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"A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. In addition to a call centre, collective handling of letter, fax, live support software,social media and e-mail at one location is known as a contact centre.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Network scheme
Network scheme, server, radio waves, laptop computer, notebook, globe, Internet, cellular phone, mobile phone, call-center, call operator, woman, Internet, cloud,

Bar Diagrams for Problem Solving. Create event management bar charts with Bar Graphs Solution

Create bar charts for event management problem solving and visual data comparison using the ConceptDraw DIAGRAM diagramming and vector drawing software extended with the Bar Graphs Solution from the Graphs and Charts area of ConceptDraw Solition Park.
The vector stencils library "Telecommunication networks" contains 32 clipart images of telecommunication network devices and equipment for drawing telecom network diagrams.
"A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals.
The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal.
Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space." [Telecommunications network. Wikipedia]
The clip art example "Telecommunication networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Internet
Internet, Internet, cloud,
Globe
Globe, globe, Internet,
Base station
Base station, base station,
Satellite dish
Satellite dish, satellite dish,
Satellite dish
Satellite dish, satellite dish,
Communications satellite
Communications satellite, satellite,
Wireless cell tower
Wireless cell tower,
Radio waves
Radio waves, radio waves,
Radio waves
Radio waves, radio waves,
Cellular phone
Cellular phone, cellular phone, mobile phone,
Server
Server, server,
Laptop computer
Laptop computer, laptop computer, notebook,
Desktop computer
Desktop computer, PC,
Car
Car, car,
Satellite truck
Satellite truck, in-vehicle station,
House
House, house,
House
House, house,
Office building
Office building, office building,
Mountain
Mountain, mountain,
Tree
Tree, tree,
Tree
Tree, fir-tree, tree,
User
User, man, user,
Call-center
Call-center, call-center, call operator, woman,
Multi-storey
Multi-storey, building,
Antenna
Antenna, antenna,
Router
Router, router,
IP phone
IP phone, IP phone,
Fax
Fax, fax,
Network cell
Network cell, network cell, cell, honeycomb,
IP Camera
IP Camera, camera,
Wireless router
Wireless router, wireless router,
Networking device
Networking device, device,
The vector stencils library "Mechanics" contains 29 mechanical symbols.
Use these shapes for drawing mechanics experiment schemes and physical diagrams in the ConceptDraw PRO diagramming and vector drawing software extended with the Physics solution from the Science and Education area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ science-education-physics
Rest
Rest, rest, stop, detent,
Co-ordinates
Co-ordinates, co-ordinate, axis, axes, scale,
Inclined plane
Inclined plane, inclined plane,
Block
Block, block,
Block System
Block System, block system,
Mathematical pendulum
Mathematical pendulum, mathematical pendulum,
Inclined plane with block
Inclined plane with block, inclined plane, block,
Vector
Vector, vector,
Parabolic motion path
Parabolic motion path, parabolic motion, path,
Parabolic motion path
Parabolic motion path, parabolic motion, path,
Hyperbolic motion path
Hyperbolic motion path, hyperbolic motion, path,
Parabolic motion path
Parabolic motion path, parabolic motion, path,
Elliptical motion path
Elliptical motion path, elliptical motion, path,
Spring
Spring, spring,
Angle
Angle, angle,
Linear motion path
Linear motion path, linear motion, path,
Stub Reinforcement
Stub Reinforcement, stub reinforcement,
Stick
Stick, stick, rod,
Beam balance
Beam balance, beam balance,
Beam balance 2
Beam balance 2, beam balance,
Spring Balance
Spring Balance, spring balance,
Ball
Ball, ball, sphere,
Weight
Weight, weight, hook,
Weight, hook
Weight, hook, weight, hook,
Globe, parallels, meridians
Globe, parallels, meridians, Earth, globe,
Globe, parallels
Globe, parallels, Earth, globe,
Globe, meridians
Globe, meridians, Earth, globe,
Inclined plane with block 2
Inclined plane with block 2, inclined plane, block,
Inclined plane 2
