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"Banks offer many different channels to access their banking and other services:
(1) Automated Teller Machines.
(2) A branch is a retail location.
(3) Call center.
(4) Mail: most banks accept cheque deposits via mail and use mail to communicate to their customers, e.g. by sending out statements.
(5) Mobile banking is a method of using one's mobile phone to conduct banking transactions.
(6) Online banking is a term used for performing multiple transactions, payments etc. over the Internet.
(7) Relationship Managers, mostly for private banking or business banking, often visiting customers at their homes or businesses.
(8) Telephone banking is a service which allows its customers to conduct transactions over the telephone with automated attendant or when requested with telephone operator.
(9) Video banking is a term used for performing banking transactions or professional banking consultations via a remote video and audio connection. Video banking can be performed via purpose built banking transaction machines (similar to an Automated teller machine), or via a video conference enabled bank branch clarification.
(10) DSA is a Direct Selling Agent, who works for the bank based on a contract. Its main job is to increase the customer base for the bank." [Bank. Wikipedia]
The UML use case diagram example "Banking system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML use case diagram
UML use case diagram, use case, actor,
Used Solutions

entity-relationship diagram, ER-diagram, database ERD Entity-Relationship Diagram (ERD)

entity-relationship diagram, ER-diagram, database ERD
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data flow diagram, DFD templates Data Flow Diagrams (DFD)

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Data Flow Diagrams solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils for drawing the data flow diagrams (DFD).

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Cisco Network Diagrams solution extends ConceptDraw PRO software with samples, templates and libraries of vector stencils for drawing the Cisco computer network diagrams.

UML diagram, UML modeling Rapid UML

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interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

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network topology diagram software, network icons, network diagram template, networking icons available, how to draw a network diagram
Computer Network Diagrams solution extends ConceptDraw PRO software with samples, templates and libraries of vector stencils for drawing the computer network topology diagrams.

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Rapid UML solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils for quick drawing the UML diagrams using Rapid Draw technology.

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This solution extends ConceptDraw PROJECT and ConceptDraw MINDMAP software with the ability to import and export project data.

Active Directory, network topology, Active Directory Domain Active Directory Diagrams

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Active Directory Diagrams solution extends ConceptDraw PRO software with samples, templates and libraries of vector stencils for drawing the AD diagrams to visualize the detail structures of the Microsoft Windows networks.

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This solution extends all ConceptDraw Office 2.0 products providing every project participant with a track timeframe, workspace and role in a project with the help of Microreports, calendars, and to-do lists.

network layout, network floor plan, network visualization, network topologies, network topology mapper Network Layout Floor Plans

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Network Layout Floor Plan solution extends ConceptDraw PR software with samples, templates and libraries of vector stencils for drawing the computer network layout floor plans.

enterprise architecture diagram, business architecture Enterprise Architecture Diagrams

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Enterprise Architecture Diagrams solution extends ConceptDraw PRO software with templates, samples and library of vector stencils for drawing the diagrams of enterprise architecture models.

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Business Process Diagrams solution extends the ConceptDraw PRO BPM software with RapidDraw interface, templates, samples and numerous libraries based on the BPMN 1.2 and BPMN 2.0 standards, which give you the possibility to visualize equally easy simple and complex processes, to design business models, to quickly develop and document in details any business processes on the stages of project’s planning and implementation.

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