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Control and Information Architecture Diagrams (CIAD) with ConceptDraw PRO

One of the three main constituents of any enterprise is the Control and Information Architecture. The rest two are Production facilities and People and Organization.
This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/ wiki/ File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, phone, performance monitoring, note, microphone, megaphone, headphones, ethernet port, drawing shapes, desktop phone, computer file, cloud network, LAN servers, 4 rackmount servers,

microsoft azure, windows azure, azure management, azure storage, azure blob storage, azure services Azure Architecture

microsoft azure, windows azure, azure management, azure storage, azure blob storage, azure services
Azure Architecture solution bundles into one handy tool everything you need to create effective Azure Architecture diagrams. It adds the extra value to versatile ConceptDraw PRO software and extends the users capabilities with comprehensive collection of Microsoft Azure themed graphics, logos, preset templates, wide array of predesigned vector symbols that covers the subjects such as Azure management, Azure storage, and Azure services, amongst others, and allow you to illustrate Azure Architecture diagrams at any degree of complexity, to present visually your Azure cloud system architecture with professional style, to design Azure cloud topology, to document Windows Azure Architecture and Azure Cloud System Architecture, to visualize the great abilities and work of Microsoft Azure Cloud System and Azure services.

UML diagram software, ML diagrams, UML tool, Software Diagram Tool, UML, Software Development, Windows, Mac OS, user interfaces, solution park Software Development

UML diagram software, ML diagrams, UML tool, Software Diagram Tool, UML, Software Development, Windows, Mac OS, user interfaces, solution park
This solution extends ConceptDraw PRO v9.4 and helps to accelerate and simplify software development and design by allowing you to draw UML diagrams and prototype Windows and Mac OS user interfaces.
This Azure cloud architecture pattern diagram template was created on the base of figure in the article "External Configuration Store Pattern" from the Microsoft Developer Network (MSDN) website.
"External Configuration Store Pattern.
Move configuration information out of the application deployment package to a centralized location. This pattern can provide opportunities for easier management and control of configuration data, and for sharing configuration data across applications and application instances. ...
The majority of application runtime environments include configuration information that is held in files deployed with the application, located within the application folders. In some cases it is possible to edit these files to change the behavior of the application after it has been deployed. However, in many cases, changes to the configuration require the application to be redeployed, resulting in unacceptable downtime and additional administrative overhead. ...
Store the configuration information in external storage, and provide an interface that can be used to quickly and efficiently read and update configuration settings. The type of external store depends on the hosting and runtime environment of the application. In a cloud-hosted scenario it is typically a cloud-based storage service, but could be a hosted database or other system.
The backing store chosen for configuration information should be fronted by a suitable interface that provides consistent and easy to use access in a controlled way that enables reuse. Ideally, it should expose the information in a correctly typed and structured format. The implementation may also need to authorize users’ access in order to protect configuration data, and be flexible enough to allow multiple versions of the configuration (such as development, staging, or production, and multiple release versions of each one) to be stored." [msdn.microsoft.com/ ru-RU/ library/ dn589803.aspx]
The Azure cloud system architecture diagram template "External Configuration Store Pattern" for the ConceptDraw PRO diagramming and vector drawing software is included in the Azure Architecture solutin from the Computer and Networks area of ConceptDraw Solution Park.
Cloud computing system architecture diagram template
Cloud computing system architecture diagram template, server generic, file, database generic, cloud, Azure Cache including Redis,

integration definition, database design, object-oriented design, idef IDEF Business Process Diagrams

integration definition, database design, object-oriented design, idef
Use the IDEF Business Process Diagrams solution to create effective database designs and object-oriented designs, following the integration definition methodology.