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The Collaborative business process diagram depicts interactions between customer, travel agent and cab driver, which are defined as a sequence of activities, and represent the message exchange during a cab booking process.
"Business process modeling is used to communicate a wide variety of information to a wide variety of audiences. BPMN is designed to cover this wide range of usage and allows modeling of end-to-end business processes to allow the viewer of the Diagram to be able to easily differentiate between sections of a BPMN Diagram. There are three basic types of sub-models within an end-to-end BPMN model: Private (internal) business processes, Abstract (public) processes, and Collaboration (global) processes...
Collaboration (global) processes.
A collaboration process depicts the interactions between two or more business entities. These interactions are defined as a sequence of activities that represent the message exchange patterns between the entities involved. Collaboration processes may be contained within a Pool and the different participant business interactions are shown as Lanes within the Pool. In this situation, each Lane would represent two participants and a direction of travel between them. They may also be shown as two or more Abstract Processes interacting through Message Flow. These processes can be modeled separately or within a larger BPMN Diagram to show the Associations between the collaboration process activities and other entities. If the collaboration process is in the same Diagram as one of its corresponding private business process, then the activities that are common to both processes can be associated." [Business Process Model and Notation. Wikipedia]
The BPMN 2.0 (Business Process Model and Notation) collaboration diagram example "Cab booking public process" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
Collaboration BPMN 2.0 diagram
Collaboration BPMN 2.0 diagram, user, timer, task, service, none, end, message, loop, horizontal pool, pool,

Workflow Process Example

One of the most popular option helps to draw diagrams faster is pre-designed set of examples related to each kind of diagram. ConceptDraw PRO software extended with the Workflow Diagrams solution delivers a complete set of workflow process examples helps you to start making your own workflow faster.

How To Create a Workflow Diagram

A workflow diagram is less general notation than a process flow diagram. Workflow as a term can apply to organizational process which involves people, resources, documents, sort of data, for instance; whereas a process is general collection of steps occuring in any sort of activity. That is why process flow diagram can be used as workflow diagram to describe business process, data flow or department interactions.

The fastest way to create a workflow diagram is using pre-designed workflow template. ConceptDraw PRO with the Workflow Diagrams solution delivers rich set of workflow diagram templates you may start from.