Inclined plane 2, inclined plane, block,
The vector stencils library "Valves" contains 91 symbols of valves. Use it for drawing plumbing and piping plans, schematic diagrams and blueprints of industrial piping systems; process, vacuum, and fluids piping; hydraulics piping; air and gas piping; materials distribution; and liquid transfer systems in the ConceptDraw PRO diagramming and vector drawing software extended with the Plumbing and Piping Plans solution from the Building Plans area of ConceptDraw Solution Park.
In-line valve
In-line valve, in-line valve, valve,
3-way valve
3-way valve, in-line valve, valve,
4-way valve
4-way valve, in-line valve, valve,
Screw-down valve
Screw-down valve, screw-down valve, lock-shield valve, reel valve, valve, stop cock,
Lock-shield valve
Lock-shield valve, screw-down valve, lock-shield valve, reel valve, valve,
Reel valve
Reel valve, screw-down valve, lock-shield valve, reel valve, valve,
Relief valve
Relief valve, relief valve, valve,
Relief valve 2
Relief valve 2, relief valve, valve,
Relief valve 3
Relief valve 3, relief valve, valve,
Relief valve 4
Relief valve 4, relief valve, valve,
Angle valve
Angle valve, angle valve, valve,
Angle valve 2
Angle valve 2, angle valve, valve,
Angle valve 3
Angle valve 3, angle valve, valve,
Angle valve 4
Angle valve 4, angle valve, valve,
Check valve
Check valve, check valve, valve,
Check valve 2
Check valve 2, check valve, valve,
Screwdown valve
Screwdown valve, check valve, valve,
Float operated valve
Float operated valve, float operated valve, valve,
Float operated valve 2
Float operated valve 2, float operated valve, valve,
Flanged valve
Flanged valve, flanged valve, valve,
Flanged valve 2
Flanged valve 2, flanged valve, valve,
Butterfly valve
Butterfly valve, butterfly valve, valve,
Butterfly valve 2
Butterfly valve 2, butterfly valve, valve,
Globe valve
Globe valve, globe valve, valve,
Globe valve 2
Globe valve 2, globe valve, valve,
Globe valve 3
Globe valve 3, globe valve, valve,
Needle valve
Needle valve, needle valve, valve,
Needle valve 2
Needle valve 2, needle valve, valve,
Needle valve 3
Needle valve 3, needle valve, valve,
Needle valve 4
Needle valve 4, needle valve, valve,
Diaphragm valve
Diaphragm valve, diaphragm valve, valve,
Diaphragm valve 2
Diaphragm valve 2, diaphragm valve, valve,
Diaphragm valve 3
Diaphragm valve 3, diaphragm valve, valve,
Wedge gate valve
Wedge gate valve, wedge gate valve, wedge valve, valve,
Parallel side valve
Parallel side valve, parallel slide valve, parallel valve, valve,
Gate valve
Gate valve, gate valve, valve,
Ball valve
Ball valve, ball valve, valve,
Ball valve 2
Ball valve 2, ball valve, valve,
Ball valve 3
Ball valve 3, ball valve, valve,
Powered control valve
Powered control valve, powered valve, valve,
Powered control valve 2
Powered control valve 2, powered valve, valve,
Powered control valve 3
Powered control valve 3, powered valve, valve,
Relief angle valve, pressure
Relief angle valve, pressure, relief angle valve, relief valve, angle valve, valve, pressure, vacuum,
Relief angle valve, vacuum
Relief angle valve, vacuum, relief angle valve, relief valve, angle valve, valve, pressure, vacuum,
Reducing valve
Reducing valve, reducing valve, valve,
Reducing valve 2
Reducing valve 2, reducing valve, valve,
Plug valve
Plug valve, plug valve, valve,
Plug valve 2
Plug valve 2,
Plug valve, straight through
Plug valve, straight through,
3-way plug valve
3-way plug valve, plug valve, valve,
Plug valve, T-port
Plug valve, T-port,
Plug valve, L-port
Plug valve, L-port,
3-way plug valve
3-way plug valve, 3-way plug valve, plug valve, valve,
3-way plug valve 2
3-way plug valve 2, 3-way plug valve, plug valve, valve,
3-way plug valve 3
3-way plug valve 3, 3-way plug valve, plug valve, valve,
3-way plug valve, T-port
3-way plug valve, T-port, 3-way plug valve, plug valve, valve,
3-way plug valve, L-port
3-way plug valve, L-port, 3-way plug valve, plug valve, valve,
Mixing valve
Mixing valve, mixing valve, valve,
Characterized port valve
Characterized port valve, characterized port valve, valve,
Manual isolation
Manual isolation, manual isolation,
Power signal
Power signal, power signal,
Statically loaded
Statically loaded, statically loaded, actuating method,
Spring loaded
Spring loaded, spring loaded, actuating method,
