Products Solutions Samples Buy
✕
This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.
The vector stencils library "IVR phones" contains 24 interactive voice response (IVR) telephone icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR phones" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Desktop phone
Desktop phone, desktop phone,
Dictaphone
Dictaphone, dictaphone, voicemail,
End call
End call, end call,
Fax
Fax, fax,
Incoming call
Incoming call, incoming call,
IP phone
IP phone, IP phone,
Message
Message, message,
Microphone
Microphone, microphone,
Outgoing call
Outgoing call, outgoing call,
Phone
Phone, phone,
Phone bug
Phone bug, phone bug,
Phone call
Phone call, phone call,
Phone help
Phone help, phone help,
Phone keypad
Phone keypad, phone keypad,
Phone message
Phone message, phone message,
Phone ringing
Phone ringing, phone ringing,
Reject call
Reject call, reject call,
Rotary dial phone
Rotary dial phone, rotary dial phone,
Telephone
Telephone, telephone,
Telephone ringing
Telephone ringing, telephone ringing,
Turn off microphone
Turn off microphone, turn off microphone,
Turn off phone
Turn off phone, turn off phone,
Volume control
Volume control, volume control,
24/7
24/7, 24/7,
Used Solutions
The vector stencils library "IVR phones" contains 24 interactive voice response (IVR) telephone icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR phones" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Desktop phone
Desktop phone, desktop phone,
Dictaphone
Dictaphone, dictaphone, voicemail,
End call
End call, end call,
Fax
Fax, fax,
Incoming call
Incoming call, incoming call,
IP phone
IP phone, IP phone,
Message
Message, message,
Microphone
Microphone, microphone,
Outgoing call
Outgoing call, outgoing call,
Phone
Phone, phone,
Phone bug
Phone bug, phone bug,
Phone call
Phone call, phone call,
Phone help
Phone help, phone help,
Phone keypad
Phone keypad, phone keypad,
Phone message
Phone message, phone message,
Phone ringing
Phone ringing, phone ringing,
Reject call
Reject call, reject call,
Rotary dial phone
Rotary dial phone, rotary dial phone,
Telephone
Telephone, telephone,
Telephone ringing
Telephone ringing, telephone ringing,
Turn off microphone
Turn off microphone, turn off microphone,
Turn off phone
Turn off phone, turn off phone,
Volume control
Volume control, volume control,
24/7
24/7, 24/7,
Used Solutions
This vector stencils library contains 47 SysML activity diagram symbols.
Use it to design your SysML activity diagrams using ConceptDraw PRO diagramming and vector drawing software.
"Activity diagrams are constructed from a limited number of shapes, connected with arrows. The most important shape types:
- rounded rectangles represent actions;
- diamonds represent decisions;
- bars represent the start (split) or end (join) of concurrent activities;
- a black circle represents the start (initial state) of the workflow;
- an encircled black circle represents the end (final state).
Arrows run from the start towards the end and represent the order in which activities happen." [Activity diagram. Wikipedia]
The vector stencils library "Activity diagram" is included in the SysML solution from the Software Development area of ConceptDraw Solution Park.
