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ConceptDraw Arrows10 Technology

Value stream mapping diagram example
Connecting objects manually in ConceptDraw PRO is a snap:
- points;

- Connecting groups of objects;

- Auto-routing;

- Connectors text;

- Snap to Guides ;

- Quick.
This payment process flowchart example was created on the base of the diagram of payment process using Global Payment Processing Services from the U.S. Securities and Exchange Commission website.
"Global Payment Processing Services. CyberSource Advanced enables merchants to accept payments made by all major credit and debit cards including American Express®, Discover®, Diners Club International®, JCB, MasterCard®, and Visa® cards. Our customers can also accept payment by corporate procurement cards, electronic checks, PayPal® Express Checkout, and the Bill Me Later® service. Merchants that have business models based on subscriptions can utilize the CyberSource recurring billing service with automated account updating services. For merchants selling internationally, we support direct debit, and bank transfers, as well as regional card brands such as Carte Bleue, Carta Si, Dankort, Laser, Solo, and Visa Electron. We provide these services for online, call center, kiosk, integrated voice response (“IVR”), and IP-enabled point of sale (“POS”) transactions."
[www.sec.gov/ Archives/ edgar/ data/ 934280/ 000119312510042764/ d10k.htm]
The flowchart example "Global Payment Solutions" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Payment process flowchart
Payment process flowchart, web form, vertical moving arrow, u shaped arrow, turn right arrow, turn left arrow, secure payment, right arrow, process step, pay, mobile, manufacturing, man figure, business man, left arrow, junction symbol, invoice, full shopping bag, finance, electronic mall, down arrow, dispatcher, man, dealer, data center, data base, database, credit cards, credit card transactions, coins, cellphone caller, cash register, bent arrow, banknotes, bank, analyze, accept,
Used Solutions
The vector stencils library "HR department" contains 50 workflow symbols.
Use this department icon set to draw your HR process flowcharts, workflow diagrams and infographics with the ConceptDraw PRO diagramming and vector drawing software.
The HR pictograms library "HR department" is included in the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
Accounting
Accounting, accounting,
Accounts payable
Accounts payable, accounts payable,
Accounts receivable
Accounts receivable,
Audit
Audit, audit,
Bank
Bank, bank,
Board of directors
Board of directors, board of directors,
Career center
Career center, career center,
Copy center
Copy center, copy center,
Customer service operator
Customer service operator, customer service operator,
Customer service technician
Customer service technician, customer service technician,
Data center
Data center, data center,
Delivery
Delivery, Delivery,
Design
Design, design,
Devices management
Devices management, devices management,
Distribution
Distribution, distribution,
Distribution 2
Distribution 2, distribution,
Employee
Employee, employee,
Engineering
Engineering, engineering,
Facilities
Facilities, facilities,
Finance
Finance, finance,
Human resource
Human resource, Human resource,
Information services
Information services, information services,
Information systems
Information systems, information systems,
International division
International division, international division,
International marketing
International marketing, international marketing,
International sales
International sales, international sales,
Inventory
Inventory, inventory,
Legal department
Legal department, legal department,
Mail room
Mail room, mail room,
Mail service
Mail service, mail service,
Management
Management, management,
Manufacturing
Manufacturing, manufacturing,
Marketing
Marketing, marketing,
Motorpool
Motorpool, motorpool,
Online service
Online service, online service,
Packaging
Packaging, packaging,
Payroll
Payroll, payroll,
Publications
Publications, publications,
Purchasing
Purchasing, purchasing,
Quality assurance
Quality assurance, quality assurance,
Receiving
Receiving, receiving, employee,
Reception
Reception, reception,
Research and development
Research and development, research and development,
Scales
Scales, scales,
Sales growth
Sales growth, sales growth,
Security
Security, security,
Shipping
Shipping, shipping,
Suppliers
Suppliers, suppliers,
Telecommunication
Telecommunication, telecommunication,
Warehouse
Warehouse, warehouse,
Used Solutions

ConceptDraw Arrows10 Technology

Common network diargam
How should diagramming software work? Is it possible to develop a diagram as quickly as the ideas come to you? The innovative ConceptDraw Smart Connectors Technology - This is more than enough versatility to draw any type of diagram with any degree of complexity.

Connection points are necessary for diagramming network, flowchart and organizational charts. In ConceptDraw you connect shapes by attaching, or snapping and gluing, connectors to shape connection points.
The vector stencils library "Sales department" contains 49 company department icons.
Use these sales pictograms to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales department" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Accounting
Accounting, accounting,
Accounts payable
Accounts payable, accounts payable,
Accounts receivable
Accounts receivable, accounts receivable,
Audit
Audit, audit,
Bank
Bank, bank,
Board of directors
Board of directors, board of directors,
Copy center
Copy center, copy center,
Customer service operator
Customer service operator, customer service operator,
Customer service technician
Customer service technician, customer service technician,
Data center
Data center, data center,
Delivery
Delivery, Delivery,
Design
Design, design,
Devices management
Devices management, devices management,
Distribution
Distribution, distribution,
Distribution
Distribution, distribution,
Employee
Employee, employee,
Engineering
Engineering, engineering,
Facilities
Facilities, facilities,
Finance
Finance, finance,
Human resource
Human resource, employee, Human resource,
Devices management
Devices management, devices management,
Information systems
Information systems, information systems,
International division
International division, international division,
International marketing
International marketing, international marketing,
International sales
International sales, international sales,
Inventory
Inventory, inventory,
Legal department
Legal department, legal department,
Mail room
Mail room, mail room,
Mail service
Mail service, mail service,
Management
Management, management,
Manufacturing
Manufacturing, manufacturing,
Marketing
Marketing, marketing,
Motorpool
Motorpool, motorpool,
Online service
Online service, online service,
Packaging
Packaging, packaging,
Payroll
Payroll, payroll,
Publications
Publications, publications,
Purchasing
Purchasing, purchasing,
Quality assurance
Quality assurance, quality assurance,
Receiving
Receiving, receiving, employee,
Reception
Reception, reception,
Research and development
Research and development, research and development,
Sales growth
Sales growth, sales growth,
Scales
Scales, scales,
Security
Security, security,
Shipping
Shipping, shipping,
Suppliers
Suppliers, suppliers,
Telecommunication
Telecommunication, telecommunication,
Warehouse
Warehouse, warehouse,
Used Solutions
This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web help, task list, shopping bag, phone message, opened letter, money, message, menu block, buttons, menu block, button, menu block, main menu block, end call, calendar, button, access denied,
Used Solutions
HelpDesk

How to Create an Interactive Voice Response (IVR) Diagram in ConceptDraw PRO

Interactive voice response (IVR) diagram
Interactive Voice Response (IVR) System is a telecommunication technology that enables a computer to automatically process voice and touch phone signals. IVR systems allows users to interact through a computer with various service systems, available by telephone. The objective of IVR system is to reduce customer service costs by delivering self service to customers and guiding them to the information that they look for. Interactive Voice Response (IVR) Diagram is used to create and conduct the Interactive Voice Response systems for call-centers and voice mail services. IVR diagrams intended to visualize the logical and physical structure of Interactive voice response systems. ConceptDraw solution for Interactive Voice Response (IVR) Diagram allows you to create and communicate the Interactive Voice Response diagram of any complexity.