Spring loaded 2
Spring loaded 2, spring loaded, actuating method,
Remote control
Remote control, remotely controlled, actuating method,
Diaphragm
Diaphragm, diaphragm, actuating method,
Diaphragm, positioner
Diaphragm, positioner, diaphragm, actuating method,
Chain operated
Chain operated, chain operated, actuating method,
Gear operated
Gear operated, gear operated, actuating method,
Solenoid
Solenoid, solenoid,
Weight loaded
Weight loaded, weight loaded, actuating method,
Weight loaded 2
Weight loaded 2, weight loaded, actuating method,
Weight loaded 3
Weight loaded 3, weight loaded, actuating method,
Float operated
Float operated, float operated, actuating method,
Float operated 2
Float operated 2, float operated, actuating method,
Dash-pot
Dash-pot, dash-pot,
Dash-pot 2
Dash-pot 2, dash-pot,
Piston
Piston, piston,
Quick opening
Quick opening, quick, open, close, opening, closing,
Quick opening 2
Quick opening 2, quick, open, close, opening, closing,
Quick closing
Quick closing, quick, open, close, opening, closing,
Quick closing 2
Quick closing 2, quick, open, close, opening, closing,
Connecting unit
Connecting unit, connecting unit,
Connecting unit 2
Connecting unit 2, connecting unit,
Connecting unit 3
Connecting unit 3, connecting unit,
Motor element
Motor element, motor element,
Motor element, opens on failure
Motor element, opens on failure, motor element,
Motor element, closes on failure
Motor element, closes on failure, motor element,
Motor element, retains position on fail
Motor element, retains position on fail, motor element,
Motor element, safe direction
Motor element, safe direction, motor element,
Regulating
Regulating, regulating, method of control,
The vector stencils library "Computers and network isometric" contains 56 3D clipart images of computer and network devices and equipment for drawing network diagrams.
The clip art example "Computers and network isometric - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computer and Networks solution from the Computer and Networks area of ConceptDraw Solution Park.
Laptop
Laptop, laptop computer, notebook,
DDCS
DDCS, DDCS, Distributed Data Communications Server,
Server
Server, server,
Webcam
Webcam, Web-camera,
Wireless Network Storage
Wireless Network Storage, wireless network storage,
Personal computer
Personal computer, PC,
VoIP phone
VoIP phone, IP phone,
Fax
Fax, fax,
Plotter
Plotter, plotter,
Mobile phone
Mobile phone, cellular phone, mobile phone,
Feature phone
Feature phone, cellular phone, mobile phone,
Printer
Printer, printer,
Satellite dish
Satellite dish, satellite dish,
Satellite antenna
Satellite antenna, satellite antenna,
Automatic-tracking satellite dish
Automatic-tracking satellite dish, satellite dish,
Wireless access point
Wireless access point, wireless access point,
Wireless router
Wireless router, wireless router,
Router
Router, router,
Network switch
Network switch, switch,
Network device
Network device, device,
Mobile GPS Terminal
Mobile GPS Terminal, mobile GPS terminal,
GPS phone
GPS phone, GPS phone,
Television antenna
Television antenna, antenna,
Radio tower
Radio tower, wireless cell tower,
Base station
Base station , base station ,
Satellite
Satellite, satellite,
In-vehicle satellite telecommunication
In-vehicle satellite telecommunication, in-vehicle station,
Satellite dishes on ship
Satellite dishes on ship , ship,
Airplane
Airplane, airplane,
Internet
Internet, Internet,
Man
Man, man,
Woman
Woman, woman,
Call-center
Call-center, call-center,
Honeycomb
Honeycomb, honeycomb,
Mountain
Mountain, mountain,
Radio waves
Radio waves, radio waves,
Radio waves
Radio waves, radio waves,
Tower block
Tower block, high-rise building,
Office building
Office building, office building,
House
House, house,
House
House, house,
Globe
Globe, globe, Internet,
Wireless security camera
Wireless security camera, camera,
Truck
Truck, truck,
Tree
Tree, tree,
Conifer tree
Conifer tree, fir-tree,
1U hub / switch
1U hub / switch, 1U hub switch,
2U hub / switch
2U hub / switch, 2U hub switch,
1U server
1U server, 1U server,
2U Server
2U Server, 2U server,
3U Server
3U Server, 3U server,
4U Server
4U Server, 4U server,
Communications satellite
Communications satellite, satellite,
Car
Car, car,
Radio waves
Radio waves, radio waves,
Firewall
Firewall, firewall,