Action
Action, action,
Call behavior action
Call behavior action, call behavior action, action,
Accept event action
Accept event action, accept event action,
Accept time event action
Accept time event action, accept time event action,
Send signal action
Send signal action, send signal action,
Activity
Activity, activity, frame,
Activity final node
Activity final node, initial node, activity final node,
Flow final node
Flow final node, flow final node,
Activity parameter node
Activity parameter node, activity parameter node,
Control operator node
Control operator node, control operator node,
Control operator - frame
Control operator - frame, control operator frame,
Decision/Merge node
Decision/Merge node, decision node, merge node, control node, activity node,
Fork/Join node
Fork/Join node, fork node, join node, control node,
Initial node
Initial node, initial node, control node,
isControl
isControl, isControl node, action,
isStream
isStream, isStream node, action,
isStream 2
isStream 2, isStream node, action,
isStream 3
isStream 3, isStream node, activity parameter node,
Local precondition
Local precondition, local precondition node, action,
Local postcondition
Local postcondition, local postcondition node, action,
NoBuffer
NoBuffer, noBuffer node, action,
Object node
Object node, object node,
Object node 2
Object node 2, pin, object node, action,
Optional
Optional, optional, action,
Optional 2
Optional 2, optional, activity parameter node,
OverWrite
OverWrite, overwrite, action,
Parameter set
Parameter set, parameter set, action,
Parameter set 2
Parameter set 2, parameter set, activity, frame,
Probability
Probability, probability, action,
Probability 2
Probability 2, probability,
Rate
Rate, rate,
Rate 2
Rate 2, rate,
Rate 3
Rate 3, rate,
Rate 4
Rate 4, rate,
Rate 5
Rate 5, rate, activity parameter node,
Rate 6
Rate 6, rate, action,
Control flow
Control flow, control flow, action,
Control flow 2
Control flow 2, control flow, action,
Object flow
Object flow, object flow, action,
Object flow 2
Object flow 2, object flow, action,
Probability path
Probability path, probability,
Rate path
Rate path, rate,
In block definition diagram, activity, association
In block definition diagram, activity, association, block definition diagrams, activity, association, activity, frame, activity,
Activity partition
Activity partition, activity partition, swimlane,
Activity partition - action
Activity partition - action, action, activity partition,
Interruptible activity region
Interruptible activity region, structured activity node, interruptible activity region,
Structured activity node
Structured activity node, structured activity node,
Used Solutions
The vector stencils library "IVR phones" contains 24 interactive voice response (IVR) telephone icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR phones" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Desktop phone
Desktop phone, desktop phone,
Dictaphone
Dictaphone, dictaphone, voicemail,
End call
End call, end call,
Fax
Fax, fax,
Incoming call
Incoming call, incoming call,
IP phone
IP phone, IP phone,
Message
Message, message,
Microphone
Microphone, microphone,
Outgoing call
Outgoing call, outgoing call,
Phone
Phone, phone,
Phone bug
Phone bug, phone bug,
Phone call
Phone call, phone call,
Phone help
Phone help, phone help,
Phone keypad
Phone keypad, phone keypad,
Phone message
Phone message, phone message,
Phone ringing
Phone ringing, phone ringing,
Reject call
Reject call, reject call,
Rotary dial phone
Rotary dial phone, rotary dial phone,
Telephone
Telephone, telephone,
Telephone ringing
Telephone ringing, telephone ringing,
Turn off microphone
Turn off microphone, turn off microphone,
Turn off phone
Turn off phone, turn off phone,
Volume control
Volume control, volume control,
24/7
24/7, 24/7,
Used Solutions
The vector stencils library "Events BPMN 1.2" contains 23 events symbols.
An Event is something that happens during the course of a business process. These events affect the flow of the process and usually have a cause or an impact. There are three types of Events, based on when they affect the flow: Start, Intermediate and End.
Use these shapes for drawing business process diagrams (BPMN 1.2) in the ConceptDraw PRO diagramming and vector drawing software extended with the Business Process Diagram solution from the Business Processes area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ business-process-diagram
Event
Event, end,
Event
Event, start,
Event
Event, intermediate,
Message
Message, start message,
Message
Message, intermediate message,
Message
Message, end message,
Timer
Timer, start timer,
Timer
Timer, intermediate timer,
Error
Error, intermediate exception,
Error
Error, end exception,
Cancel
Cancel, intermediate cancel,
Cancel
Cancel, end cancel,
Compensation
Compensation, intermediate compensation,
Compensation
Compensation, end compensation,
Rule
Rule, start rule,
Rule
Rule, intermediate rule,
Link
Link, start link,
Link
Link, intermediate link,
Link
Link, end link,
Terminate
Terminate, terminate,
Multiple
Multiple, start multiple,
Multiple
Multiple, intermediate multiple,
Multiple
Multiple, end multiple,
Used Solutions
The vector stencils library "Aerospace" contains 38 clip art images for creating aerospace illustrations, presentation slides, infographics and webpages using the ConceptDraw PRO diagramming and vector drawing software.
