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How to Create an Interactive Voice Response (IVR) Diagram

Interactive Voice Response (IVR) System is a telecommunication technology that enables a computer to automatically process voice and touch phone signals. IVR systems allows users to interact through a computer with various service systems, available by telephone. The objective of IVR system is to reduce customer service costs by delivering self service to customers and guiding them to the information that they look for. Interactive Voice Response (IVR) Diagram is used to create and conduct the Interactive Voice Response systems for call-centers and voice mail services. IVR diagrams intended to visualize the logical and physical structure of Interactive voice response systems. ConceptDraw solution for Interactive Voice Response (IVR) Diagrams allow you create and communicate the Interactive Voice Response diagram of any complexity.

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

Cisco Multimedia, Voice, Phone. Cisco icons, shapes, stencils and symbols

The ConceptDraw vector stencils library Cisco Multimedia, Voice, Phone contains equipment symbols for drawing the computer network diagrams.

IVR Network Diagram

Interactive Voice Response (IVR) Network Diagram


ConceptDraw DIAGRAM is a powerful diagramming and vector drawing software. Now, supplied with Interactive Voice Response Diagrams solution from the Computer and Networks area, ConceptDraw DIAGRAM became ideal for construction the IVR diagrams.

Network Configuration

ConceptDraw DIAGRAM extended with Computer & Network solution allows quickly create professional network configuration diagrams using design objects libraries, templates and stencils, and then convert the document to PDF, PowerPoint presentation, web-page and many other popular formats.
This infographic sample visualizes the Conventional and wireless ad hoc network. It was designed on the base of the Wikimedia Commons file: Běžná bezdrátová síť a ad hoc síť.png.
[ wiki/ File:B%C4%9B%C5%BEn%C3%A1_ bezdr%C3%A1tov%C3%A1_ s%C3%AD%C5%A5_ a_ ad_ hoc_ s%C3%AD%C5%A5.png]
This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license. [ licenses/ by-sa/ 4.0/ deed.en]
"A wireless ad hoc network (WANET) is a decentralized type of wireless network. The network is ad hoc because it does not rely on a pre existing infrastructure, such as routers in wired networks or access points in managed (infrastructure) wireless networks. Instead, each node participates in routing by forwarding data for other nodes, so the determination of which nodes forward data is made dynamically on the basis of network connectivity. In addition to the classic routing, ad hoc networks can use flooding for forwarding data.
Wireless mobile ad hoc networks are self-configuring, dynamic networks in which nodes are free to move. Wireless networks lack the complexities of infrastructure setup and administration, enabling devices to create and join networks "on the fly" – anywhere, anytime." [Wireless ad hoc network. Wikipedia]
The infographic example "Conventional and wireless ad hoc network" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computers and Communications solution from the Illustration area of ConceptDraw Solution Park.
Network infographic
Network infographic, walkie talkie, printer, communication tower, signal tower, wifi antenna, active pc, select computer,

Active Directory, network topology, Active Directory Domain Active Directory Diagrams

Active Directory, network topology, Active Directory Domain
Active Directory Diagrams solution significantly extends the capabilities of ConceptDraw DIAGRAM software with special Active Directory samples, convenient template and libraries of Active Directory vector stencils, common icons of sites and services, icons of LDPA elements, which were developed to help you in planning and modelling network structures and network topologies, in designing excellently looking Active Directory diagrams, Active Directory Structure diagrams, and Active Directory Services diagram, which are perfect way to visualize detailed structures of Microsoft Windows networks, Active Directory Domain topology, Active Directory Site topology, Organizational Units (OU), and Exchange Server organization.
The vector stencils library "Telecommunication networks" contains 32 clipart images of telecommunication network devices and equipment for drawing telecom network diagrams.
"A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals.
The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal.
Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space." [Telecommunications network. Wikipedia]
The clip art example "Telecommunication networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Internet, Internet, cloud,
Globe, globe, Internet,
Base station
Base station, base station,
Satellite dish
Satellite dish, satellite dish,
Satellite dish
Satellite dish, satellite dish,
Communications satellite
Communications satellite, satellite,
Wireless cell tower
Wireless cell tower,
Radio waves
Radio waves, radio waves,
Radio waves
Radio waves, radio waves,
Cellular phone
Cellular phone, cellular phone, mobile phone,
Server, server,
Laptop computer
Laptop computer, laptop computer, notebook,
Desktop computer
Desktop computer, PC,
Car, car,
Satellite truck
Satellite truck, in-vehicle station,
House, house,
House, house,
Office building
Office building, office building,
Mountain, mountain,
Tree, tree,
Tree, fir-tree, tree,
User, man, user,
Call-center, call-center, call operator, woman,
Multi-storey, building,
Antenna, antenna,
Router, router,
IP phone
IP phone, IP phone,
Fax, fax,
Network cell
Network cell, network cell, cell, honeycomb,
IP Camera
IP Camera, camera,
Wireless router
Wireless router, wireless router,
Networking device
Networking device, device,