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Interactive voice response diagram - Template

"Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.
In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.
IVR technology is also being introduced into automobile systems for hands-free operation. Current deployment in automobiles revolves around satellite navigation, audio and mobile phone systems.
It is common in industries that have recently entered the telecommunications industry to refer to an automated attendant as an IVR. The terms, however, are distinct and mean different things to traditional telecommunications professionals, whereas emerging telephony and VoIP professionals often use the term IVR as a catch-all to signify any kind of telephony menu, even a basic automated attendant. The term voice response unit (VRU), is sometimes used as well." [Interactive voice response. Wikipedia]
The interactive voice response (IVR) diagram template for the ConceptDraw PRO diagramming and vector drawing software is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park. Read more
IVR diagram template
IVR diagram template, phone call, opened letter, menu block, main menu block, customer male, IP phone,

IVR

ConceptDraw PRO is a powerful diagramming and vector drawing software. Now, supplied with Interactive Voice Response Diagrams solution from the Computer and Networks area, ConceptDraw PRO became ideal for construction the IVR diagrams. Read more
This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/wiki/File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/licenses/by-sa/3.0/deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park. Read more
IVR diagram
IVR diagram, phone, performance monitoring, note, microphone, megaphone, headphones, ethernet port, drawing shapes, desktop phone, computer file, cloud network, LAN servers, 4 rackmount servers,

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs. Read more

Network Glossary Definition

The network glossary contains a complete list of network, computer-related and technical terms in alphabetic order, explanations and definitions for them, among them there are words well known for you and also specific, rare-used, uncommon or newly introduced terms. This specialized glossary, also known as a vocabulary, is the best in its field and covers in details the various aspects of computer network technologies. This glossary was developed by specialists using the practical experience and many useful sources to help the ConceptDraw users in their work, you can read and learn it from the screen on-line or print, it can be also used as a perfect educational guide or tutorial. ConceptDraw PRO software extended with Computer and Networks solution is easy to draw various types of Network diagrams, Network topology diagrams, Computer networking schematics, Network maps, Cisco network topology, Computer network architecture, Wireless networks, Vehicular networks, Rack diagrams, Logical, Physical, Cable networks, etc. Desktop ConceptDraw PRO Software is a good Visio for Mac Os X replacement. It gives you rich productivity and quality of the produced diagrams. Read more
How to Draw a Computer Network
How to Draw a Computer Network

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Data storage is a fundamental aspect of the cloud platform. Microsoft offers scalable, durable and elastic cloud Azure Storage which can be available from any type of application whether it’s running in the cloud and anywhere in the world. ConceptDraw PRO diagramming and vector drawing software extended with Azure Architecture Solution from the Computer and Networks area of ConceptDraw Solution Park provides a lot of useful tools which give you the possibility effectively illustrate Microsoft Azure cloud system, Azure services, Azure storage and its components. Read more

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When drawing Electrical Schematics, Electrical Circuit Diagrams, Power Systems Diagrams, Circuit and Wiring Diagrams, Digital and Analog Logic Schemes, you will obligatory need the electrical symbols and pictograms to represent various electrical and electronic devices, such as resistors, wires, transistors, inductors, batteries, switches, lamps, readouts, amplifiers, repeaters, relays, transmission paths, semiconductors, generators, and many more. Today these symbols are internationally standardized, so the diagrams designed using them are recognizable and comprehensible by specialists from different countries. Electrical Engineering Solution included to ConceptDraw Solution Park provides 26 libraries with 926 commonly used electrical schematic and electrical engineering symbols making the reality the easy drawing of Electrical diagrams, schematics and blueprints. Now you need only a few minutes to create great-looking Electrical diagram, simply choose required electrical design elements from the libraries, drag them on the needed places at the document and connect in a suitable way. Read more

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This sample was created in ConceptDraw PRO diagramming and vector drawing software using the Computer and Networks solution from Computer and Networks area of ConceptDraw Solution Park. A Daisy Chain is the simple computer network. It is the easiest way to add more Ethernet devices into the network. In the Daisy Chain network one computer is connected to the next without any intervening devices, thus the message is sent from one computer to the next and then to the next and so on. A Daisy Chain can be linear or ring Read more