Products Solutions Samples Buy
✕
This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.
The vector stencils library "Travel and tourism pictograms" contains 20 travelling and journey symbols.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
Globe
Globe, globe, earth, world,
Wind rose
Wind rose, wind rose, compass,
Direction
Direction, direction,
Sign
Sign, sign, direction,
Milestone
Milestone, milestone,
Flag
Flag, flag,
Campground
Campground, campground, camping,
Tent
Tent, tent,
RV
RV, recreational vehicle, RV,
Restaurant
Restaurant, food, plate, fork, knife, dinner, restaurant,
Restrooms
Restrooms, restrooms, WC,
Passport
Passport, passport,
Plane
Plane, plane, flight,
Ticket
Ticket, ticket, air ticket, plane,
Briefcase
Briefcase, briefcase,
Case
Case, case,
Luggage
Luggage, luggage, things,
Mountains
Mountains, mountains, landscape,
Palm
Palm, palm,
Hotel
Hotel, hotel, transit,
Used Solutions
The vector stencils library "Travel and tourism pictograms" contains 20 travelling and journey symbols.
Use it to draw your tour and trip infograms. The example "Travel and tourism pictograms - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Pictorial infographics solution from the area "What is infographics" in ConceptDraw Solution Park.
Globe
Globe, globe, earth, world,
Wind rose
Wind rose, wind rose, compass,
Direction
Direction, direction,
Sign
Sign, sign, direction,
Milestone
Milestone, milestone,
Flag
Flag, flag,
Campground
Campground, campground, camping,
Tent
Tent, tent,
RV
RV, recreational vehicle, RV,
Restaurant
Restaurant, food, plate, fork, knife, dinner, restaurant,
Restrooms
Restrooms, restrooms, WC,
Passport
Passport, passport,
Plane
Plane, plane, flight,
Ticket
Ticket, ticket, air ticket, plane,
Briefcase
Briefcase, briefcase,
Case
Case, case,
Luggage
Luggage, luggage, things,
Mountains
Mountains, mountains, landscape,
Palm
Palm, palm,
Hotel
Hotel, hotel, transit,
Used Solutions

Business Process Management

Internal (private) business process diagram BPMN 2.0 - Trouble ticket system
ConceptDraw RapidDraw technology is a simple point-and-click design that helps create professional, presentation-ready business process diagrams quickly and efficiently.
The vector stencils library "Project management" contains 30 project management icons.
Use it to design your business and finance illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Project management" is included in the Business and Finance solution from the Illustration area of ConceptDraw Solution Park.
Start project
Start project, start project,
Project plan
Project plan, project plan,
Project scheme
Project scheme, project scheme,
To do list
To do list, to do list,
Checklist
Checklist, checklist,
Project strategy
Project strategy, project strategy,
Timetable
Timetable, timetable,
Project time
Project time, project time,
Project fulfillment
Project fulfillment, project fulfillment,
Project Gantt chart
Project Gantt chart, project gantt chart,
Project completed
Project completed, project completed,
Project report
Project report, project report,
Project management
Project management, project management,
Project descriptions
Project descriptions, project descriptions,
Communications
Communications, communications,
Project team
Project team, project team,
Project director
Project director, project director,
Project manager
Project manager, project manager,
Assignment of works
Assignment of works, assignment of works,
Project analyst
Project analyst, project analyst,
Project benefits
Project benefits, project benefits,
Failure to draw on the funds
Failure to draw on the funds, failure to draw on the funds,
Cost overrun
Cost overrun, cost overrun,
Cost
Cost, cost,
Project expenses
Project expenses, project expenses,
Portfolio
Portfolio, portfolio,
Ticket
Ticket, ticket,
Project task
Project task, project task,
Financial resources
Financial resources, financial resources,
Material resources
Material resources, material resources,
Used Solutions
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The BPMN 2.0 (Business Process Model and Notation) diagram example "Trouble ticket system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
BPMN 2.0 diagram
BPMN 2.0 diagram, user, task, service, send, script, none, end, message, exclusive gateway,
Used Solutions
"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML sequence diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML sequence diagram
UML sequence diagram, lifeline, actor, lifeline, execution occurrence,
Used Solutions
The vector stencils library "App icons" contains 24 icons of iOS 8 / iPhone 6 software applications.
Use it to design iOS 8 apps GUI prototypes and iPhone 6 software applications user interface sketches and mockups.
The icons example "App icons - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the iPhone User Interface solution from the Software Development area of ConceptDraw Solution Park.
Messages
Messages, Messages icon,
Calendar
Calendar, Calendar icon,
Photos
Photos, Photos icon,
Camera
Camera, Camera icon,
Weather
Weather, Weather icon,
Clock
Clock, Clock icon,
Maps
Maps, Maps icon,
Videos
Videos, Videos icon,
Notes
Notes, Notes icon,
Reminders
Reminders, Reminders icon,
Stocks
Stocks, Stocks icon,
Game Center
Game Center, Game Center icon,
Newsstand
Newsstand, Newsstand icon,
iTunes Store
iTunes Store, iTunes Store icon,
App Store
App Store, App Store icon,
iBooks
iBooks, iBooks icon,
Health
Health, Health icon,
Passbook
Passbook, Passbook icon,
Passbook (iOS 7)
Passbook (iOS 7), Passbook icon,
Settings
Settings, Settings icon,
Phone
Phone, Phone icon,
Mail
Mail, Mail icon,
Music
Music, Music icon,
Safari
Safari, Safari icon,
Used Solutions