This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.
The vector stencils library "IVR phones" contains 24 interactive voice response (IVR) telephone icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR phones" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Desktop phone
Desktop phone, desktop phone,
Dictaphone
Dictaphone, dictaphone, voicemail,
End call
End call, end call,
Fax
Fax, fax,
Incoming call
Incoming call, incoming call,
IP phone
IP phone, IP phone,
Message
Message, message,
Microphone
Microphone, microphone,
Outgoing call
Outgoing call, outgoing call,
Phone
Phone, phone,
Phone bug
Phone bug, phone bug,
Phone call
Phone call, phone call,
Phone help
Phone help, phone help,
Phone keypad
Phone keypad, phone keypad,
Phone message
Phone message, phone message,
Phone ringing
Phone ringing, phone ringing,
Reject call
Reject call, reject call,
Rotary dial phone
Rotary dial phone, rotary dial phone,
Telephone
Telephone, telephone,
Telephone ringing
Telephone ringing, telephone ringing,
Turn off microphone
Turn off microphone, turn off microphone,
Turn off phone
Turn off phone, turn off phone,
Volume control
Volume control, volume control,
24/7
24/7, 24/7,
This IVR diagram sample illustrates how ENUM works by giving an example: Subscriber A sets out to call Subscriber B:
1. The User Agent of an ENUM-enabled subscriber terminal device, or a PBX, or a Gateway, translates the request for the number +34 98 765 4321 in accordance with the rule described in RFC 3761 into the ENUM domain 1.2.3.4.5.6.7.8.9.4.3.e164.arpa.
2. A request is sent to the Domain Name System (DNS) asking it to look up the ENUM domain 1.2.3.4.5.6.7.8.9.4.3.e164.arpa.
3. The query returns a result in the form of so called Naming Authority Pointer Resource NAPTR records, as per RFC 3403. In the example above, the response is an address that can be reached in the Internet using the VoIP protocol, SIP per RFC 3261.
4. The terminal application now sets up a communication link, and the call is routed via the Internet.
This IVR diagram sample was designed on the base of the Wikimedia Commons file: Ejemplo ENUM.jpg. [commons.wikimedia.org/ wiki/ File:Ejemplo_ ENUM.jpg]
"Being able to dial telephone numbers the way customers have come to expect is considered crucial for the convergence of classic telephone service (PSTN) and Internet telephony (Voice over IP, VoIP), and for the development of new IP multimedia services. The problem of a single universal personal identifier for multiple communication services can be solved with different approaches. One simple approach is the Electronic Number Mapping System (ENUM), developed by the IETF, using existing E.164 telephone numbers, protocols and infrastructure to indirectly access different services available under a single personal identifier. ENUM also permits connecting the IP world to the telephone system in a seamless manner." [Telephone number mapping. Wikipedia]
The IVR diagram example "Example ENUM" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, phone ringing, info, database, customer male, cloud, 5 rackmount servers,
The vector stencils library "IVR mobile" contains 36 interactive voice response (IVR) mobile and telecommunication icons. Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Android
Android, Android,
Apple
Apple, Apple,
Battery
Battery, battery,
Battery charge
Battery charge, battery charge,
Battery charging
Battery charging, battery charging,
Battery discharged
Battery discharged, battery discharged,
Big screen mobile
Big screen mobile, big screen mobile,
BlackBerry
BlackBerry, BlackBerry,
Cell phone ringing
Cell phone ringing, cell phone ringing,
Ebook reader
Ebook reader, Ebook reader,
Home satellite internet
Home satellite internet, home satellite internet,
iPad
iPad, iPad,
iPhone
iPhone, iPhone,
Mobile data exchange
Mobile data exchange, mobile data exchange,
Mobile data monitoring
Mobile data monitoring, mobile data monitoring,
Mobile call
Mobile call, mobile call,
Mobile charger
Mobile charger, mobile charger,
Mobile contacts
Mobile contacts, mobile contacts,
Mobile email
Mobile email, mobile email,
Mobile Internet
Mobile Internet, mobile internet,
Mobile payment
Mobile payment, mobile payment,
Mobile phone
Mobile phone, mobile phone,
Mobile provider
Mobile provider, mobile provider,
Mobile tower
Mobile tower, mobile tower,
No signal
No signal, no signal,
Power
Power, power,
Satellite phone
Satellite phone, satellite phone,
SIM card
SIM card, SIM card,
Smartphone
Smartphone, smartphone,
Smartphone in WLAN
Smartphone in WLAN, smartphone in WLAN,
SMS
SMS, SMS,
Strong signal
Strong signal, strong signal,
Tablet
Tablet, tablet,
Touchscreen phone
Touchscreen phone, touchscreen phone,
Weak signal
Weak signal, weak signal,
Windows
Windows, Windows,
