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The vector stencils library "HOQ symbols" contains 42 house of quality pictograms.
Use these symbols to design your HOQ matrices and quality function deployment (QFD) diagrams with ConceptDraw PRO software.
The pictograms example "Design elements - HOQ symbols" is included in House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
Vector stencils
Vector stencils, weak HOQ symbol, triangle up contour, HOQ symbol, triangle up HOQ symbol, triangle down contour, HOQ symbol, triangle down HOQ symbol, tick contour, HOQ symbol, tick HOQ symbol, strong positive HOQ symbol, strong negative HOQ symbol, strong HOQ symbol, star contour, HOQ symbol, star HOQ symbol, square contour, HOQ symbol, square HOQ symbol, smaller the better, HOQ symbol, sharp HOQ symbol, positive HOQ symbol, plus contour HOQ symbol, plus HOQ symbol, nominal the best, HOQ symbol, negative HOQ symbol, minus contour HOQ symbol, minus HOQ symbol, medium HOQ symbol, larger the better, HOQ symbol, ellipse HOQ symbol, diamond contour, HOQ symbol, diamond HOQ symbol, circled plus HOQ symbol, circled minus HOQ symbol, circled dot HOQ symbol, circled X cross HOQ symbol, circle contour, HOQ symbol, circle HOQ symbol, asterisk HOQ symbol, arrow up contour, HOQ symbol, arrow up HOQ symbol, arrow down contour, HOQ symbol, arrow down HOQ symbol, X cross contour HOQ symbol, X cross HOQ symbol,

HOQ

Modular function deployment, same as the decision-matrix method, can be used within the quality function deployment activity, but one of the most popular methods nowadays is the so-called “House of Quality” (HOQ).
Use this house of quality template to design your HOQ matrices.
The HOQ template "HOQ matrix" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
House of Quality
House of Quality, text block, roof, HOQ, right matrix, HOQ, rectangle, matrix, HOQ, legend, HOQ, bottom matrix, HOQ,
This template of house of quality of a handlebar stem in a bicycle was designed on the base of the figure 3-2 in Lecture "How QFD helps in product quality improvement?" from the website of National Programme on Technology Enhanced

Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"Building a House of Quality
Quality function deployment starts with a list of goals/ objectives. This list is often referred as the WHATs that a customer needs or expects in a particular product. This list of primary customer requirements is usually vague and very general in nature. Further definition is accomplished by defining a new, more detailed list of secondary customer requirements needed to support the primary customer requirements. In other words, a primary customer requirement may encompass numerous secondary customer requirements.
Let us consider the development process of designing a handlebar stem for a bicycle.
Let us assume that there are two primary customer requirements, viz. aesthetics and performance. The secondary customer requirements under aesthetics are affordable cost, aerodynamic look, proper finish, and corrosion resistance. The secondary customer requirements under performance are light weight, strength, and durability. This is illustrated in the QFD or House of Quality diagram (Figure 3-2)." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.4.html ]
The diagram template "HOQ of a handlebar stem in a bicycle" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
House of Quality
House of Quality, weak HOQ symbol, text block, strong positive HOQ symbol, strong negative HOQ symbol, strong HOQ symbol, roof, HOQ, right matrix, HOQ, rectangle, positive HOQ symbol, negative HOQ symbol, medium HOQ symbol, matrix, HOQ, legend, HOQ, bottom matrix, HOQ,
This house of quality sample illustrates correlation matrix.
It was designed on the base of the figure 3-5 in Lecture "How QFD helps in product quality improvement?" from the website of National Programme on Technology Enhanced Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"After drafting the relationship matrix, it is evaluated for any empty row or column. An empty row indicates that a customer voice is not being addressed by any technical descriptors. Thus, the customer expectation is not being met. Any blank column indicates that the technical requirement is unnecessary, as it does not address any VOC.
The roof of the house of quality, expressed as correlation matrix, is used to identify any interrelationships between the technical descriptors (Figure 3-5). Symbols are used to describe the strength of the interrelationships. Symbols generally preferred are:
- A ‘solid circle’ represents a strong positive relationship.
- A ‘circle’ represents a positive relationship.
- An ‘X’ represents a negative relationship.
- An ‘asterisk’ represents a strong negative relationship." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.7.html]
The HOQ example "House of Quality - correlation matrix" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
HOQ of a handlebar stem in a bicycle
HOQ of a handlebar stem in a bicycle, triangle up contour, HOQ symbol, text block, roof, HOQ, rectangle, matrix, HOQ, legend, HOQ, circled X cross HOQ symbol, circle contour, HOQ symbol, circle HOQ symbol, asterisk HOQ symbol, X cross HOQ symbol,
This template of house of quality of a handlebar stem in a bicycle was designed on the base of the figure 3-2 in Lecture "How QFD helps in product quality improvement?" from the website of National Programme on Technology Enhanced

Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"Building a House of Quality
Quality function deployment starts with a list of goals/ objectives. This list is often referred as the WHATs that a customer needs or expects in a particular product. This list of primary customer requirements is usually vague and very general in nature. Further definition is accomplished by defining a new, more detailed list of secondary customer requirements needed to support the primary customer requirements. In other words, a primary customer requirement may encompass numerous secondary customer requirements.
Let us consider the development process of designing a handlebar stem for a bicycle.
Let us assume that there are two primary customer requirements, viz. aesthetics and performance. The secondary customer requirements under aesthetics are affordable cost, aerodynamic look, proper finish, and corrosion resistance. The secondary customer requirements under performance are light weight, strength, and durability. This is illustrated in the QFD or House of Quality diagram (Figure 3-2)." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.4.html ]
The diagram template "HOQ of a handlebar stem in a bicycle" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
House of Quality
House of Quality, weak HOQ symbol, text block, strong positive HOQ symbol, strong negative HOQ symbol, strong HOQ symbol, roof, HOQ, right matrix, HOQ, rectangle, positive HOQ symbol, negative HOQ symbol, medium HOQ symbol, matrix, HOQ, legend, HOQ, bottom matrix, HOQ,
This house of quality matrix sample was designed on the base of the Wikimedia Commons file: Building the House of Quality - Example.jpg. [commons.wikimedia.org/ wiki/ File:Building_ the_ House_ of_ Quality_ -_ Example.jpg]
This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license. [creativecommons.org/ licenses/ by-sa/ 4.0/ deed.en]
"The “house of quality,” the basic design tool of the management approach known as quality function deployment (QFD)...
The foundation of the house of quality is the belief that products should be designed to reflect customers’ desires and tastes—so marketing people, design engineers, and manufacturing staff must work closely together from the time a product is first conceived.
The house of quality is a kind of conceptual map that provides the means for interfunctional planning and communications. People with different problems and responsibilities can thrash out design priorities while referring to patterns of evidence on the house’s grid." [Hauser, John R.; Clausing, Don. "The House of Quality". Harvard Business Review. No. May 1988. hbr.org/ 1988/ 05/ the-house-of-quality]
The HOQ example "Building the House of Quality" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
HOQ matrix
HOQ matrix, triangle up contour, HOQ symbol, text block, roof, right matrix, HOQ, rectangle, matrix, HOQ, legend, HOQ, circled dot HOQ symbol, circle contour, HOQ symbol, bottom matrix, HOQ, asterisk HOQ symbol,
HelpDesk

How to Create a House of Quality Diagram

The House of Quality diagram is a part of quality function deployment method (QFD) designed by Japanese planning specialists to help turn customer requirements (voice of the customer) into technical features of a final product. The House of Quality solution for ConceptDraw DIAGRAM is a tool for designing HOQ diagrams. There are 2 libraries containing 54 vector stencils you can use to create House of Quality diagrams of any type.
This house of quality matrix sample was designed on the base of the Wikimedia Commons file: Het kwaliteitshuis.png.
[commons.wikimedia.org/ wiki/ File:Het_ kwaliteitshuis.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"The House of Quality is an assembly of several deployment hierarchies and tables, including the Demanded Quality Hierarchy, Quality Characteristics Hierarchy, the relationships matrix, the Quality Planning Table, and Design Planning Table. It is a table that connects dots between the Voice of the Customer and the Voice of the Engineer." ["Frequently Asked Questions about QFD". QFDI.org. QFD Institute. web.archive.org/ web/ 20131213044623/ http:/ / www.qfdi.org/ what_ is_ qfd/ faqs_ about_ qfd.htm#What%20 is%20 the%20 House%20 of%20 Quality%20 Why%20 it%20 isnt%20 a%20 QFD]
The HOQ example "QFD house of quality" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
HOQ matrix
HOQ matrix, triangle, text block, rectangle,
This house of quality matrix sample was designed on the base of the Wikimedia Commons file: A1 House of Quality.png.
"House of Quality is a diagram, resembling a house, used for defining the relationship between customer desires and the firm/ product capabilities" [commons.wikimedia.org/ wiki/ File:A1_ House_ of_ Quality.png]
The HOQ example "House of quality diagram" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
HOQ matrix
HOQ matrix, weak HOQ symbol, strong positive HOQ symbol, strong negative HOQ symbol, strong HOQ symbol, smaller the better, HOQ symbol, roof, HOQ, right matrix, HOQ, rectangle, positive HOQ symbol, nominal the best, HOQ symbol, negative HOQ symbol, medium HOQ symbol, matrix, HOQ, legend, HOQ, left roof, HOQ, larger the better, HOQ symbol,