While extensive technical knowledge is critical to ALCO’s success, company owner Walter Diechmann is quick to point out that the backbone of their work is supported by their ability to communicate clearly and concisely with clients.

Business projects that involve technology usually bring with them a host of complicated analysis, design, development, deployment and maintenance considerations. What seals the deal is ALCO’s ability to communicate.

“This is where ConceptDraw gives us a kind of secret weapon against our competition,” says Mr. Diechman, “Our use of ConceptDraw starts with client interaction from the initial analysis phase of a project. Keeping everyone engaged in the process and on the same page is particularly important during the project phases after initial planning is complete. ConceptDraw mind maps make it relatively easy for us to go back to any point in the process.”

“The business templates CS Odessa provides within ConceptDraw Office are an excellent way to create the documents that clients expect to see as part of the process,” Diechmann says.

“Add the ease in producing all of the notes and documents required in complex technical solutions, and you can see why ConceptDraw is one of our most heavily used tools.”

Along with templates inside applications, ConceptDraw Office provides users with the ability to create customized templates, such as a multi-page mind map template.