speech balloons, arrows, braces and brackets.
Use it to design your education infograms.
"Speech balloons (also speech bubbles, dialogue balloons or word balloons) are a graphic convention used most commonly in comic books, comic strips and cartoons to allow words (and much less often, pictures) to be understood as representing the speech or thoughts of a given character in the comic. There is often a formal distinction between the balloon that indicates thoughts and the one that indicates words spoken aloud: the balloon that conveys subjective thoughts is often referred to as a thought bubble." [Speech balloon. Wikipedia]
The shapes example "Design elements - Education callouts" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Education Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Use it to design your education infograms.
"Speech balloons (also speech bubbles, dialogue balloons or word balloons) are a graphic convention used most commonly in comic books, comic strips and cartoons to allow words (and much less often, pictures) to be understood as representing the speech or thoughts of a given character in the comic. There is often a formal distinction between the balloon that indicates thoughts and the one that indicates words spoken aloud: the balloon that conveys subjective thoughts is often referred to as a thought bubble." [Speech balloon. Wikipedia]
The shapes example "Design elements - Education callouts" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Education Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Callouts, speech balloons, arrows, braces, brackets
HelpDesk
How to Diagram Sentences in ConceptDraw PRO
The vector stencils library "Callout blocks" contains 31 callouts, speech balloons and brackets for creating marketing infograms.
"In publishing, a call-out or callout is a short string of text connected by a line, arrow, or similar graphic to a feature of an illustration or technical drawing, and giving information about that feature. The term is also used to describe a short piece of text set in larger type than the rest of the page and intended to attract attention.
A similar device in word processing is a special text box with or without a small "tail" that can be pointed to different locations on a document." [Callout. Wikipedia]
The shapes example "Design elements - Callout blocks" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Marketing Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
"In publishing, a call-out or callout is a short string of text connected by a line, arrow, or similar graphic to a feature of an illustration or technical drawing, and giving information about that feature. The term is also used to describe a short piece of text set in larger type than the rest of the page and intended to attract attention.
A similar device in word processing is a special text box with or without a small "tail" that can be pointed to different locations on a document." [Callout. Wikipedia]
The shapes example "Design elements - Callout blocks" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Marketing Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Callouts, speech balloons and brackets
The vector stencils library "Management callouts" contains 30 callouts, speech balloons, arrows, braces, brackets.
Use it to create your management infograms.
The infographic shapes example "Design elements - Management callouts" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Management Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Use it to create your management infograms.
The infographic shapes example "Design elements - Management callouts" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Management Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Callouts, speech balloons, arrows, braces, brackets
This bar graph sample shows the number of speakers for the most spoken languages of the world.
"In the philosophy of language, a natural language (or ordinary language) is any language which arises in an unpremeditated fashion as the result of the innate facility for language possessed by the human intellect. A natural language is typically used for communication, and may be spoken, signed, or written. Natural language is distinguished from constructed languages and formal languages such as computer-programming languages or the "languages" used in the study of formal logic, especially mathematical logic. ... Though the exact definition varies between scholars, natural language can broadly be defined in contrast on the one hand to artificial or constructed languages, computer programming languages like Python and international auxiliary languages like Esperanto, and on the other hand to other communication systems in nature, such as the waggle dance of bees. Although there are a variety of natural languages, any cognitively normal human infant is able to learn any natural language. By comparing the different natural languages, scholars hope to learn something about the nature of human intelligence and the innate biases and constraints that shape natural language, which are sometimes called universal grammar. The term "natural language" refers only a language that has developed naturally, and hence to actual speech, rather than prescribed speech. Hence, unstandardized speech (such as African American Vernacular English) is natural, whereas standardized speech such as Standard American English, which is in part prescribed, is somewhat artificial." [Natural language. Wikipedia]
The horizontal bar chart example "The most spoken languages of the world" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Bar Graphs solution from the Graphs and Charts area of ConceptDraw Solution Park.
"In the philosophy of language, a natural language (or ordinary language) is any language which arises in an unpremeditated fashion as the result of the innate facility for language possessed by the human intellect. A natural language is typically used for communication, and may be spoken, signed, or written. Natural language is distinguished from constructed languages and formal languages such as computer-programming languages or the "languages" used in the study of formal logic, especially mathematical logic. ... Though the exact definition varies between scholars, natural language can broadly be defined in contrast on the one hand to artificial or constructed languages, computer programming languages like Python and international auxiliary languages like Esperanto, and on the other hand to other communication systems in nature, such as the waggle dance of bees. Although there are a variety of natural languages, any cognitively normal human infant is able to learn any natural language. By comparing the different natural languages, scholars hope to learn something about the nature of human intelligence and the innate biases and constraints that shape natural language, which are sometimes called universal grammar. The term "natural language" refers only a language that has developed naturally, and hence to actual speech, rather than prescribed speech. Hence, unstandardized speech (such as African American Vernacular English) is natural, whereas standardized speech such as Standard American English, which is in part prescribed, is somewhat artificial." [Natural language. Wikipedia]
The horizontal bar chart example "The most spoken languages of the world" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Bar Graphs solution from the Graphs and Charts area of ConceptDraw Solution Park.
Horizontal bar graph
The vector stencils library "Business people" contains 36 business people icons.
Use it to design your business and finance illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Business people" is included in the Business and Finance solution from the Illustration area of ConceptDraw Solution Park.
Use it to design your business and finance illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Business people" is included in the Business and Finance solution from the Illustration area of ConceptDraw Solution Park.