"Aerospace describes the human effort in science, engineering and business to fly in the atmosphere of Earth (aeronautics) and surrounding space (astronautics). Aerospace organisations research, design, manufacture, operate, or maintain aircraft and/ or spacecraft. Aerospace activity is very diverse, with a multitude of commercial, industrial and military applications.
Aerospace is not the same as airspace, which is the physical air space directly above a location on the ground." [Aerospace. Wikipedia]
The vector stencils library "Aerospace" is included in the Aerospace and Transport solution from the Illustrations area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ illustrations-aerospace-transport
Boeing 702
Boeing 702, Boeing 702,
Satellite Radio
Satellite Radio, satellite, radio,
Rosetta Space Probe
Rosetta Space Probe, Rozetta, space probe,
Rosetta Space Probe
Rosetta Space Probe, Rozetta, space probe,
Artemis Telecommunications Satellite
Artemis Telecommunications Satellite, Artemis, telecommunications satellite,
GPS Satellite
GPS Satellite, GPS, satellite,
International Space Station
International Space Station, International Space Station, ISS,
International Space Station
International Space Station, International Space Station, ISS,
International Space Station
International Space Station, International Space Station, ISS,
International Space Station
International Space Station, International Space Station, ISS,
SpaceShipTwo
SpaceShipTwo, SpaceShipTwo, SS2,
Shuttle Discovery
Shuttle Discovery, shuttle, Discovery,
Shuttle Atlantis
Shuttle Atlantis, shuttle, Atlantis,
Ascender Sub-Orbital Space Plane
Ascender Sub-Orbital Space Plane, Ascender, sub-orbital space plane,
Progress M
Progress M, Progress M, rocket,
Mars Rover
Mars Rover, Mars rover,
Lunar Rover
Lunar Rover, Lunar rover,
Radio Telescope
Radio Telescope, radio telescope,
Radio Telescope
Radio Telescope, radio telescope,
Solar Array
Solar Array, solar battery, solar array,
Solar Panel
Solar Panel, solar battery, solar panel,
Inmarsat D
Inmarsat D, Inmarsat D,
Inmarsat C
Inmarsat C, Inmarsat C,
Spacesuit
Spacesuit, spacesuit, astronaut, cosmonaut,
Soyuz TMA
Soyuz TMA, Soyuz TMA,
Satellite Thuraya
Satellite Thuraya, satellite, Thuraya,
Tracking Headquarters
Tracking Headquarters, tracking headquarters, mission control,
Earth
Earth, Earth,
Earth
Earth, Earth,
Earth
Earth, Earth,
Earth
Earth, Earth,
Moon
Moon, Moon,
Galaxy
Galaxy, galaxy,
Galaxy
Galaxy, galaxy,
Galaxy
Galaxy, galaxy,
Astronaut/Cosmonaut
Astronaut/Cosmonaut, astronaut, cosmonaut, space tourist, spaceman,
Tracking Headquarters
Tracking Headquarters, tracking headquarters, mission control,
Night Sky
Night Sky, night sky,
Used Solutions
This interactive voice response (IVR) flowchart sample shows the store reporting process flow.
"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR diagram example "Store reporting flowchart" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web help, task list, shopping bag, phone message, opened letter, money, message, menu block, buttons, menu block, button, menu block, main menu block, end call, calendar, button, access denied,
Used Solutions
The vector stencils library "Cisco products additional" contains 141 symbols of computer network devices and equipment for drawing Cisco network diagrams.
