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ConceptDraw
DIAGRAM 18

Response to Customer Questions

Organizing and Selecting Social Media Response Action

ConceptDraw Social Media Response solution helps to organize the process of response for interactions occurring in social media. The Social Media Response solution provides the means to respond to social media mentions quickly and professionally. This tool keeps the entire team on the same page allowing you to realize your social media strategy, improve the quality of your answers, and minimize the time it takes to respond.

Interactive Flowcharts can change the way one creates and organizes their social media response process. ConceptDraw DIAGRAM provides tools to develop a response flowchart that can be connected with Action Mind Maps. Visual navigation through the stages of a response process helps you locate specific actions to be taken via Action Mind Maps. Action Mind Maps can be used to describe primary messages and good additions, show examples of messages, and also define the main objective of messaging for a specific situation.

See also Videos:

  • Organizing and Selecting Social Media Response Action
  • How to Prepare Learning Presentations for Training
  • How to Present a Social Media Response Plan to Your Team
  • What Is an Action Mind Map
  • How to Connect Social Media Flowchart with Action Maps


  • Response to Customer Questions *

    Sample 1. Response to Customer Questions: Bank detailed answers.

    It’s a big help to customers if you can answer questions before they were asked.

    Action mind maps helps the teams be on the same page and follow the social media response plan.




    THREE RELATED HOW TO's:
    ConceptDraw DIAGRAM diagramming and vector drawing software extended with Directional Maps Solution from the Maps Area of ConceptDraw Solution Park is a powerful maps and directions design software. Let's review the tools of this solution.Maps and Directions *
    Picture: Maps and Directions
    Related Solution:
    A flowchart is a simple but very functional tool when it comes to understanding a workflow or to removing unnecessary stages from a process. When drawing flowcharts, keep in mind that there are four common types of flowcharts, like document flowcharts and data flowcharts that show control over a data or document flow over a system. To show controls on a physical level, use system flowcharts. In addition, to show controls in a program, you can draw a program flowchart. This flowchart diagram represents the piece of an article editing process, that involves the author and editor. It was created using the Basic Flowchart notation that consists from the basic flowchart symbols. The start and the end of the process are indicated with "Terminator" symbols. The "Process" symbols show the action steps consisting from making edits and searching for a compromise, when the author does not agree with the suggestions of the editor. The "Process" symbol is the general symbol in process flowcharts. The "Decision" symbol indicates a branching in the process flow. There are two branches indicated by a Decision shape in the current flowchart (Yes/No, Disagree/Agree). This basic flowchart can be used as a repeating unit in the workflow diagram describing the working process of some editorial office.Types of Flowcharts *
    Picture: Types of Flowcharts
    Related Solution:
    It is an innovative combination of interactive flow charts and action mind maps to help you boost your social media success.Social Media Response Management Action Maps - software tool *
    Picture: Social Media Response Management Action Maps - software tool
    Related Solution:
    ConceptDraw
    DIAGRAM 18