Total Quality Management


In Solutions from Quality Area we support quality and manufacturing managers with visualization tools for production quality control and improvement. The solutions from Quality Area extend ConceptDraw PRO v.9 software with Quality Diagrams.

Quality mind maps

This solution extends ConceptDraw MINDMAP software with Quality Management Mind Maps (Presentations, Meeting Agendas, Problem to be solved).

This mind map demonstrates how the well-known Total Quality Management (TQM) methodology can be presented in a mind map. Using mind mapping for quality management is a creative approach that allows one to structure all key quality points on the one page.

Total Quality Management

Example 1. Total Quality Management

Export to Outline

    • Customer orientation
      • external customers
      • internal customers
      • supplier management
    • Leadership
      • senior management commitment
      • facilitating managerial role
      • recognition of success
    • Empowerment
      • involvement in quality improvement
      • quality on the line
      • process ownership
    • Continuous improvement
      • problem solving approach
      • training and education
      • process management
    • Elimination of waste
      • error visibility
      • error prevention & TPM
      • zero defections
    • Quality measurement
      • cost of quality
      • SPC
      • benchmarking
      • measurement of customer satisfaction

The Benefits for ConceptDraw MINDMAP Brainstorming Software

  • ConceptDraw MINDMAP is effective for brainstorming, designing mind maps, idea generating, creative and lateral thinking, creativity and problem solving.
  • ConceptDraw MINDMAP is ideal for team and personal work in Business, Marketing and Project Management.
  • The libraries with large quantity of vector objects help to illustrate your mind maps and to make them bright, visual and comprehensible.
  • Use of View Navigator tool lets create presentations from a mind map: you can simply select the map parts you want to present, sequence your slides, and preview the presentation.
  • ConceptDraw MINDMAP provides wide capabilities of importing and exporting in various formats: Microsoft PowerPoint, Microsoft Word, MS Excel, Mindjet MindManager, image, HTML, PDF file.

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Process Flowchart

When trying to figure out the nature of the problems occurring within a project, there are many ways to develop such understanding. One of the most common ways to document processes for further improvement is to draw a process flowchart, which depicts the activities of the process arranged in sequential order — this is business process management. ConceptDraw PRO is business process mapping software with impressive range of productivity features for business process management and classic project management. This business process management software is helpful for many purposes from different payment processes, or manufacturing processes to chemical processes. Business process mapping flowcharts helps clarify the actual workflow of different people engaged in the same process. This samples were made with ConceptDraw PRO — business process mapping software for flowcharting and used as classic visio alternative because its briefly named "visio for mac" and for windows, this sort of software named the business process management tools. This flowchart diagram shows a process flow of project management. The diagram that is presented here depicts the project life cycle that is basic for the most of project management methods. Breaking a project into phases allows to track it in the proper manner. Through separation on phases, the total workflow of a project is divided into some foreseeable components, thus making it easier to follow the project status. A project life cycle commonly includes: initiation, definition, design, development and implementation phases. Distinguished method to show parallel and interdependent processes, as well as project life cycle relationships. A flowchart diagram is often used as visual guide to project. For instance, it used by marketing project management software for visualizing stages of marketing activities or as project management workflow tools. Created with ConceptDraw PRO — business process mapping software which is flowcharting visio alternative or shortly its visio for mac, this sort of software platform often named the business process management process flowcharts, flowchart symbols, process flow diagram, workflow diagram, flowchart maker
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6 sigma

This mind map shows how Six Sigma methodology be represented as a mind map. Six Sigma is a quality management methodology allows reducing the number of defects to 3.4 defects per million.6 sigma
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Value Stream & Process Flow Diagramming Software

Value Stream & Process Flow Diagramming Software is a very popular Lean Manufacturing tool that allows to see and visualize in details the company's processes and current state, the flow of material and information, and thus gives the possibility to analyze the efficiency of company's processes and then develop improved processes. Value stream maps are also a good way to define the steps that do not add value to the end product, in other words waste in a company's processes.Value Stream & Process Flow Diagramming Software
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