How to show a mind map presentation via Skype

Video tutorials on ConceptDraw products. Try it today!

How to Collaborate in Business via Skype

Collaboration software for small and medium business allows communicate with partners around the globe via Skype.

Marketing - Design Elements

If you need to pull together a quick marketing drawing, you'll find elements, samples, templates and libraries with vector clip art for drawing the Marketing Illustrations.

These symbols and signs you can use in your design for Strategic Marketing, Graphic Design, Inbound and Content Marketing, Social Media, Lead Generation, Email Marketing and Automation, CRM implementation and Integration and more.

Interior Design. School Layout — Design Elements

To be able to draw the interior design school layout you need design elements for creating one in the right and smart software ConceptDraw DIAGRAM.
HelpDesk

How To Make MS Visio Wireless Network Diagram

ConceptDraw DIAGRAM allows you to easily create wireless network diagrams and then make an MS Visio file from your network diagram in a single click.
This vector stencils library contains 195 cloud computing icons.
Use it to design cloud computing infographic and diagrams with ConceptDraw PRO software.
"Cloud computing, also on-demand computing, is a kind of Internet-based computing that provides shared processing resources and data to computers and other devices on demand. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services), which can be rapidly provisioned and released with minimal management effort. Cloud computing and storage solutions provide users and enterprises with various capabilities to store and process their data in third-party data centers.
Cloud computing has become a highly demanded service or utility due to the advantages of high computing power, cheap cost of services, high performance, scalability, accessibility as well as availability." [Cloud computing. Wikipedia]
The vector stencils library "Cloud clipart" is included in the Cloud Computing Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Access point
Access point, access point,
Airport
Airport, airport,
Alert
Alert, Alert, bell,
Banknote
Banknote, banknote,
Banknote bundle
Banknote bundle, banknote bundle,
Banknote bundles
Banknote bundles, banknote bundles, banknote bundle,
Backup
Backup, backup,
Bar chart
Bar chart, bar chart icon,
Big data
Big data, big data,
Book (closed)
Book (closed), book,
Book (open)
Book (open), open book,
Books
Books, books,
Box, close
Box, close, box close,
Box, open
Box, open, box open,
Braces
Braces, braces,
Brackets
Brackets, brackets,
Bug
Bug, bug,
Building
Building, building,
Bus
Bus, bus,
Cable connection
Cable connection, cable connection,
Calculator
Calculator, calculator,
Calendar
Calendar, calendar,
Car
Car, car,
CD/DVD
CD/DVD, CD, DVD,
Check list
Check list, checklist, check list,
Check mark
Check mark, check mark,
Clock
Clock, clock,
Cloud
Cloud, cloud,
Cloud computing
Cloud computing, cloud computing, cloud,
Cloud database
