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Customer types matrix

This customer types matrix diagram distribute customers into four categories depending of two criteria: 1) desired degree of proximity between customers and suppliers, and 2) types of relations that expect customers.
One time customers have short-term relations with suppliers and characterized by distance in relations with them.
Loyal customers have long-term relations with suppliers and characterized by distance in relations with them.
Customers who exploit relationships have short-term relations with suppliers and characterized by proximity in relations with them.
Relationship seekers have long-term relations with suppliers and characterized by proximity in relations with them.
This customer types matrix diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Matrices solution from the Marketing area of ConceptDraw Solution Park. Read more
Customer types diagram
Customer types diagram, four-quadrant matrix,
Used Solutions
This Eisenhower decision matrix example was designed on the base of Wikimedia Commons file: MerrillCoveyMatrix.png. [commons.wikimedia.org/wiki/File:MerrillCoveyMatrix.png]
"Using the Eisenhower Decision Principle, tasks are evaluated using the criteria important / unimportant and urgent/not urgent, and then placed in according quadrants in an Eisenhower Matrix (also known as an "Eisenhower Box" or "Eisenhower Decision Matrix"). Tasks are then handled as follows:
Tasks in
1. Important / Urgent quadrant are done immediately and personally e.g. crises, deadlines, problems.
2. Important / Not Urgent quadrant get an end date and are done personally e.g. relationships, planning, recreation.
3. Unimportant / Urgent quadrant are delegated e.g. interruptions, meetings, activities.
4. Unimportant / Not Urgent quadrant are dropped e.g. time wasters, pleasant activities, trivia." [The Eisenhower Method. Time management. Wikipedia]
The matrix diagram sample "Eisenhower box" was created using the ConceptDraw PRO software extended with the Scrum solution from the Project Management area of ConceptDraw Solution Park. Read more
Matrix diagram
Matrix diagram, Eisenhower box,

Matrices

ConceptDraw PRO extended with Matrices Solution from the Marketing Area of ConceptDraw Solution Park is a powerful software for drawing various types of Marketing Matrices: Ansoff Matrix, BCG Matrix, Deployment Chart, Feature Comparison Chart, Competitive Strategies Matrix, Flow Process Chart, Porter's Value Chain Diagram, Positioning Map, and many others. Read more

SWOT analysis, TOWS analysis SWOT and TOWS Matrix Diagrams

SWOT analysis, TOWS analysis
SWOT and TOWS Matrix Diagrams solution extends ConceptDraw PRO and ConceptDraw MINDMAP software with features, templates, samples and libraries of vector stencils for drawing SWOT and TOWS analysis matrices and mind maps. Read more

SWOT Matrix Template

SWOT analysis is a structured planning method, which lets define the objective of the business, internal and external factors favorable or unfavorable for achieving this objective, represent Strengths, Weaknesses, Opportunities, and Threats on the SWOT Matrix. SWOT analysis can be conducted for an industry, company, product, place, or person. It lets to choose the best path for development of an organization, helps to avoid dangers, gives opportunity to establish relationship between the potential of an organization and the problems, lets to assess the values of profitability and compare them with performance of competitors, gives the possibility to expand and enhance the competitive advantages. SWOT and TOWS Matrix Diagrams solution included to ConceptDraw Solution Park contains wide variety of SWOT and TOWS matrix diagrams examples and samples, and also specially developed templates. Each SWOT template have great value in easy and quick drawing of SWOT matrices and diagrams in ConceptDraw PRO diagramming and vector drawing software for Mac OSX and Windows. Read more