The vector stencils library "IVR phones" contains 24 interactive voice response (IVR) telephone icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR phones" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Desktop phone
Desktop phone, desktop phone,
Dictaphone
Dictaphone, dictaphone, voicemail,
End call
End call, end call,
Fax
Fax, fax,
Incoming call
Incoming call, incoming call,
IP phone
IP phone, IP phone,
Message
Message, message,
Microphone
Microphone, microphone,
Outgoing call
Outgoing call, outgoing call,
Phone
Phone, phone,
Phone bug
Phone bug, phone bug,
Phone call
Phone call, phone call,
Phone help
Phone help, phone help,
Phone keypad
Phone keypad, phone keypad,
Phone message
Phone message, phone message,
Phone ringing
Phone ringing, phone ringing,
Reject call
Reject call, reject call,
Rotary dial phone
Rotary dial phone, rotary dial phone,
Telephone
Telephone, telephone,
Telephone ringing
Telephone ringing, telephone ringing,
Turn off microphone
Turn off microphone, turn off microphone,
Turn off phone
Turn off phone, turn off phone,
Volume control
Volume control, volume control,
24/7
24/7, 24/7,
This interactive voice response (IVR) diagram sample illustrates how ENUM call forwarding can be achieved. It was designed on the base of the Wikimedia Commons file: Call Forwarding with ENUM.jpg. [commons.wikimedia.org/ wiki/ File:Call_ Forwarding_ with_ ENUM.jpg]
"Telephone number mapping is a system of unifying the international telephone number system of the public switched telephone network with the Internet addressing and identification name spaces. Internationally, telephone numbers are systematically organized by the E.164 standard, while the Internet uses the Domain Name System (DNS) for linking domain names to IP addresses and other resource information. Telephone number mapping systems provide facilities to determine applicable Internet communications servers responsible for servicing a given telephone number using DNS queries.
The most prominent facility for telephone number mapping is the E.164 Number Mapping (ENUM) standard. It uses special DNS record types to translate a telephone number into a Uniform Resource Identifier (URI) or IP address that can be used in Internet communications." [Telephone number mapping. Wikipedia]
The IVR diagram example "Call Forwarding with ENUM" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web, telephone ringing, smartphone, database, customer female, PC, Arc text, 5 rackmount servers,
The vector stencils library "IVR mobile" contains 36 interactive voice response (IVR) mobile and telecommunication icons. Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Android
Android, Android,
Apple
Apple, Apple,
Battery
Battery, battery,
Battery charge
Battery charge, battery charge,
Battery charging
Battery charging, battery charging,
Battery discharged
Battery discharged, battery discharged,
Big screen mobile
Big screen mobile, big screen mobile,
BlackBerry
BlackBerry, BlackBerry,
Cell phone ringing
Cell phone ringing, cell phone ringing,
Ebook reader
Ebook reader, Ebook reader,
Home satellite internet
Home satellite internet, home satellite internet,
iPad
iPad, iPad,
iPhone
iPhone, iPhone,
Mobile data exchange
Mobile data exchange, mobile data exchange,
Mobile data monitoring
Mobile data monitoring, mobile data monitoring,
Mobile call
Mobile call, mobile call,
Mobile charger
Mobile charger, mobile charger,
Mobile contacts
Mobile contacts, mobile contacts,
Mobile email
Mobile email, mobile email,
Mobile Internet
Mobile Internet, mobile internet,
Mobile payment
Mobile payment, mobile payment,
Mobile phone
Mobile phone, mobile phone,
Mobile provider
Mobile provider, mobile provider,
Mobile tower
Mobile tower, mobile tower,
No signal
No signal, no signal,
Power
Power, power,
Satellite phone
Satellite phone, satellite phone,
SIM card
SIM card, SIM card,
Smartphone
Smartphone, smartphone,
Smartphone in WLAN
Smartphone in WLAN, smartphone in WLAN,
SMS
SMS, SMS,
Strong signal
Strong signal, strong signal,
Tablet
Tablet, tablet,
Touchscreen phone
Touchscreen phone, touchscreen phone,
Weak signal
Weak signal, weak signal,
Windows
Windows, Windows,
The vector stencils library "IVR phones" contains 24 interactive voice response (IVR) telephone icons. Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
"Telephony is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties." [Telephony. Wikipedia]
The IVR diagram symbols example "Design elements - IVR phones" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Interactive voice response icons
Interactive voice response icons, volume control, turn off phone, turn off microphone, telephone ringing, telephone, rotary dial phone, reject call, phone ringing, phone message, phone keypad, phone help, phone call, phone bug, phone, outgoing call, microphone, message, incoming call, fax, end call, dictaphone, desktop phone, IP phone, 24/7,