Products Solutions Samples Buy
✕
This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.

crm software, crm tools, customer management software CRM Center Dashboard

crm software, crm tools, customer management software
The CRM Center Dashboard solution extends ConceptDraw PRO v10 functionality with CRM software tools, large collection of CRM Charts live objects, CRM icons, CRM indicators, CRM maps and navigation elements, the set of professionally designed CRM samples and templates to help you construct your own CRM Dashboards and CRM Center Dashboards in a few minutes, to depict the current and actual data by connecting or refreshing the data source file. The customer management software ConceptDraw PRO makes you free to choose the style for your dashboard and to regulate the quantity of clipart on the diagram according to your taste.
HelpDesk

How To Create a CRM System Dashboard

CRM Center Dashboard
Succeed in drawing the CRM Dashboards and CRM Center Dashboards depicting current and actual companies information and data with ConceptDraw PRO CRM software supplied with CRM Center Dashboard solution.
This call centre dashboard sample visualizes CRM business metrics and KPIs using graphic indicators.
"A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers. Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail. ...
The contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company’s customer relationship management." [Call centre. Wikipedia]
The customer relationship management dashboard example "Call Center CRM Dashboard" was designed using ConceptDraw PRO software extended with CRM Dashboard solution from Management area of ConceptDraw Solution Park.
Business dashboard
Business dashboard, stadium, restriction, crm icons, question mark, crm icons, phone, crm icons, operator, support, crm icons, gauge indicator, kpi gauge, exclamation mark, crm icons, drawing shapes, dashboard, crm icons, customer quality, crm icons, customer preferences, crm icons, clock, crm icons, check, crm icons, appreciation, crm icons,
Used Solutions
This social media customer service dashboard template uses graphic indicators (Arc indicator and Multi digital values) to visualize Facebook CRM business metrics and KPIs: Likes, Shares, Followers, Link clicks, Posts with brand hashtags, Traffic from Facebook, Assisted Conversions, Last Click Conversions, Profile visits.
To set data source file for graphic indicator use Action menu.
Use this template to design your Facebook CRM dashboard with ConceptDraw PRO software.
The social CRM dashboard template "Facebook CRM Dashboard - Template" is included in CRM Center Dashboard solution from Management area of ConceptDraw Solution Park.
Business dashboard
Business dashboard, logistic indicators, multi digital values kpi, arc indicator, arc kpi,
Used Solutions
This call center dashboard template uses gauge indicators to visualize CRM business metrics and KPIs: First call resolution, Service level, Agent turnover rate, Average speed of answer, Percentage of calls blocked, Average after call work time, Average abandonment rate.
To set data source file for graphic indicator use Action menu.
Use this template to design your call centre dashboard with ConceptDraw PRO software.
The CRM dashboard template "Call center CRM Dashboard - Template" is included in CRM Center Dashboard solution from Management area of ConceptDraw Solution Park.
Business dashboard
Business dashboard, thumb down, crm icons, support, crm icons, stadium, speech balloon, crm icons, responsiveness, crm icons, question mark, crm icons, level, crm icons, gauge indicator, kpi gauge, drawing shapes, customer loyalty, crm icons, customer interaction, crm icons,
Used Solutions
This social media customer service dashboard template uses graphic indicators (Level indicator and Multi digital values) to visualize Twitter CRM business metrics and KPIs: Retweets, Likes, Followers, Link clicks, Tweets with brand hashtags, Traffic from Twitter, Assisted Conversions, Last Click Conversions, Profile visits.
To set data source file for graphic indicator use Action menu.
Use this template to design your Twitter CRM dashboard with ConceptDraw PRO software.
The social CRM dashboard template "Twitter CRM Dashboard - Template" is included in CRM Center Dashboard solution from Management area of ConceptDraw Solution Park.
Business dashboard
Business dashboard, website traffic, crm icons, update, crm icons, tag, crm icons, logistic indicators, multi digital values kpi, like, heart, level, crm icons, level indicator, kpi level, customer, crm icons, business metric, crm icons, audience, crm icons, URL, crm icons,
Used Solutions
This social media customer service dashboard template uses graphic indicators (Gauge and Multi digital values) to visualize Instagram CRM business metrics and KPIs: Media posted, Likes received, Comments received, Average engagement per post, Posts with brand hashtags, Average engagement per follower, New followers, Referral traffic.
To set data source file for graphic indicator use Action menu.
Use this template to design your Instagram CRM dashboard with ConceptDraw PRO software.
The social CRM dashboard template "Instagram CRM Dashboard - Template" is included in CRM Center Dashboard solution from Management area of ConceptDraw Solution Park.
Business dashboard
Business dashboard, logistic indicators, multi digital values kpi, gauge indicator, kpi gauge, drawing shapes,
Used Solutions
This social media customer service dashboard sample visualizes CRM business metrics and KPIs using graphic indicators.
"Social CRM (customer relationship management) is use of social media services, techniques and technology to enable organizations to engage with their customers. ...
Social CRM has applications in marketing, customer service and sales, including:
* Social Engagement with prospects...
* Social Customer Service...
* Personalized Marketing Strategy" [Social CRM. Wikipedia]
The social CRM dashboard example "Facebook CRM Dashboard" was designed using ConceptDraw PRO software extended with CRM Center Dashboard solution from Management area of ConceptDraw Solution Park.
Business dashboard
Business dashboard, upgrade, crm icons, tag, crm icons, logistic indicators, multi digital values kpi, customer, crm icons, customer loyalty, crm icons, arc indicator, arc kpi, activity, crm icons, URL, crm icons,
Used Solutions