This customer types matrix diagram distribute customers into four categories depending of two criteria: 1) desired degree of proximity between customers and suppliers, and 2) types of relations that expect customers.

One time customers have short-term relations with suppliers and characterized by distance in relations with them.

Loyal customers have long-term relations with suppliers and characterized by distance in relations with them.

Customers who exploit relationships have short-term relations with suppliers and characterized by proximity in relations with them.

Relationship seekers have long-term relations with suppliers and characterized by proximity in relations with them.

This customer types matrix diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Matrices solution from the Marketing area of ConceptDraw Solution Park.

One time customers have short-term relations with suppliers and characterized by distance in relations with them.

Loyal customers have long-term relations with suppliers and characterized by distance in relations with them.

Customers who exploit relationships have short-term relations with suppliers and characterized by proximity in relations with them.

Relationship seekers have long-term relations with suppliers and characterized by proximity in relations with them.

This customer types matrix diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Matrices solution from the Marketing area of ConceptDraw Solution Park.

This Eisenhower decision matrix example was designed on the base of Wikimedia Commons file: MerrillCoveyMatrix.png. [commons.wikimedia.org/ wiki/ File:MerrillCoveyMatrix.png]

"Using the Eisenhower Decision Principle, tasks are evaluated using the criteria important / unimportant and urgent/ not urgent, and then placed in according quadrants in an Eisenhower Matrix (also known as an "Eisenhower Box" or "Eisenhower Decision Matrix"). Tasks are then handled as follows:

Tasks in

1. Important / Urgent quadrant are done immediately and personally e.g. crises, deadlines, problems.

2. Important / Not Urgent quadrant get an end date and are done personally e.g. relationships, planning, recreation.

3. Unimportant / Urgent quadrant are delegated e.g. interruptions, meetings, activities.

4. Unimportant / Not Urgent quadrant are dropped e.g. time wasters, pleasant activities, trivia." [The Eisenhower Method. Time management. Wikipedia]

The matrix diagram sample "Eisenhower box" was created using the ConceptDraw PRO software extended with the Scrum solution from the Project Management area of ConceptDraw Solution Park.

"Using the Eisenhower Decision Principle, tasks are evaluated using the criteria important / unimportant and urgent/ not urgent, and then placed in according quadrants in an Eisenhower Matrix (also known as an "Eisenhower Box" or "Eisenhower Decision Matrix"). Tasks are then handled as follows:

Tasks in

1. Important / Urgent quadrant are done immediately and personally e.g. crises, deadlines, problems.

2. Important / Not Urgent quadrant get an end date and are done personally e.g. relationships, planning, recreation.

3. Unimportant / Urgent quadrant are delegated e.g. interruptions, meetings, activities.

4. Unimportant / Not Urgent quadrant are dropped e.g. time wasters, pleasant activities, trivia." [The Eisenhower Method. Time management. Wikipedia]

The matrix diagram sample "Eisenhower box" was created using the ConceptDraw PRO software extended with the Scrum solution from the Project Management area of ConceptDraw Solution Park.

## Matrices

ConceptDraw DIAGRAM extended with Matrices Solution from the Marketing Area of ConceptDraw Solution Park is a powerful software for drawing various types of Marketing Matrices: Ansoff Matrix, BCG Matrix, Deployment Chart, Feature Comparison Chart, Competitive Strategies Matrix, Flow Process Chart, Porter's Value Chain Diagram, Positioning Map, and many others.## SWOT and TOWS Matrix Diagrams

SWOT and TOWS Matrix Diagrams solution extends ConceptDraw DIAGRAM and ConceptDraw MINDMAP software with features, templates, samples and libraries of vector stencils for drawing SWOT and TOWS analysis matrices and mind maps.

## SWOT Matrix Template

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