IVR Systems
“Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.
IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. Companies also use IVR services to extend their business hours to 24/7 operation.
Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. IVR also enables customer prioritization.”[from Wikipedia]
ConceptDraw DIAGRAM extended with Interactive Voice Response Diagrams Solution from the Computer and Networks Area enables to make quick and effective drawing the IVR diagrams describing the IVR systems of any complexity.
Example 1. IVR Systems - IVR Customer Service Hotline Diagram
How many examples and samples of IVR systems are included in the Interactive Voice Response Diagrams Solution! They are so various, professional looking, neatly made and attractive. Choosing the desired of them you can change it in seconds and then successfully use in your work activity.
Example 2. Interactive Voice Response Diagrams Solution in ConceptDraw STORE
It was also developed the Interactive Voice Response library with 35 ready-to-use vector objects to help you in IVR systems diagrams drawing. Use actively them and many other objects from the numerous libraries of ConceptDraw Solution Park.
Example 3. IVR Systems - IVR Balance Recharge Diagram
The samples you see on this page were created in ConceptDraw DIAGRAM using the tools of Interactive Voice Response Diagrams Solution. They are the good examples of IVR Systems diagrams, and also successfully demonstrate solution's capabilities. An experienced user spent 10 minutes creating every of these samples.
All source documents are vector graphic documents. They are available for reviewing, modifying, or converting to a variety of formats (PDF file, MS PowerPoint, MS Visio, and many other graphic formats) from the ConceptDraw STORE. The Interactive Voice Response Diagrams Solution is available for all ConceptDraw DIAGRAM or later users.
TEN RELATED HOW TO's:
How to represent the Interactive Voice Response System? The commonly used way is to draw the IVR diagram. You can draw it manually in a graphic editor, but ConceptDraw DIAGRAM diagramming and vector drawing software offers you the more effective way - to use the powerful tools of the Interactive Voice Response Diagrams Solution for ConceptDraw Solution Park.
Picture: Interactive Voice Response System
Related Solution:
ConceptDraw DIAGRAM extended with Interactive Voice Response Diagrams Solution is a powerful software which provides a set of helpful tools for designing IVR and VoIP diagrams and visual representing the voice actors on them.
Picture: Voice Actors
Related Solution:
Interactive Voice Response (IVR) Network Diagram
Picture: IVR Network Diagram
ConceptDraw DIAGRAM is perfect for software designers and software developers who need to draw Rack Diagrams..png)
Picture: Design Element: Rack Diagramfor Network Diagrams
This sample was created in ConceptDraw DIAGRAM diagramming and vector drawing software using the Business Process Diagram Solution from the Business Processes area of ConceptDraw Solution Park. The Business Process Solution is based on the standard BPMN 2.0 and includes the set of libraries of ready-to-use objects.
Picture: BPR Diagram. Business Process Reengineering Example
Related Solution:
In the case of origin of an emergency is very important to have a correct, clear and comprehensible action plan which will help you to react quicker and to make right decisions. ConceptDraw DIAGRAM software extended with Fire and Emergency Plans solution from the Building Plans Area of ConceptDraw Solution Park provides extensive drawing tools for quick and easy creating fire and emergency plans, and also a set of various templates and samples, among them the Emergency Action Plan Template.
Picture: Emergency Action Plan Template
Related Solution:
Voice-over-Internet protocol (VoIP) is a protocol of the voice communications and multimedia sessions through the Internet or other packet-switched networks. VoIP systems use the data compression techniques, encapsulated in a data-packet stream over IP. They allows users to use regular telephone networks through any internet service provider and anywhere. VoIP is also called IP telephony, Internet telephony, Voice over broadband (VoBB).
This example was created in ConceptDraw DIAGRAM using the Computer and Networks Area of ConceptDraw Solution Park and shows the VoIP Network.
Picture: Network VOIP. Computer and Network Examples
Related Solution:
Flowcharts are used to represent accounting information in a system. In ConceptDraw software there are special symbols that are used to create accounting flowcharts.
Picture: Why Flowchart is Important to Accounting Information System?
Related Solution:
What is a computer network? This is a set of devices and systems that are connected to each other (logically or physically) and communicate with each other. This could include servers, computers, phones, routers, and so on. The size of this network can reach the size of the Internet, and can consist of only two devices connected by a cable.
This sample shows the connection scheme of the home WLAN equipment to the Internet.
Picture: Diagram of a Basic Computer Network. Computer Network Diagram Example
Related Solution:
What is Purchasing Process and How to Meet The Standards. Common key elements of purchasing process representation.
Picture: Why is it important to have a formal purchasing process?
Related Solution:
