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This presales process flowchart example depicts the Microsoft Dynamics CRM workflow from lead to opportunity. It was redesigned from the Wikimedia Commons file: Lead to Opportunity sales flow.svg. [commons.wikimedia.org/ wiki/ File:Lead_ to_ Opportunity_ sales_ flow.svg]
"Presales is a process or a set of activities normally carried out before a customer is acquired, though sometimes presales also extends into the period the product or service is delivered to the customer. ...
In a typical sales cycle the stages are:
(1) Contact.
(2) Lead / Suspect.
(3) Prospect / Opportunity.
The task of a presales person starts from the initial contact phase and often ends once the customer is acquired i.e. sale is made." [Presales. Wikipedia]
The process flowchart example "Lead to opportunity sales flow" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Presales process flowchart
Presales process flowchart, u shaped arrow, stop, sales, proforma invoice, opportunities, moving up arrow, leads, lead, fat arrow, contacts, arrow fork, accounting software,
HelpDesk

How to Create a Cross - Functional Flowchart Using ConceptDraw PRO

Cross-functional flowcharts are used to visualize cross-functional processes. Cross-functional process is a process that involves multiple divisions, each of which makes its part of the entire company workflow. For example: product development, lead management , client orders processing – and other critical processes. All of them are important both for business and customers, but the workflow and responsibilities distribution within these processes are divided between multiple departments and services. Cross-functional processes cannot be depicted with simple workflow diagrams, because of the specific interactions between company departments. ConceptDraw PRO has released the specialized solution to create cross-functional diagrams. Cross Functional Flowcharts solution includes a special set of templates and libraries to depict the cross-functional processes.
HelpDesk

How to Use a Cross - Functional Flowcharts Solution

Cross-functional process is a process that involves multiple divisions, each of which makes its part of the entire company workflow. For example: product development, lead management , client orders processing – and other critical processes. Using a Cross-Functional flowchart is a clear way of showing each team member’s responsibilities and how processes get shared or transferred between different teams and departments.The Cross-Functional flowchart is a clear way to visualize the document flow in your organization. The ability to create Cross-functional diagrams is provided by the Cross-Functional Flowcharts solution.
<nobr> Cross-Functional Flowchart</nobr>
Cross-Functional Flowchart