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ConceptDraw
DIAGRAM 14

Response to Customer Questions

Organizing and Selecting Social Media Response Action

ConceptDraw Social Media Response solution helps to organize the process of response for interactions occurring in social media. The Social Media Response solution provides the means to respond to social media mentions quickly and professionally. This tool keeps the entire team on the same page allowing you to realize your social media strategy, improve the quality of your answers, and minimize the time it takes to respond.

Interactive Flowcharts can change the way one creates and organizes their social media response process. ConceptDraw DIAGRAM provides tools to develop a response flowchart that can be connected with Action Mind Maps. Visual navigation through the stages of a response process helps you locate specific actions to be taken via Action Mind Maps. Action Mind Maps can be used to describe primary messages and good additions, show examples of messages, and also define the main objective of messaging for a specific situation.


See also Videos:


  • Organizing and Selecting Social Media Response Action

  • How to Prepare Learning Presentations for Training

  • How to Present a Social Media Response Plan to Your Team

  • What Is an Action Mind Map

  • How to Connect Social Media Flowchart with Action Maps



  • Response to Customer Questions *

    Sample 1. Response to Customer Questions: Bank detailed answers.

    It’s a big help to customers if you can answer questions before they were asked.

    Action mind maps helps the teams be on the same page and follow the social media response plan.




    TWO RELATED HOW TO's:

    Cross-Functional Flowchart →

    There are many tools to manage a process or to illustrate an algorithm or a workflow. Flowcharting is one of those tools. However, it may be difficult to show complex processes that require multiple attributes or several people in a simple flowchart, so a cross-functional flowchart would be a solution for that situation. To create such flowchart, group processes and steps to labeled rows or columns, and divide those groups with horizontal or vertical parallel lines. It is worth mentioning that there are different types of cross-functional flowcharts, like opportunity or deployment flowchart. This diagram shows a cross-functional flowchart that was made for a trading process. It contains 14 processes, distributed through 5 lines depicting the participants who interact with the process. Also there are connectors that show the data flow of information between processes. The cross-functional flowchart displays a detailed model of the trading process, as well as all participants in the process and how they interact with each other. The lines in the flowchart indicates the position, department and role of the trading process participants.Cross-Functional Flowchart
    Picture: Cross-Functional Flowchart
    Related Solution:

    Work Order Process Flowchart. Business Process Mapping Examples →

    Working with personnel might be difficult if you are not prepared enough. To explain your workers all the details of communication with customers, you can draw an order process flowchart which will describe every step of the process and answer all the questions that might appear. You can view a lot of business process mapping diagram examples here, in ConceptDraw Solution Park. This business process flow chart is created to illustrate the sample work order process. Before an organization can make some work for a person, the customer work order request must be completed. It is needed for tracking and accountability objectives. We used this business process flowchart to show a certain tasks and actions assumed by an organization. This flowchart depicts the outside inputs that are needed to launch a process, and ways the organization delivers its outputs. This business process flowchart was created with a help of ConceptDraw Business Process Mapping solution.Work Order Process Flowchart. <br>Business Process Mapping Examples *
    Picture: Work Order Process Flowchart. Business Process Mapping Examples
    Related Solution:
    ConceptDraw
    DIAGRAM 14