This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/ wiki/ File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
The vector stencils library "IVR mobile" contains 36 interactive voice response (IVR) mobile and telecommunication icons. Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
The vector stencils library "IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Android
Apple
Battery
Battery charge
Battery charging
Battery discharged
Big screen mobile
BlackBerry
Cell phone ringing
Ebook reader
Home satellite internet
iPad
iPhone
Mobile data exchange
Mobile data monitoring
Mobile call
Mobile charger
Mobile contacts
Mobile email
Mobile Internet
Mobile payment
Mobile phone
Mobile provider
Mobile tower
No signal
Power
Satellite phone
SIM card
Smartphone
Smartphone in WLAN
SMS
Strong signal
Tablet
Touchscreen phone
Weak signal
Windows
The vector stencils library "IVR mobile" contains 36 interactive voice response (IVR) mobile and telecommunication icons. Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
"Mobile telephony is the provision of telephone services to phones which may move around freely rather than stay fixed in one location. Mobile phones connect to a terrestrial cellular network of base stations (cell sites), whereas satellite phones connect to orbiting satellites. Both networks are interconnected to the public switched telephone network (PSTN) to allow any phone in the world to be dialed." [Mobile telephony. Wikipedia]
The IVR diagram symbols example "Design elements - IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"Mobile telephony is the provision of telephone services to phones which may move around freely rather than stay fixed in one location. Mobile phones connect to a terrestrial cellular network of base stations (cell sites), whereas satellite phones connect to orbiting satellites. Both networks are interconnected to the public switched telephone network (PSTN) to allow any phone in the world to be dialed." [Mobile telephony. Wikipedia]
The IVR diagram symbols example "Design elements - IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Interactive voice response icons
The vector stencils library "IVR mobile" contains 36 interactive voice response (IVR) mobile and telecommunication icons. Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
The vector stencils library "IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Android
Apple
Battery
Battery charge
Battery charging
Battery discharged
Big screen mobile
BlackBerry
Cell phone ringing
Ebook reader
Home satellite internet
iPad
iPhone
Mobile data exchange
Mobile data monitoring
Mobile call
Mobile charger
Mobile contacts
Mobile email
Mobile Internet
Mobile payment
Mobile phone
Mobile provider
Mobile tower
No signal
Power
Satellite phone
SIM card
Smartphone
Smartphone in WLAN
SMS
Strong signal
Tablet
Touchscreen phone
Weak signal
Windows
This interactive voice response (IVR) diagram sample illustrates the IVR services.
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR diagram example "IVR services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR diagram example "IVR services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
The vector stencils library "Computers and network isometric" contains 56 3D clipart images of computer and network devices and equipment for drawing network diagrams.
The clip art example "Computers and network isometric - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computer and Networks solution from the Computer and Networks area of ConceptDraw Solution Park.
The clip art example "Computers and network isometric - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Computer and Networks solution from the Computer and Networks area of ConceptDraw Solution Park.
Laptop
DDCS
Server
Webcam
Wireless Network Storage
Personal computer
VoIP phone
Fax
Plotter
Mobile phone
Feature phone
Printer
Satellite dish
Satellite antenna
Automatic-tracking satellite dish
Wireless access point
Wireless router
Router
Network switch
Network device
Mobile GPS Terminal
GPS phone
Television antenna
Radio tower
Base station
Satellite
In-vehicle satellite telecommunication
Satellite dishes on ship
Airplane
Internet
Man
Woman
Call-center
Honeycomb
Mountain
Radio waves
Radio waves
Tower block
Office building
House
House
Globe
Wireless security camera
Truck
Tree
Conifer tree
1U hub / switch
2U hub / switch
1U server
2U Server
3U Server
4U Server
Communications satellite
Car
Radio waves
Firewall
The vector stencils library "Picture Graphs" contains 35 templates of picture bar graphs for visual data comparison and time series.
Drag a template from the library to your document, set bars number, type category labels, select bars and enter your data.
Use these shapes to draw your pictorial bar charts in the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Picture Graphs" is included in the Picture Graphs solution from the Graphs and Charts area of ConceptDraw Solution Park.
Drag a template from the library to your document, set bars number, type category labels, select bars and enter your data.
Use these shapes to draw your pictorial bar charts in the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Picture Graphs" is included in the Picture Graphs solution from the Graphs and Charts area of ConceptDraw Solution Park.
Arrow
Water drop
Food
Grain
Agriculture
Medicines
Houses
Buildings
Money bags
Oil barrels
Natural gas
Electrical power
Nuclear power
Mechanical engineering
Chemical industry
Mining
Gold bars
Coins
Person
Men, women and children
Man
Woman
Child
Milk
Meat
Fruits
Vegetables
Computer
Mobile phone
Airliner
Car
Bus
Truck
Train
Cargo ship
iPhone User Interface
iPhone User Interface solution extends ConceptDraw PRO v10 software with templates, samples and libraries with large quantity of vector stencils of graphical user interface elements, Apps icons, UI patterns for designing and prototyping of the iOS applic
The vector stencils library "Cisco multimedia, voice, phone" contains 29 equipment symbols: Phone, Phone-appliance, Phone/ Fax, Phone feature, Phone Ethernet, Mobile access phone, PC video, Camera, Video camera, Cellular phone, Fax, IP phone, Set Top Box (STB), Television, Speaker, Microphone, Headphones, Phone Polycom, Broadband Fixed Wireless (BBFW), Pager, Class 4/ 5 switch, Hoot phone, Turret, Softphone, IP Softphone, BBFW media, Gatekeeper.
