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HelpDesk

How to Create a BPMN Diagram Using ConceptDraw PRO

Creating a BPMN Diagram
Business Process Modeling Notation (BPMN) is a method of illustrating business processes in the form of a diagram. The most effective method of creating or analyzing a business process is to visually interpret the steps using a business process diagram, flowchart or workflow. This is known as business process modeling, and will be performed within a company by a team who have detailed knowledge of company process, and analysts with expertise in the modeling discipline. The objective is often to increase production or lower costs — by modeling the process initially using a flowchart, inefficiencies and problems can be spotted before committing to a decision or strategy. You can create BPMN diagrams using the ConceptDraw PRO diagramming tools. ConceptDraw have designed a solution that combines BPMN v2.0 methodology and graphical notification into one powerful package. The Business Process Diagrams solution from ConceptDraw Solution Park provides a comprehensive collection of vector
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The BPMN 2.0 (Business Process Model and Notation) diagram example "Trouble ticket system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
BPMN 2.0 diagram
BPMN 2.0 diagram, user, task, service, send, script, none, end, message, exclusive gateway,
Used Solutions
HelpDesk

How to Create a Business Process Diagram

Business Process Model and Notation
An overview of any business process includes the description of the steps needed to implement any business task. The best approach to business process designing and analyzing is to depict visually the steps of business process in a form of business process diagram. Designing a Business Process diagram includes many different and specific elements that can be managed using ConceptDraw PRO. The ability to create Business Process diagrams according to the BPMN 2.0 is provided by the Business Process Model and Notation solution.
HelpDesk

How To Make a PowerPoint Presentation of a Business Process Model Using ConceptDraw PRO

power-point-business-process-presentation
The most effective way of organizing and modeling a business process is to use a visual format. The visual approach to a business process modeling or analizing enables each point to be displayed clearly and compendiously. To reach the professional norms necessary for business process diagrams, it's better to use ConceptDraw Business Process Mapping solution. It delivers an extensive choice of process mapping tools to help quality management and help improve business workflows. The export facilities of ConceptDraw PRO help make short work of presenting the business process model by export business process diagrams to MS PowerPoint.
HelpDesk

How To Convert a Workflow Diagram to Adobe PDF Using ConceptDraw PRO

conceptdraw-workflow-diagram-export-to-pdf
ConceptDraw PRO allows you to easy exchange your different business diagrams, including workflow diagrams, between different computers with different operating systems and applications using it's export capabilities. You can get clear business process documentation in pdf format and easily communicate them with stakeholders.
HelpDesk

How to Add a Workflow Diagram to a PowerPoint Presentation Using ConceptDraw PRO

powerpoint-conceptdraw-workflow-diagram
Making workflow diagrams in PowerPoint can help to describe the process within your organization as well as making comprehensive analysis presentations for sales or management and also can be used in other presentations and business documentation.
HelpDesk

How To Convert a Business Process Diagram to Adobe PDF Using ConceptDraw PRO

conceptdraw-business-process-diagram-export-to-pdf
ConceptDraw PRO allows you to easy exchange your business process diagrams between different computers with different operating systems and applications using it's export capabilities. You can get clear business process documentation in pdf format and avoid any problems while communicating it with stakeholders.
HelpDesk

How to Add a Business Process Diagram to a MS Word Document Using ConceptDraw PRO

add-business-diagram-to-vord
ConceptDraw PRO allows you to easily create business process diagrams and then add them to a MS Word document.
HelpDesk

How to Create an AWS Architecture Diagram

Amazon Web Service architecture diagram
Displaying an Amazon Web Service (AWS) cloud actually requires large amounts of attention to detail. Every element of technology has to be addressed: software, middle ware, transaction processing, scaling, data storage; the complete list is staggering. Using the ConceptDraw AWS Architecture Diagrams solution makes much easier the work on documenting the Amazon Web Service architecture. The ConceptDraw AWS Architecture Diagrams solution includes icons, sample and templates for some Amazon Web Services products and resources, to be used when buiding architecture diagrams. The icons are simple so that user can easily incorporate them in his drawings. AWS Architecture Diagrams can be used in presentations, datasheets, or any other technical visualizations.

BPMN standard, Business Process Diagram, BPMN, Business Process Business Process Diagrams

BPMN standard, Business Process Diagram, BPMN, Business Process
The Business Process Diagram Solution extends ConceptDraw PRO v10 BPMN software with its RapidDraw interface, templates, samples, and libraries based on the BPMN 1.2 and BPMN 2.0 standards. This powerful solution permits you to visualize easily both simple and complex processes, as well as design business models. The Business Process Diagram solution allows one to quickly develop and document in detail any business processes at any stage of a project’s planning and implementation.
HelpDesk

How to Draw a Circle-Spoke Diagram Using ConceptDraw PRO

Target Market Diagram
Making circle-spoke diagram is a very useful technique if you want to explore cause and effect. A Circle-Spoke Diagram is a tool that is often used in marketing sphere. Circle-spoke diagram consists from a central circle surrounded in a round arrangement by related sub-circles. They are used to depict the features or components of a central item in a number of areas. Circle-spoke diagram are widely used in marketing and management documents as well as presentations. A Circle-Spoke Diagram is a very useful tool if you want to perform the Cause and Effect analysis. ConceptDraw PRO delivers the ability to make circle-spoke diagrams of various styles with its Circle-Spoke Diagrams solution.
HelpDesk

How to Create a Timeline Diagram in ConceptDraw PRO

How to Create a Project Timeline Diagram
A Timeline is a chart which displays a project plan schedule in chronological order. A Timeline is used in project management to depict project milestones and visualize project phases, and show project progress. The graphic form of a timeline makes it easy to understand critical project milestones, such as the progress of a project schedule. Timelines are particularly useful for project scheduling or project management when accompanied with a Gantt chart. It captures the main of what the project will accomplish and how it will be done. making a project timeline is one of the most important skills a project manager needs have. Making comprehensive, accurate timelines allows you getting every project off in the best way. ConceptDraw PRO allows you to draw a timeline charts using special library.
HelpDesk

How to Create a Fault Tree Analysis Diagram (FTD) in ConceptDraw PRO

Fault Tree Analysis diagram
Fault Tree Diagram are logic diagram that shows the state of an entire system in a relationship of the conditions of its elements. Fault Tree Diagram are used to analyze the probability of functional system failures and safety accidents. ConceptDraw PRO allows you to create professional Fault Tree Diagrams using the basic FTD symbols. An FTD visualize a model of the processes within a system that can lead to the unlikely event. A fault tree diagrams are created using standard logic symbols . The basic elements in a fault tree diagram are gates and events.

Business Process Modeling Software for Mac

Choreography model diagram BPMN 2.0 - Purchasing process choreography diagram
ConceptDraw PRO - business process modeling software for mac offers the Business Process Diagram Solution with powerful tools to help you easy represent the business processes and create the business process diagrams based on BPMN 1.2 and BPMN 2.0 standards that allows to create of both simple and complex (nested) models of processes.
There are 16 BPMN 1.2 and BPMN 2.0 stencil libraries containing 230 vector objects: Rapid Draw library, Connections library, Gateways and Artifacts libraries, Data library, Gateways library, Choreographies library, Conversations library, Activities libraries, Events libraries, Expanded Objects libraries, Swim lanes libraries.