Cloud database, cloud database, cloud,
Cloud hosting
Cloud hosting, cloud hosting, cloud,
Cloud storage
Cloud storage, cloud storage, cloud,
Code
Code, code,
Coffee cup
Coffee cup, coffee cup,
Coin
Coin, coin,
Coins stack
Coins stack, coins stack,
Coins stacks
Coins stacks, coins stacks,
Communication
Communication, communication,
Computer terminal
Computer terminal, computer terminal, ATM machine, info kiosk,
Console
Console, console,
CPU
CPU, CPU,
Credit card
Credit card, credit card,
Cubes
Cubes, cubes,
Dashboard
Dashboard, dashboard,
Database
Database, database,
Databases
Databases, databases,
Datacenter
Datacenter, datacenter,
Dialog box
Dialog box, dialog box,
Dialog boxes
Dialog boxes, dialog boxes,
Document
Document, document,
Documents
Documents, documents, document,
Dollar sign
Dollar sign, dollar sign,
Download
Download, download, cloud,
Earth
Earth, Earth, planet,
Email
Email, email,
Equal sign
Equal sign, equal sign,
Ethernet jack
Ethernet jack, ethernet jack,
Ethernet plug
Ethernet plug, ethernet plug,
Euro sign
Euro sign, euro sign,
Exclamation mark
Exclamation mark, exclamation mark,
Eye
Eye, eye,
Feed symbol
Feed symbol, feed symbol,
Feedback
Feedback, feedback,
File
File, file,
Files
Files, files,
Filter
Filter, filter, funnel,
Firewall
Firewall, firewall,
Flash drive
Flash drive, flash drive,
Folder
Folder, folder,
Folders
Folders, folders, folder,
Gamepad
Gamepad, gamepad,
Gauge
Gauge, gauge, speedometer,
Gear
Gear, gear,
Gears, 2
Gears, 2, gears,
Gears, 3
Gears, 3, gears,
Globe
Globe, globe,
Hacker
Hacker, hacker,
Hard drive
Hard drive, hard drive,
Heart
Heart, heart,
Heart rhythm
Heart rhythm, heart rhythm,
Home
Home, home,
Hosting
Hosting, hosting,
Hotel
Hotel, hotel,
House
House, house,
Image
Image, image, picture,
Info
Info, info,
IP phone
IP phone, IP phone,
Jet
Jet, Jet plane,
Key
Key, key,
Keyboard
Keyboard, keyboard,
Laptop
Laptop, laptop,
Lego
Lego, lego,
Letter
Letter, letter,
Light bulb
Light bulb, light bulb,
Lightning
Lightning, lightning,
Line chart
Line chart, line chart icon,
Linux penguin
Linux penguin, Linux penguin,
List
List, list,
Load balancer
Load balancer, load balancer,
Location mark
Location mark, location mark,
Lock, close
Lock, close, lock close,
Lock, open
Lock, open, lock open,
Lock and key
Lock and key, lock close, lock and key,
Log
Log, log,
Login
Login, login,
Logout
Logout, logout,
Magnifying glass
Magnifying glass, magnifying glass,
Mail
Mail, mail,
Map
Map, map,
Memory (RAM)
Memory (RAM), memory, RAM,
Microphone
Microphone, microphone,
Minus sign
Minus sign, minus sign,
Mobile phone
Mobile phone, mobile phone,
Monitor
Monitor, monitor,
Mouse
Mouse, mouse,
Movie
Movie, movie,
Music
Music, music,
Music player
Music player, music player,
Network
Network, network,
Network bus
Network bus, network bus,
Newspaper
Newspaper, newspaper,
NIC (Network interface controller)
NIC (Network interface controller), NIC, network interface controller,
Not found (Error 404)
Not found (Error 404), not found, error 404,
Notebook