The symbols example "Cisco products additional - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cisco Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ computer-networks-cisco
Protocol translator
Protocol translator, protocol translator,
CiscoWorks workstation
CiscoWorks workstation, CiscoWorks workstation,
Access server
Access server, communications server, access server,
Workgroup director
Workgroup director, Workgroup director ,
Network management appliance
Network management appliance, network management appliance,
Storage Solution Engine (SSE)
Storage Solution Engine (SSE), Storage Solution Engine, SSE,
Software based router on file / application server
Software based router on file / application server, software based router, file server, application server,
Cisco MeetingPlace Express
Cisco MeetingPlace Express, Cisco MeetingPlace Express ,
PC router card
PC router card, PC router card ,
Transpath
Transpath, transpath,
Bridge
Bridge, bridge,
IOS SLB
IOS SLB, IOS SLB,
100BaseT hub
100BaseT hub , 100BaseT hub ,
uBR910
uBR910, uBR910,
CDDI-FDDI
CDDI-FDDI, CDDI-FDDI ,
PC adapter card
PC adapter card, PC adapter card,
VIP
VIP, VIP,
CSM-S
CSM-S, CSM-S,
Terminal server
Terminal server, terminal server,
Route/Switch processor with Si
Route/Switch processor with Si, route, switch, processor, Si,
Route/Switch processor
Route/Switch processor, route, switch, processor ,
PXF
PXF, PXF,
AVS (Application Velicity System)
AVS (Application Velicity System), AVS, Application Velicity System,
Content engine (cache director)
Content engine (cache director), content engine, cache director,
Cisco file engine
Cisco file engine, Cisco file engine,
Management engine (ME 1100)
Management engine (ME 1100), Management Engine, ME 1100,
PC with router-based software
PC with router-based software, PC with router-based software,
PC with software
PC with software, PC with software ,
ASIC processor
ASIC processor, ASIC processor ,
Generic processor
Generic processor, generic processor ,
Switch processor
Switch processor, switch processor,
Cisco 5500 family
Cisco 5500 family, Cisco 5500 family,
Multi-switch device
Multi-switch device, multi-switch device,
IP transport concentrator
IP transport concentrator, IP transport concentrator,
ITP
ITP, ITP,
Cisco CA
Cisco CA, Cisco CA,
Voice gateway
Voice gateway, voice gateway,
BBSM
BBSM, BBSM,
ATA
ATA, ATA,
SIP Proxy server
SIP Proxy server, SIP Proxy server,
MicroWeb server
MicroWeb server, MicroWeb Server,
NetRanger
NetRanger, netranger,
Cisco 6920 RateMux
Cisco 6920 RateMux, Cisco 6920 RateMux,
NetSonar
NetSonar, NetSonar,
Cisco 1000
Cisco 1000, Cisco 1000 ,
IP
IP, IP,
System controller
System controller, system controller,
ACE
ACE, ACE,
Voice-enabled access server (voice-enabled communications server)
Voice-enabled access server (voice-enabled communications server), voice-enabled access server, voice-enabled communications server,
Directory server
Directory server, directory server,
Cisco 4310 end office system
Cisco 4310 end office system, Cisco 4310 End Office System,
ADM
ADM, ADM,
FireWall Service Module (FWSM)
FireWall Service Module (FWSM), FireWall Service Module, FWSM ,
Cisco Unity Express
Cisco Unity Express, Cisco Unity Express,
Cisco Unity Server
Cisco Unity Server, Cisco Unity Server ,
Centri firewall
Centri firewall, Centri firewall,
Cisco Security Manager
Cisco Security Manager, Cisco Security Manager,
Data switch processor (AKA data center switch)
Data switch processor (AKA data center switch), data switch processor, data center switch,
Cisco MP
Cisco MP, Cisco MP,
IOS firewall
IOS firewall, IOS firewall ,
PIX firewall, right
PIX firewall, right, PIX firewall,
PIX firewall, left
PIX firewall, left, PIX firewall,
CallManager
CallManager, callmanager, call manager,
Cisco 6700 Series
Cisco 6700 Series, Cisco 6700 Series,
MGX 8240
MGX 8240, MGX 8240,
MGX 8220
MGX 8220, MGX 8220,
MGX 8260
MGX 8260, MGX 8260,
DSLAM
DSLAM, DSLAM,
Cisco 6732 access server
