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HelpDesk

How to Open MS Visio® 2003-2010 Files on Mac®

The ConceptDraw DIAGRAMv12 has solved the problem for those who need to share MS Visio documents between users of different operating systems. ConceptDraw Converter is a free web service, that is available to anyone who has a requirement to open MSVisio 2003-2010 (VSD) documents in ConceptDraw DIAGRAM. This service was created for macOS users, who need to open visual documents saved in MSVisio 2003-2010 (VSD) file format. If you have heard from many people that they frequently faced difficulties with sharing their MS Visio documents between Windows and macOS users, be sure that there were no ConceptDraw DIAGRAM users among them.

Data Flow Diagram Process

This example is created using ConceptDraw DIAGRAM enhanced with solution Data Flow Diagrams. It shows the process of account receivable.
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The UML activity diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML activity diagram
UML activity diagram, initial, final, decision, merge, action,

Business Process Workflow Diagram

Business Process Workflow Diagram is a professional visual tool that is widely applied for business development, business analysis, business process optimization and documenting business processes. Business Process Workflow Diagram lets depict in details the steps of business processes and flow of tasks between them, the execution of business processes, transfer of data and documents.
The workflows on the Business Process Workflow Diagram are represented using the set of common symbols which let easy illustrate business processes and process flows, depict the start, all major steps and end of the process, what data are used by the process, how the data flow through the business areas within scope of our project, how the tasks are executed and by who, and how workers interact with each other.
How to Draw Business Process Diagrams
How to Draw Business Process Diagrams

Material Requisition Flowchart. Flowchart Examples

Create your own material requisition flow charts using the ConceptDraw DIAGRAM diagramming and vector drawing software extended with the Flowcharts solution from the Diagrams area of ConceptDraw Solution Park.
The flowchart example shows the material requisition business process.

Approval Process and Segregation of Responsibilities Accounting Flowchart Example

How to build segregation of duties using drawing tools from Accounting Flowcharts Solution for ConceptDraw DIAGRAM software.

How to Create Flowcharts for an Accounting Information System

Accounting information is a system of processes to represent financial and accounting data that is used by decision makers. To represent accounting processes there are special symbols which are used to create accounting flowcharts.
Flowcharts help users of Accounting Information System to understand the step sequences of accounting processes. Use ConceptDraw DIAGRAM with Accounting Flowcharts solution to document and communicate visually how accounting processes work, and how each operation is done.

business process flow diagram, business process optimization, business process workflow diagram Business Process Workflow Diagrams

business process flow diagram, business process optimization, business process workflow diagram
The Business Process Workflow Diagrams solution enhances the ConceptDraw DIAGRAM functionality with predesigned examples, samples and a numerous collection of predesigned vector objects of workflow chart elements, icons, arrows, connectors, and varied wor

Accounts Payable Flowchart

Accounts Payable Flowchart - There is nothing easier than do it in ConceptDraw DIAGRAM. ConceptDraw DIAGRAM diagramming and vector drawing software provides the Accounting Flowcharts Solution from the Finance and Accounting Area of ConceptDraw Solution Park.
The Accounting Flowcharts Solution contains templates, samples and library of ready-to-use predesigned vector objects that will help you create: accounts payable flowchart, accounts payable process flow chart, accounting flowchart of any complexity quick and easy.