Board of directors
Negotiations
Business report
Conference
Speech
Round-table discussion
Presentation
Business meeting
International connections
Staff
Business team
Business link
Hierarchy
Employee male
Employee female
Manager
Shareholder
Customer
Leader
Investor
Boss chair
Partners
Organization
Team work
Salary allocation
HR management
Employed worker
Underloaded resource
Overdriven resource
Human resource
Available resource
Job vacancy
Staff search
Interview
Business man
Rally
The vector stencils library "Business people" contains 36 businessperson icons.
Use it to design your business and finance illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
"A businessperson is someone involved in business, where in particular undertaking of activities, commercial or industrial, for the purpose of generating cash flow, sales, and revenue utilizing a combination of human, financial, intellectual and physical capital that further fuels economic development anilnd growth." [Businessperson. Wikipedia]
The businessperson icon set example "Design elements - Business people" is included in the Business and Finance solution from Illustration area of ConceptDraw Solution Park.
Use it to design your business and finance illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
"A businessperson is someone involved in business, where in particular undertaking of activities, commercial or industrial, for the purpose of generating cash flow, sales, and revenue utilizing a combination of human, financial, intellectual and physical capital that further fuels economic development anilnd growth." [Businessperson. Wikipedia]
The businessperson icon set example "Design elements - Business people" is included in the Business and Finance solution from Illustration area of ConceptDraw Solution Park.
Icon set
Circle-Spoke Diagrams
Examples of subject areas that are well suited to this approach are marketing, business, products promotion, process modeling, market, resource, time, and cost analysis. Circle-Spoke Diagrams are successfully used in presentations, conferences, management documents, magazines, reportages, reviews, reports, TV, and social media.
The vector stencils library "Management titled callouts" contains 20 divided rectangle callouts, rounded rectangle callouts, circle callouts, speech balloons, arrow callouts.
Use it to create your management infograms.
The infographic shapes example "Design elements - Management titled callouts" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Management Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Use it to create your management infograms.
The infographic shapes example "Design elements - Management titled callouts" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Management Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Titled callout blocks
Total Quality Management Value
The vector clipart library "Presentation design elements" contains 45 presentation symbols and arrows which you can easy use in your slides and illustrations.
"A presentation is the process of presenting a topic to an audience. It is typically a demonstration, lecture, or speech meant to inform, persuade, or build good will. ... the use of visuals reduced meeting times... audiences believe presenters who use visuals are more professional and credible than presenters who merely speak. ... meetings and presentations reinforced with visuals help participants reach decisions and consensus more quickly." [Presentation. Wikipedia]
The clip art example "Presentation design elements - Vector clipart library" was created in the ConceptDraw PRO diagramming and vector drawing software using the Presentation Clipart solution from the Illustration area of ConceptDraw Solution Park.
"A presentation is the process of presenting a topic to an audience. It is typically a demonstration, lecture, or speech meant to inform, persuade, or build good will. ... the use of visuals reduced meeting times... audiences believe presenters who use visuals are more professional and credible than presenters who merely speak. ... meetings and presentations reinforced with visuals help participants reach decisions and consensus more quickly." [Presentation. Wikipedia]
The clip art example "Presentation design elements - Vector clipart library" was created in the ConceptDraw PRO diagramming and vector drawing software using the Presentation Clipart solution from the Illustration area of ConceptDraw Solution Park.
Advance Direction Sign
Circuit
Growth
Master Link
Comparison
Plus
Minus
Multiplication
Division
Loupe
Plus sign
Minus sign
Pros and Cons
Balance Lever
Balance
Scientific Research
Business People
Hand
Financial Growth
Wallet
Increase
Decrease
Clock
Mechanism
Interaction
Small Company
Big Company
Company Expansion
Foreign Market Entry
Time
Close Cooperation
Company
Company Merger
Company Extension
Foreign Market Penetration
Business Relations
Profits
Frame 1
Frame 2
Background 1
Background 2
Background 3
Background 4
Background 5
Title block
IVR
The vector stencils library "Gestures" contains 21 clipart images of gestures for drawing illustrations.
"A gesture is a form of non-verbal communication or non-vocal communication in which visible bodily actions communicate particular messages, either in place of, or in conjunction with, speech. Gestures include movement of the hands, face, or other parts of the body. Gestures differ from physical non-verbal communication that does not communicate specific messages, such as purely expressive displays, proxemics, or displays of joint attention. Gestures allow individuals to communicate a variety of feelings and thoughts, from contempt and hostility to approval and affection, often together with body language in addition to words when they speak." [Gesture. Wikipedia]
The clip art example "Gestures - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the People solution from the Illustration area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ illustrations-people
"A gesture is a form of non-verbal communication or non-vocal communication in which visible bodily actions communicate particular messages, either in place of, or in conjunction with, speech. Gestures include movement of the hands, face, or other parts of the body. Gestures differ from physical non-verbal communication that does not communicate specific messages, such as purely expressive displays, proxemics, or displays of joint attention. Gestures allow individuals to communicate a variety of feelings and thoughts, from contempt and hostility to approval and affection, often together with body language in addition to words when they speak." [Gesture. Wikipedia]
The clip art example "Gestures - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the People solution from the Illustration area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ illustrations-people
Eye
Gesture 1
Gesture 2
Gesture 3
Gesture 4
Gesture 5
Gesture 6
Gesture 7
Gesture 8
Gesture 9
Gesture 10
Writing
Gesture 11
Handshake
Gesture 12
Gesture 13
Gesture 14
Gesture 15
Gesture 17
Gesture 16
Gesture 18
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