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The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
Used Solutions
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
Used Solutions
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
Used Solutions
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
Used Solutions
The vector stencils library "Interactive voice response (IVR)" contains 32 symbols of devices and equipment for drawing interactive voice response (IVR) system network diagrams. Use these icons to develop, operate and maintain the IVR systems for inbound and outbound call centers and voice mail systems.
"Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. ...
DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad.
Two main varieties of speech recognition are used in IVR: that based upon predefined grammars (used in "directed" dialogues), and that based on statistically trained language models (used in "natural language" dialogues). ...
Other technologies include using Text-To-Speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. ...
An IVR can be deployed in several ways:
(1) Equipment installed on the customer premises.
(2) Equipment installed in the PSTN (Public Switched Telephone Network).
(3) Application service provider (ASP) / Hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
Interactive voice response can be used to front-end a call center operation by identifying the needs of the caller." [Interactive voice response. Wikipedia]
The clip art example "Interactive voice response (IVR) - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Cell Phone
Cell Phone, cell phone,
Interactive Cell Phone
Interactive Cell Phone, interactive cell phone,
Computer
Computer, computer,
Data Warehouse
Data Warehouse, data warehouse,
Interactive Mail
Interactive Mail, interactive mail,
Credit Card
Credit Card, credit card,
Phone
Phone, phone,
Fax
Fax, fax,
Office
Office, office,
Data transfer
Data transfer, data transfer,
Interactive Voice Mail
Interactive Voice Mail, Interactive Voice Mail,
Interactive Call
Interactive Call, interactive call,
Interactive Payment
Interactive Payment, interactive payment,
Mobile Operator
Mobile Operator, mobile operator,
Caller
Caller, caller,
Main menu block
Main menu block, main menu, block,
Menu block with 1 button
Menu block with 1 button, menu block, button,
Menu block with 2 buttons
Menu block with 2 buttons, menu block, button,
Menu block with 3 buttons
Menu block with 3 buttons, menu block, button,
Menu block
Menu block, menu block,
Button "1"
Button
Button "2"
Button
Button "3"
Button
Button "4"
Button
Button "5"
Button
Button "6"
Button
Button "7"
Button
Button "8"
Button
Button "9"
Button
Button "0"
Button
Button "*"
Button
Button "#"
Button
Used Solutions
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
Used Solutions
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
Used Solutions
The vector stencils library "Interactive voice response (IVR)" contains 32 symbols of IVR devices and equipment: interactive cell phone, computer, data warehouse, interactive voice mail, credit card, phone, fax, caller, office, data transfer, interactive call, interactive payment, mobile operator, main menu blocks, buttons.
Create your IVR system diagrams using the ConceptDraw PRO diagramming and vector drawing software with the icons library "Interactive voice response (IVR)".
The design elements library "Interactive voice response (IVR)" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram symbols
IVR diagram symbols, phone, office, mobile operator, menu block, button, menu block, main menu, block, interactive payment, interactive mail, interactive cell phone, interactive call, fax, data warehouse, data transfer, credit card, computer, cell phone, caller, button, Interactive Voice Mail,
Used Solutions
"In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant or AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/ receptionist). Many AAs will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones, VoIP virtual phones, other AAs/ IVRs, or other locations using traditional land-line phones." [Automated attendant. Wikipedia]
The IVR time auto-attendant diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR flow diagram
IVR flow diagram, menu block, button, main menu, block,
Used Solutions
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR services diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR services diagram
IVR services diagram, office, mobile operator, menu block, button, interactive payment, interactive cell phone, data transfer, cell phone, caller, Interactive Voice Mail,
Used Solutions

Design Element: IVR for Network Diagrams

Network Diagramming Tools, Design Elements - Design Elements - IVR (Win Mac)
ConceptDraw PRO is perfect for software designers and software developers who need to draw IVR Network Diagrams.

IVR Network Diagram

IVR network diagram - Computer and Networks solution
Interactive Voice Response (IVR) Network Diagram