Cisco 6732 access server, Cisco 6732 Access Server,
Cisco 6701
Cisco 6701, Cisco 6701,
H.323
H.323 , H.323 ,
Access gateway
Access gateway, access gateway,
ICS 7750
ICS 7750, ICS 7750,
VPN concentrator
VPN concentrator, VPN concentrator ,
SSL terminator
SSL terminator, SSL terminator,
CDM (Content Distribution Manager)
CDM (Content Distribution Manager), CDM, content distribution manager,
Cisco 15200
Cisco 15200, Cisco 15200,
Cisco 15800
Cisco 15800, Cisco 15800,
Content Service Module
Content Service Module , Content Service Module ,
Content Transformation Engine (CTE)
Content Transformation Engine (CTE), Content Transformation Engine, CTE,
Cisco VN 2900
Cisco VN 2900, Cisco VN 2900,
Cisco VN 5900
Cisco VN 5900, Cisco VN 5900,
Cisco VN 5902
Cisco VN 5902, Cisco VN 5902,
Cisco Unified Presence Server
Cisco Unified Presence Server, Cisco Unified Presence Server,
ICM
ICM, ICM,
PC card
PC card, PC Card,
Access point
Access point, access point,
Dual mode access point
Dual mode access point, dual mode access point ,
EtherClient
EtherClient, etherclient, ether client,
Tablet
Tablet, tablet,
Wireless transport
Wireless transport, wireless transport,
Wireless bridge
Wireless bridge, wireless bridge,
Lightweight single radio access point
Lightweight single radio access point, lightweight single radio access point ,
Lightweight Double Radio Access Point
Lightweight Double Radio Access Point, lightweight double radio access point,
WLAN controller
WLAN controller, WLAN controller,
Wi-Fi tag
Wi-Fi tag, Wi-Fi tag,
Wireless location appliance
Wireless location appliance, wireless location appliance,
Wireless connectivity
Wireless connectivity, wireless connectivity,
WiSM
WiSM, WiSM,
Mesh AP
Mesh AP, Mesh AP,
SC2200 Signaling Controller
SC2200 Signaling Controller, SC2200, Signaling Controller,
Virtual Switch Controller (VSC3000)
Virtual Switch Controller (VSC3000), virtual switch controller, VSC 3000,
VS C3000 or SC2200 host
VS C3000 or SC2200 host, VS C3000 host, SC2200 host,
BTS 10200 Softswitch
BTS 10200 Softswitch, BTS 10200, Softswitch,
Detector
Detector, detector,
IP/TV content manager
IP/TV content manager, IP TV content manager,
IP/TV broadcast server
IP/TV broadcast server, IP TV broadcast server,
Universal gateway
Universal gateway, universal gateway ,
Generic softswitch
Generic softswitch, generic softswitch,
Generic Softswitch (blue)
Generic Softswitch (blue), generic softswitch,
Guard
Guard, guard,
Mobile access router
Mobile access router, mobile access router,
Carrier Routing System (CRS)
Carrier Routing System (CRS), carrier routing system, CRS,
FC storage
FC storage, FC storage ,
Intelliswitch Stack
Intelliswitch Stack, intelliswitch stack,
Service control
Service control, service control,
UPC (Unified Personal Communicator)
UPC (Unified Personal Communicator), UPC, Unified Personal Communicator,
PMC
PMC, PMC,
IP communicator
IP communicator, IP communicator ,
Streamer
Streamer, streamer,
Vault
Vault, vault,
DWDM filter
DWDM filter, DWDM filter ,
DWDM ring
DWDM ring, DWDM ring,
DWDM network line
DWDM network line, DWDM network line,
Streamer (half-full)
Streamer (half-full), streamer, half-full,
Vault (half-full)
Vault (half-full), vault, half-full,
Data center switch, reversed
Data center switch, reversed, data center switch,
Scanner
Scanner, scanner,
10GE/FCoE
10GE/FCoE, 10GE, FCoE,
car
car, car,
CUBE
CUBE, CUBE,
Director-class fibre channel director
Director-class fibre channel director, director-class fibre channel director,
Fibre channel disk subsystem
Fibre channel disk subsystem, fibre channel disk subsystem,
Fibre channel fabric switch
Fibre channel fabric switch, fibre channel fabric switch,
Generic gateway
Generic gateway, generic gateway,
Handheld
Handheld, handheld,
Internet streamer
Internet streamer, Internet streamer,
JBOD
JBOD, jbod,
MAS gateway
MAS gateway, MAS gateway,
Mesh AP
Mesh AP,
Mobile streamer
Mobile streamer, mobile streamer,
Used Solutions
Download ConceptDraw PRO
Free 21 Trial for Mac and PC
Buy Now