IVR systems architecture

This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/wiki/File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/licenses/by-sa/3.0/deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park. Read more
IVR diagram
IVR diagram, phone, performance monitoring, note, microphone, megaphone, headphones, ethernet port, drawing shapes, desktop phone, computer file, cloud network, LAN servers, 4 rackmount servers,

graphical user interface, UI patterns, GUI interface iPhone User Interface

graphical user interface, UI patterns, GUI interface
iPhone User Interface solution extends ConceptDraw PRO v10 software with templates, samples and libraries with large quantity of vector stencils of graphical user interface elements, Apps icons, UI patterns for designing and prototyping of the iOS applic Read more
The vector stencils library "IVR Internet" contains 36 interactive voice response (IVR) Internet and web icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR Internet" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park. Read more
Cloud, cloud,
Cloud connection
Cloud connection, cloud connection,
Cloud data exchange
Cloud data exchange, cloud data exchange,
Cloud download
Cloud download, cloud download,
Cloud network
Cloud network, cloud network,
Cloud synchronization
Cloud synchronization, cloud synchronization,
Cloud upload
Cloud upload, cloud upload,
Email contacts
Email contacts, email contacts,
Flag, flag,
Geolocation, geolocation,
Global network
Global network, global network,
Hyperlink, hyperlink,
Internet, internet,
Message, message,
Messenger, messenger,
Mobile cloud computing
Mobile cloud computing, mobile cloud computing,
News, news,
Photos, photos,
Social contacts
Social contacts, social contacts,
Social network
Social network, social network,
Synchronization, synchronization,
User profile
User profile, user profile,
Video, video,
Video player
Video player, video player,
WWW, www,
Web, web,
Webmail, webmail,
Web access
Web access, web access,
Web browser
Web browser, web browser,
Web help
Web help, web help,
Webpage, webpage,
Web page
Web page, web page,
Web security
Web security, web security,
Web traffic
Web traffic, web traffic,
Wireless Web access
Wireless Web access, wireless Web access,

Diagramming tool - Amazon Web Services and Cloud Computing Diagrams

The AWS Architecture Diagrams solution includes icons, sample and templates for several Amazon Web Services products and resources, to be used when creating architecture diagrams. The icons are designed to be simple so that you can easily incorporate them in your diagrams and put them in your whitepapers, presentations, datasheets, posters or any technical material you like. Read more

network security tips, cyber security degrees, it security solutions, network security, network security devices, secure wireless network Network Security Diagrams

network security tips, cyber security degrees, it security solutions, network security, network security devices, secure wireless network
The Network Security Diagrams solution presents a large collection of predesigned cybersecurity vector stencils, cliparts, shapes, icons and connectors to help you succeed in designing professional and accurate Network Security Diagrams, Network Security Infographics to share knowledge about effective ways of networks protection with help of software and network security devices of different cyber security degrees, Network Plans for secure wireless network, Computer Security Diagrams to visually tell about amazing possibilities of IT security solutions. The samples and examples reflect the power of ConceptDraw PRO software in drawing Network Security Diagrams, give the representation about variety of existing types of attacks and threats, help to realize their seriousness and the methods to deal with them. Read more

DroidDia prime

Droiddia allows you to make flow charts org charts venn diagrams mindmaps and do other diagrams with no constrains and as little effort as possible. Read more

Home area networks (HAN). Computer and Network Examples

A Home Area Networks (HAN) is a type of local area network that is used in an individual home. The home computers can be connected together by twisted pair or by a wireless network. HAN facilitates the communication and interoperability among digital devices at the home, allows to easier access to the entertainments and increase the productivity, organize the home security. This example was created in ConceptDraw PRO using the Computer and Networks Area of ConceptDraw Solution Park and shows the home network diagram. Read more

Entity Relationship Diagram - ERD - Software for Design Crows Foot ER Diagrams

ER-model is a data model which lets describe the conceptual schemes in a specific subject area. It can help to highlight the key entities and specify relationships that can be established between these entities. During the database design, it is realized the transformation of ER model into certain database scheme based on the chosen data model (relational, object, network, etc.). There are used two notations for ERDs: Crow's Foot and Chen's. Crow's Foot notation proposed by Gordon Everest represents the entity by rectangle containing its name (name must be unique within this model), and relation - by the line which links two entities involved in relationship. The relationship's plurality is graphically indicated by a "plug" on the end of the link, the optionality - by a circle. Entity-Relationship Diagrams based on Crow's Foot notation can be easily drawn using the ConceptDraw PRO. Extended with Entity-Relationship Diagram (ERD) solution, it is the best ERD diagrams software with powerful tools and ready design elements for Crow's Foot and Chen notations. Read more
How to Build an Entity Relationship Diagram (ERD)
How to Build an Entity Relationship Diagram (ERD)

entity-relationship diagram, ER-diagram, database ERD Entity-Relationship Diagram (ERD)

entity-relationship diagram, ER-diagram, database ERD
Entity-Relationship Diagram (ERD) solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils from drawing the ER-diagrams by Chen's and crow’s foot notations. Read more

How to Design an Interface Mockup for iPhone Application in ConceptDraw PRO

The Apple iPhone user interface has become something of a standard for smartphones, and mobile devices in general. A well designed user interface (UI) is very important for user-friendly navigation and best correlation with operating system logic. Development of successful iPhone App UI requires a planning and prototyping stage. An iPhone UI diagram can be employed to give a general view of the device's screen, upon which elements can be placed and re-arranged as necessary. Using ConceptDraw PRO you can mock-up an iPhone UI system so that you can figure out how best to represent user interface (UI) elements for the development of a new iPhone App. Read more

UML Collaboration Diagram Example Illustration

UML Collaboration Diagram Example Illustration. This sample was created in ConceptDraw PRO diagramming and vector drawing software using the UML Collaboration Diagram library of the Rapid UML Solution from the Software Development area of ConceptDraw Solution Park. This sample shows the creation process of the contact list and can be used at the staff training and staff working, at the attraction process the new clients. Read more

wireless communications, WLAN, wireless solution, wireless networking Wireless Networks

wireless communications, WLAN, wireless solution, wireless networking
The Wireless Networks Solution extends ConceptDraw PRO software with professional diagramming tools, set of wireless network diagram templates and samples, comprehensive library of wireless communications and WLAN objects to help network engineers and designers efficiently design and create Wireless network diagrams that illustrate wireless networks of any speed and complexity, and help to identify all required equipment for construction and updating wireless networks, and calculating their costs. Read more

Example of DFD for Online Store (Data Flow Diagram) DFD Example

Data Flow Diagram (DFD) is a methodology of graphical structural analysis and information systems design, which describes the sources external in respect to the system, recipients of data, logical functions, data flows and data stores that are accessed. DFDs allow to identify relationships between various system's components and are effectively used in business analysis and information systems analysis. They are useful for system’s high-level details modeling, to show how the input data are transformed to output results via the sequence of functional transformations. For description of DFD diagrams are uses two notations — Yourdon and Gane-Sarson, which differ in syntax. Online Store DFD example illustrates the Data Flow Diagram for online store, the interactions between Customers, Visitors, Sellers, depicts User databases and the flows of Website Information. ConceptDraw PRO enhanced with Data Flow Diagrams solution lets you to draw clear and simple example of DFD for Online Store using special libraries of predesigned DFD symbols. Read more
Steps to Creating a Sales Process Flow Chart
Steps to Creating a Sales Process Flow Chart