Notebook, notebook,
Office printer
Office printer, office printer,
Operator
Operator, operator,
Page
Page, page,
Pages
Pages, pages,
PC
PC, pc, desktop computer,
Pencil
Pencil, pencil,
Photo
Photo, photo, picture,
Photo camera
Photo camera, photo camera,
Pie chart
Pie chart, pie chart icon,
Platform
Platform, platform,
Plus sign
Plus sign, plus sign,
Pound sign
Pound sign, pound sign,
Printer
Printer, printer,
Puzzle
Puzzle, puzzle,
Puzzles, 2x2
Puzzles, 2x2, puzzles,
Puzzles, 3x3
Puzzles, 3x3, puzzles,
Question sign
Question sign, question sign,
Rackmount server
Rackmount server, rackmount server,
Router
Router, router,
Safe
Safe, safe,
Satellite
Satellite, satellite,
Satellite antenna
Satellite antenna, satellite antenna,
Schedule
Schedule, schedule,
Sensor
Sensor, sensor,
Server
Server, server tower case,
Server rack
Server rack, server rack, rackmount server,
Shield
Shield, shield,
Ship
Ship, ship,
Shopping bag
Shopping bag, shopping bag,
Shopping basket
Shopping basket, shopping basket,
Shopping cart
Shopping cart, shopping cart,
Sign up
Sign up, sign up, pencil,
Smartphone
Smartphone, smartphone,
Social network
Social network, social network,
Software box
Software box, software box,
Sound
Sound, sound, dynamic,
Spider
Spider, spider,
Spreadsheet
Spreadsheet, spreadsheet,
SSD
SSD, SSD,
Star
Star, star,
Stars, 5
Stars, 5, stars, star,
Stethoscope
Stethoscope, stethoscope,
Stickman
Stickman, stickman,
Stickmen
Stickmen, stickmen, stickman,
Suitcase
Suitcase, suitcase,
Support
Support, support,
Switch
Switch, switch,
Syringe
Syringe, syringe,
Tablet computer
Tablet computer, tablet computer,
Tools
Tools, tools,
Train
Train, train,
Truck
Truck, truck,
Truck 2
Truck 2, truck,
TV
TV, tv,
Umbrella
Umbrella, umbrella,
Upload
Upload, upload, cloud,
User man
User man, user man,
User woman
User woman, user woman,
User profile
User profile, user profile, account, user man,
Video
Video, video,
Video camera
Video camera, video camera,
Video mail
Video mail, video mail, video,
Virtual disk
Virtual disk, virtual disk,
Virus
Virus, drawing shapes, computer virus,
Wallet
Wallet, wallet,
Web camera
Web camera, web camera,
Wifi antenna
Wifi antenna, wifi antenna,
Wireless
Wireless, wireless,
Wrench
Wrench, wrench,
X cross symbol
X cross symbol, X cross symbol,
Yen sign
Yen sign, yen sign,
"Mobile IPTV is a technology that enables users to transmit and receive multimedia traffic including television signal, video, audio, text and graphic services through IP-based the wired and wireless networks with support for Quality of Service/ QoE, security, mobility, and interactive functions. Through Mobile IPTV, users can enjoy IPTV services anywhere and even while on the move." [Mobile IPTV. Wikipedia]
This mobile web-based TV network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Mobile IP-based TV diagram
Mobile IP-based TV diagram, wireless router, satellite dish, radio waves, laptop computer, notebook, globe, Internet, fir-tree, tree, cellular phone, mobile phone, building, base station, antenna,