Design elements - Bank UML use case diagram

The vector stencils library "Bank UML use case diagram" contains 15 shapes for drawing UML use case diagrams.
Use it for object-oriented modeling of your bank information system.
"A use case diagram at its simplest is a representation of a user's interaction with the system that shows the relationship between the user and the different use cases in which the user is involved. A use case diagram can identify the different types of users of a system and the different use cases and will often be accompanied by other types of diagrams as well." [Use case diagram. Wikipedia]
This example of UML use case diagram symbols for the ConceptDraw PRO diagramming and vector drawing software is included in the ATM UML Diagrams solution from the Software Development area of ConceptDraw Solution Park.

The vector stencils library "Use case diagram" contains 10 symbols.
Use it to design your use case diagrams using ConceptDraw PRO diagramming and vector drawing software.
"A use case diagram at its simplest is a representation of a user's interaction with the system that shows the relationship between the user and the different use cases in which the user is involved. A use case diagram can identify the different types of users of a system and the different use cases and will often be accompanied by other types of diagrams as well." [Use case diagram. Wikipedia]
The SysML symbols example "Design elements - Use case diagram" is included in the SysML solution from the Software Development area of ConceptDraw Solution Park.

The vector stencils library "Bank UML communication diagram" contains 4 shapes for drawing UML communication (collaboration) diagrams.
Use it for object-oriented modeling of your bank information system.
"A communication diagram in the Unified Modeling Language (UML) 2.0, is a simplified version of the UML 1.x collaboration diagram.
A Communication diagram models the interactions between objects or parts in terms of sequenced messages. Communication diagrams represent a combination of information taken from Class, Sequence, and Use Case Diagrams describing both the static structure and dynamic behavior of a system.
However, communication diagrams use the free-form arrangement of objects and links as used in Object diagrams. In order to maintain the ordering of messages in such a free-form diagram, messages are labeled with a chronological number and placed near the link the message is sent over. Reading a communication diagram involves starting at message 1.0, and following the messages from object to object." [Communication diagram. Wikipedia]
This example of UML communication diagram symbols for the ConceptDraw PRO diagramming and vector drawing software is included in the ATM UML Diagrams solution from the Software Development area of ConceptDraw Solution Park.

"A communication diagram in the Unified Modeling Language (UML) 2.0, is a simplified version of the UML 1.x collaboration diagram. ...
A Communication diagram models the interactions between objects or parts in terms of sequenced messages. Communication diagrams represent a combination of information taken from Class, Sequence, and Use Case Diagrams describing both the static structure and dynamic behavior of a system.
However, communication diagrams use the free-form arrangement of objects and links as used in Object diagrams. In order to maintain the ordering of messages in such a free-form diagram, messages are labeled with a chronological number and placed near the link the message is sent over. Reading a communication diagram involves starting at message 1.0, and following the messages from object to object.
Communication diagrams show a lot of the same information as sequence diagrams, but because of how the information is presented, some of it is easier to find in one diagram than the other.
Communication diagrams show which elements each one interacts with better, but sequence diagrams show the order in which the interactions take place more clearly." [Communication diagram. Wikipedia]
This UML communication diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.

The vector stencils library "UML interaction overview diagrams" contains 13 symbols for the ConceptDraw PRO diagramming and vector drawing software.
"Interaction Overview Diagram is one of the fourteen types of diagrams of the Unified Modeling Language (UML), which can picture a control flow with nodes that can contain interaction diagrams.
The interaction overview diagram is similar to the activity diagram, in that both visualize a sequence of activities. The difference is that, for an interaction overview, each individual activity is pictured as a frame which can contain a nested interaction diagrams." [Interaction overview diagram. Wikipedia]
"Interaction diagrams.
Interaction diagrams, a subset of behavior diagrams, emphasize the flow of control and data among the things in the system being modeled:
(1) Communication diagram: shows the interactions between objects or parts in terms of sequenced messages. They represent a combination of information taken from Class, Sequence, and Use Case Diagrams describing both the static structure and dynamic behavior of a system.
(2) Interaction overview diagram: provides an overview in which the nodes represent interaction diagrams.
(3) Sequence diagram: shows how objects communicate with each other in terms of a sequence of messages. Also indicates the lifespans of objects relative to those messages.
(4) Timing diagrams: a specific type of interaction diagram where the focus is on timing constraints." [Unified Modeling Language. Wikipedia]
The example "Design elements - UML interaction overview diagrams" is included in the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.

"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.

"Banks offer many different channels to access their banking and other services:
(1) Automated Teller Machines.
(2) A branch is a retail location.
(3) Call center.
(4) Mail: most banks accept cheque deposits via mail and use mail to communicate to their customers, e.g. by sending out statements.
(5) Mobile banking is a method of using one's mobile phone to conduct banking transactions.
(6) Online banking is a term used for performing multiple transactions, payments etc. over the Internet.
(7) Relationship Managers, mostly for private banking or business banking, often visiting customers at their homes or businesses.
(8) Telephone banking is a service which allows its customers to conduct transactions over the telephone with automated attendant or when requested with telephone operator.
(9) Video banking is a term used for performing banking transactions or professional banking consultations via a remote video and audio connection. Video banking can be performed via purpose built banking transaction machines (similar to an Automated teller machine), or via a video conference enabled bank branch clarification.
(10) DSA is a Direct Selling Agent, who works for the bank based on a contract. Its main job is to increase the customer base for the bank." [Bank. Wikipedia]
The UML use case diagram example "Banking system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.