The symbols example "Cisco multimedia, voice, phone - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cisco Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ computer-networks-cisco
The symbols example "Cisco multimedia, voice, phone - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cisco Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ computer-networks-cisco
Phone
Phone appliance
Phone/Fax
Phone feature
Phone 2
Phone Ethernet
Mobile access IP phone
PC video
Camera
Video camera
Cellular phone
Fax
IP phone
Set-top box (STB)
-cisco-multimedia,-voice,-phone---vector-stencils-library.png--diagram-flowchart-example.png)
Television
Speaker
Microphone
Headphones
Phone Polycom
BBFW
Pager
Class 4/5 switch
HootPhone
Turret
Softphone
IP softphone
BBFW media
Gatekeeper
Microphone, blue
The vector stencils library "IVR mobile" contains 36 interactive voice response (IVR) mobile and telecommunication icons. Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
The vector stencils library "IVR mobile" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Android
Apple
Battery
Battery charge
Battery charging
Battery discharged
Big screen mobile
BlackBerry
Cell phone ringing
Ebook reader
Home satellite internet
iPad
iPhone
Mobile data exchange
Mobile data monitoring
Mobile call
Mobile charger
Mobile contacts
Mobile email
Mobile Internet
Mobile payment
Mobile phone
Mobile provider
Mobile tower
No signal
Power
Satellite phone
SIM card
Smartphone
Smartphone in WLAN
SMS
Strong signal
Tablet
Touchscreen phone
Weak signal
Windows
The vector stencils library "Telecommunication networks" contains 32 clipart images of telecommunication network devices and equipment for drawing telecom network diagrams.
"A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals.
The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal.
Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space." [Telecommunications network. Wikipedia]
The clip art example "Telecommunication networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals.
The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal.
Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space." [Telecommunications network. Wikipedia]
The clip art example "Telecommunication networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Internet
Globe
Base station
Satellite dish
Satellite dish
Communications satellite
Wireless cell tower
Radio waves
Radio waves
Cellular phone
Server
Laptop computer
Desktop computer
Car
Satellite truck
House
House
Office building
Mountain
Tree
Tree
User
Call-center
Multi-storey
Antenna
Router
IP phone
Fax
Network cell
IP Camera
Wireless router
Networking device
The vector stencils library "Wireless networks" contains 82 icon symbols for drawing wireless computer network diagrams and equipment layout plans.
"A wireless network is any type of computer network that uses wireless data connections for connecting network nodes.
Wireless networking is a method by which homes, telecommunications networks and enterprise (business) installations avoid the costly process of introducing cables into a building, or as a connection between various equipment locations.
Wireless telecommunications networks are generally implemented and administered using radio communication. This implementation takes place at the physical level (layer) of the OSI model network structure.
Examples of wireless networks include cell phone networks, Wi-Fi local networks and terrestrial microwave networks." [Wireless network. Wikipedia]
The clip art example "Wireless networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Wireless Networks solution from the Computer and Networks area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ wireless-networks
"A wireless network is any type of computer network that uses wireless data connections for connecting network nodes.
Wireless networking is a method by which homes, telecommunications networks and enterprise (business) installations avoid the costly process of introducing cables into a building, or as a connection between various equipment locations.
Wireless telecommunications networks are generally implemented and administered using radio communication. This implementation takes place at the physical level (layer) of the OSI model network structure.
Examples of wireless networks include cell phone networks, Wi-Fi local networks and terrestrial microwave networks." [Wireless network. Wikipedia]
The clip art example "Wireless networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Wireless Networks solution from the Computer and Networks area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ wireless-networks
Building 1
Building 4
Coverage (Blue)
-wireless-networks---vector-stencils-library.png--diagram-flowchart-example.png)
Wireless Connectivity
Network Cloud
Cloud
Wi-Fi Access
Tree
Computer
Laptop Computer
Server
Wireless Network Storage
Router
Wireless Router
Switch
Wireless Access Point
1U Hub Switch
2U Hub Switch
1U Server
2U Server
3U Server
4U Server
Outdoor Access Point
Indoor Access Point
Outdoor Wi-Fi Access Point
Access Point
Outdoor Mesh Node
Outdoor Mesh Node
Outdoor Access Node
Outdoor Access Node
Base Station
Cellular Phone
Outdoor Mesh Node
Active Directory Server
Smart WLAN Controller
Smart WLAN Controller
Smart Wi-Fi Access Point
Indoor Wi-Fi Access Point
Firewall
Coverage (Yellow)
-wireless-networks---vector-stencils-library.png--diagram-flowchart-example.png)
Coverage (O-Shaped)
-wireless-networks---vector-stencils-library.png--diagram-flowchart-example.png)
Outdoor Mesh Node
- Logo Mobile Phone Png
- Phone Logo Png
- Phone Discharging Png
- IVR phones - Vector stencils library | Example ENUM | IVR mobile ...
- Sim Card Logo Circle Png
- I Phone Battery Logo Png
- No Signal Wifi Mobile Phone Png
- Cctv Camera 3d Logo Png Vector Images
- Phone Logo Png Circle
- Mobile Phone Messages Png
- Cisco Phone Logo Png
- Blue Telephone Logo Png
- Phone Png
- Satellite Connect Computer Logo Png Image
- Call Logo Png
- Battery Iphone Logo Png
- Logo Of Phone Call
- Free Phone Png
- Fax Logo Png
- IVR mobile - Vector stencils library
- ERD | Entity Relationship Diagrams, ERD Software for Mac and Win
- Flowchart | Basic Flowchart Symbols and Meaning
- Flowchart | Flowchart Design - Symbols, Shapes, Stencils and Icons
- Flowchart | Flow Chart Symbols
- Electrical | Electrical Drawing - Wiring and Circuits Schematics
- Flowchart | Common Flowchart Symbols
- Flowchart | Common Flowchart Symbols
