An organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company. Rummler and Brache suggested a model for running a Process Improvement and Management project (PI&M), containing the following steps:
1. Identify the process to be improved (based on a critical business issue): The identification of key processes can be a formal or informal exercise. The management team might select processes by applying a set of criteria derived from strategic and tactical priorities, or process selection is based on obvious performance gaps. It is important is to select the process(es) which have the greatest impact on a competitive advantage or customer requirement.
2. Develop the objective(s) for the project based on the requirements of the process: The focus might be on quality improvement, productivity, cost, customer service or cycle time. The goal is however always the same; to get the key process under control.
3. Select the members of the cross-functional team: A horizontal (cross-functional) analysis is carried out by a team composed of representatives of all functions involved in the process. While a consultant or in-house staff person can do the job, the quality of the analysis and the commitment to change is far greater with a cross-functional team.
4. Document the current process by creating a flowchart or "organization map": Describe the process regarding the Organizational level, the Process level and the Job/Performer level according to Rummler. Develop a cross-functional process map for the process.
5. Identify "disconnects" in the process: “Disconnections” are everything that inhibit the efficiency and effectiveness of the process. The identification should be categorized into the three levels: The Organizational level, the Process level and the Job/Performer level.
6. Recommend changes (organizational, in the process or in its execution): Categorize and prioritize the main problems and possibilities, evaluate alternative solutions. Develop a cross-functional process map for the recommended process.
7. Establish process and sub-process measures: The process measures should reflect the objectives of the project.
8. Implement the improvements." [Business process improvement. Wikipedia]
The opportunity flow chart example "Replacing engine oil" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park. Read more
This sample shows the Workflow Diagram that clearly illustrates stages a BPM consists of and relations between all parts of business. The Workflow Diagrams are used to represent the transferring of data during the work process, to study and analysis the working processes, and to optimize a workflow. Read more
- Job Analysis Flow Chart
- Job Description Flow Chart Template
- Job Description Flow Chart
- Job Analysis Pross Flow Chart
- Draw Flow Chart Of Job Analysis Process And Discuss Its Various
- Basic Flowchart Symbols and Meaning | Process Flowchart | Types ...
- HR steps - Vector stencils library | Basic Flowchart Symbols and ...
- Job Analysis Diagram
- Described The Flow Chart Job Application
- Use the Best FlowChart Tool for the Job | HR workflow - Vector ...
- Basic Flowchart Symbols and Meaning | Process Flowchart | Best ...
- Grievance Software Work Flow Chart
- Job Analysis Vector Png
- Job Flow Diagram In Visio Example
- Job Evaluation Process Flowchart
- Job Analysis
- HR steps - Vector stencils library | Grievance Procedure Diagram
- Job Interview Png
- Use the Best FlowChart Tool for the Job
- Contoh Flowchart | HR Management Software | Business process ...
- ERD | Entity Relationship Diagrams, ERD Software for Mac and Win
- Flowchart | Basic Flowchart Symbols and Meaning
- Flowchart | Flowchart Design - Symbols, Shapes, Stencils and Icons
- Flowchart | Flow Chart Symbols
- Electrical | Electrical Drawing - Wiring and Circuits Schematics
- Flowchart | Common Flowchart Symbols
- Flowchart | Common Flowchart Symbols