Affinity diagram - Implementing continuous process improvement

"A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.
Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management)." [Continual improvement process. Wikipedia]
The affinity diagram example "Implementing continuous process improvement" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the solution "Seven Management and Planning Tools" from the Management area of ConceptDraw Solution Park.

Affinity diagram

Used Solutions

Management >

Seven Management and Planning Tools

PROBLEM ANALYSIS. Identify and Structure Factors

Identify and Structure Factors. Affinity diagram - Implementing continuous process improvement

Identify and Structure Factors. Use the Affinity Diagram to collect and structure factors that impact on a problem.
ConceptDraw Office suite is a software for identify and structure factors with affinity diagram. This is a grouping and structuring of factors that impact on a problem.

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Seven Management and Planning Tools

Seven Management and Planning Tools solution extends ConceptDraw PRO and ConceptDraw MINDMAP with features, templates, samples and libraries of vector stencils for drawing management mind maps and diagrams.

CORRECTIVE ACTIONS PLANNING. PERT Chart

The PERT Chart is constructed as part of the process in creating a schedule of corrective actions. The PERT Chart shows the logical connections and consequence of tasks to be performed. It displays the time period for problem solving and the implementation of all activities through the critical path.
ConceptDraw Office suite is a software for corrective actions planning.

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HelpDesk

How to Manage Problem Solving Using Seven Management and Planning Tools

Stage by stage gouide on using visual tools to move toward solving the problem.

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Activity Network (PERT) Chart

Activity Network and Project Evaluation and Review Technique, or PERT, charts are a way of documenting and analyzing the tasks in a project.
This diagram is constructed as part of the process in creating a schedule of corrective actions. The Activity Network Chart (PERT) shows the logical connections and consequence of tasks to be performed. It displays the time period for problem solving and the implementation of all activities through the critical path.

Decision Making

Decision Making - ConceptDraw Office suite provides visual tools that are given support on the stage of the decision making.
The Seven Management and Planning Tools is a set for such diagrams: Affinity Diagram, Relations Diagram, Prioritization Matrix, Root Cause Tree Diagram, Involvement Matrix, PERT Chart, Risk Diagram (PDPC).

Cause and Effect Analysis

Cause and Effect Analysis - The Seven Management and Planning Tools is a tool for Cause and Effect Analysis that allows users to analyze the root causes for factors that influenced the problem. This diagram is constructed separately for each highly prioritized factor. The Diagram is then used for further formulation of potential actions.

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Problem solving

Problem Solving - ConceptDraw Office suite is a software for the problem solving. The Seven Management and Planning Tools solution is a set of such tools for investigating complex problems.
These tools are exemplary at organizing research, parsing complex problems, providing a structure for the details, helping managers make decisions, and organizing effective communications in a visual manner that keeps everyone involved.

Root Cause Analysis

The Seven Management and Planning Tools is a tool for Root Cause Analysis Tree Diagram drawing. This diagram is for Root Cause Analysis.
Analyze the root causes for factors that influenced the problem. This diagram is constructed separately for each highly prioritized factor. The goal of this is to find the root causes for the factor and list possible corrective action.

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