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"A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email. There are also in-house help desks designed to provide assistance to employees." [Help desk. Wikipedia]
The UML sequence diagram example "Help desk" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML sequence diagram
UML sequence diagram, lifeline,
Used Solutions
"A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email. There are also in-house help desks designed to provide assistance to employees." [Help desk. Wikipedia]
The UML sequence diagram example "Help desk" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML sequence diagram
UML sequence diagram, lifeline,
Used Solutions

UML diagram, UML modeling Rapid UML

UML diagram, UML modeling
Rapid UML solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils for quick drawing the UML diagrams using Rapid Draw technology.
HelpDesk

How to Create a Bank ATM Use Case Diagram

Use case diagram for ATM system
UML diagrams are often used in banking management for documenting a banking system. In particular, the interaction of bank customers with an automated teller machine (ATM) can be represented in a Use Case diagram. Before the software code for an ATM, or any other system design, is written, it is necessary to create a visual representation of any object-oriented processes. This is done most effectively by creating a Unified Modeling Language (UML) diagram, using object-oriented modeling. UML works as a general purpose modeling language for software engineers or system analysts, offering a number of different diagram styles with which to visually depict all aspects of a software system. ConceptDraw PRO diagramming software, enhanced and expanded with the ATM UML Diagrams solution, offers the full range of icons, templates and design elements needed to faithfully represent ATM and banking information system architecture using UML standards. The ATM UML Diagrams solution is useful for beginner and advanced users alike. More experienced users will appreciate a full range of vector stencil libraries and ConceptDraw PRO's powerful software, that allows you to create your ATM UML diagram in a matter of moments.

UML diagram, UML modeling Rapid UML

UML diagram, UML modeling
Rapid UML solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils for quick drawing the UML diagrams using Rapid Draw technology.
HelpDesk

How to Create a Business Process Diagram

Business Process Model and Notation
Making a Business Process diagram involves many different elements that can be managed using ConceptDraw PRO. The ability to design Business Process diagrams is delivered by the Business Process Diagrams solution.

event-driven process chain diagram, EPC diagram, process chain flowchart Event-driven Process Chain Diagrams

event-driven process chain diagram, EPC diagram, process chain flowchart
Event-driven Process Chain (EPC) Diagram is a type of flowchart widely used for modeling in business engineering and reengineering, business process improvement, and analysis. EPC method was developed within the Architecture of Integrated Information Systems (ARIS) framework.

systems engineering, sysml SYSML

systems engineering, sysml
The SysML solution helps to present diagrams using Systems Modeling Language; a perfect tool for system engineering.

atm solutions,uml examples, uml example, uml diagram creator, best uml tool, banking system ATM UML Diagrams

atm solutions,uml examples, uml example, uml diagram creator, best uml tool, banking system
The ATM UML Diagrams solution lets you create ATM solutions and UML examples. Use ConceptDraw PRO as a UML diagram creator to visualize a banking system.
HelpDesk

Event-driven Process Chain (EPC) Diagram Software

event-driven-process-chain diagram example
An EPC diagram is a type of flowchart used in business process analysis. It shows different business processes through various work flows. The workflows are shown as processes and events that are related to different executes and tasks that allow business workflow to be completed. An EPC diagram shows different business processes through various workflows. The workflows are seen as functions and events that are connected by different teams or people, as well as tasks that allow business processes to be executed. The best thing about this type of enterprise modelling is that creating an EPC diagram is quick and simple as long as you have the proper tool. One of the main usages of the EPC diagrams is in the modelling, analyzing and re-engineering of business processes. With the use of the flowchart, businesses are able to see inefficiencies in the processes and modify to make them more productive. Event-driven process chain diagrams are also used to configure an enterprise resource pla